pools and spa apartment was incredibly luxurious enormous balcony excellent food and staff good entertainment

room very spacious, new, big new bathroom, terrace - hotel services: spa, pkg on site, spa - very new hotel

great spa and massages

has pools, spa with saunas, a special cold pool, jacuzzi, breakfast with a good variability and quality of

spacious comfortable fantastic spa

spa facilities & indoor pool great

the spa and wellness area is beautiful and very relaxing

attractive open public spaces that connected with outside

they closed the spa from 2 to 4pm because kids could enter it and

spa access very good

wifi: poor wifi signal inside the house

the swimming pool was fantastic, big and clean

set in nice surroundings, indoor and outdoor pool, nice jacuzzi and changing rooms

big and clean,perfect for family with kids,fresh buffet

good apartment good indoor and heated swimming pool nice breakfast

location near the beach, no parking problem, pool and spa.

room service

the wifi was not working and they said they would fix it, they

usually love a spa ,but it's not allowed because of covid risk and rules ,not the fault of the hotel though

we stayed in a ocean view room that was superb and very spacious and cleaned everyday very thoroughly

at check-in we were not given the necessary plastic card to exchange against the towels at the spa

spa ,fabulous, rooms spotless ,a perfect get away

the gym and spa close in the afternoon.

comfortable room bathroom and shower good spa lovely restaurant food good quality

we have stayed here a few times for golf but this time used the spa facilities for the first time and they were

the beds are very comfortable, the spa is good, the staff is very useful.

great spa & pool with half day accessible for families with kids

hotel is in a fabulous location you don't have to be a golfer the walks are amazing & the spa facilities are

spa without changing facilities so had to change in the toilets which is not expected in a 4 star

facilities spa quietness location

spa facilities are rather poor and very crowded

breakfast was fabulous

the location is amazing, right next to a golf course with amazing views and pools

the pool were over priced , tv in the room worked when the door to the balcony was opened and the spa was little

huge balcony with a spa bath

indoor pool, hot tub and spa area had weird, really short hours and was closed even on rainy days (when they

nice clean pool (no kids), helpful staff

in the 2 previous stays the beach bar & the al-carte restaurant were closed witch was a real same, we

expecting more from the spa area

did a massage at the spa and we don't advice this

location on-site excellent buffet dinner and breakfast

outdoor pool cold pool bar menu poor quality

choice of breakfast & dinner and great quality was great

spa is an outlier of bad service

slow wifi, spa staff very rude, staff at the little store rude and made racist comments, one night there was

reception staff, cleaning staff, restaurant staff, spa staff - every single person was just lovely and so

spa lady at reception is amazing as well as the massgists

the restaurant buffet on breakfast and diner and lot of options to chose on, i use the spa facilities it was

very good pool and nice location near the beach with good accesses

we will keep going to playacanelahotel! we and our kids enjoy it very much

although the kids program was always around the same music themes

we could use the pool as much as the other client

although the kids program was always around the same music themes

it has all the amenities that you would expect including a spa, a gym, massage, an outdoor pool

spa is not a spa is a freezing cold pool, that s it

spacious , good gym , brilliant breakfast , stylish , close to the beach ,

beach bar was not open

excellent pool with warm water

spa isn't included in the price, extra costs of 19 /person for only 1,5 hour

pool and the slides were excellent

water slides perfect for kids

place for kids to have fun at slides but then again they close them from 14:00-16:00 which doesn’t make

then again, if you have kids it would be perfect

the spa facilities in the gym were not working

clean swimming pool, gym, sauna,big room and plenty of space to park your

we played golf and the green fees and buggy hire were excellent value

the pool area was very relaxing and a beautiful sandy beach just a five minute walk away

the spa facilities in the gym were not working

location and parking.

parking, great views across the river and the gentleman at reception in the evening was very

good car parking

pool, restaurant, location

public areas light and airy. fabulous views. private parking.

they now do snacks during the day which are great when you have a day around the pool

good breakfast, clean hotel and free parking in the hotels parking area

safety and comfort for kids is a total miss

the breakfast is wonderful

wonderful bar area

great outdoor pool and free mini golf

pools are brilliant and good food ice lollies etc at pool bar

was there with my family of 4 kids

grounds and pool are huge, bar and dining room wonderful

fresh fruit. good shower. nice bed linen. good coffee. very secure. lovely pool.

nice boutique hotel , rooftop pool with bar area and basement pool and spa , excellent food in restaurant

hotel and spa was 4 star, we rated it 5 star plus

does have a beautiful roof top pool as well as spa with indoor pool that are also maintained at top standard

the spa is gorgeous

of the beach and the woods, the staff were friendly, the fuel restaurant, rooftop pool, energize spa facilities

a terrance and got a balcony and was given the wrong information from a member of staff from the spa which

spa overpriced

you should use the spa even if just to get a look at

free baby sleeping cot, free wifi.

food, swimming pool, facilities, very clean

a 4 star hotel i would have expected the spa to have been included

also the use of the spa & gym at 10 euros per hour was expensive so i didn't use either

- there is a nice variety of spa and wellness services available

you have to pay extra to enter into spa area

spa - nice and clean, but smal, it's good that they require reservations and allow max 10 people