you should use the spa even if just to get a look at

a terrance and got a balcony and was given the wrong information from a member of staff from the spa which

spa overpriced

environment, the activities, the pool and acomodations

bar could, especially in the pool during the day, have a better quality in terms of beverage and

a 4 star hotel i would have expected the spa to have been included

you have to pay extra to enter into spa area

spa - nice and clean, but smal, it's good that they require reservations and allow max 10 people

also the use of the spa & gym at 10 euros per hour was expensive so i didn't use either

had a wonderful relaxing holiday the spa facilities were amazing patrica who worked at the spa was very friendly

the spa facilities in the gym were not working

the spa facilities in the gym were not working

there was a mini fridge/bar in the room which was useful and room service for food

need more bar staff after dinner as the overworked girl did her best, but long queues ensued

rooms are very big and spacious, and ours had a balcony overlooking the swimming pool

spa isn't included in the price, extra costs of 19 /person for only 1,5 hour

water slides perfect for kids

dangerous walking around pool when surface was wet

pool and the slides were excellent

then again, if you have kids it would be perfect

thre hotel is clean and bright with great pools, the spa also looked nice.

spa is an outlier of bad service

spa lady at reception is amazing as well as the massgists

spa - it would have been nice if the spa area was accessible by all guests, independently of the

the restaurant buffet on breakfast and diner and lot of options to chose on, i use the spa facilities it was

facilities spa quietness location

spa facilities are rather poor and very crowded

spa without changing facilities so had to change in the toilets which is not expected in a 4 star

breakfast was bad and the coffee horrible, we bought a coffee at the bar instead

spacious appartment offers all we need, well equipped kitchen, fast wifi for working, air condition

comfortable room bathroom and shower good spa lovely restaurant food good quality

we have stayed here a few times for golf but this time used the spa facilities for the first time and they were

spa time 1h. we would like more time

the beds are very comfortable, the spa is good, the staff is very useful.

hotel is in a fabulous location you don't have to be a golfer the walks are amazing & the spa facilities are

room door might need some weatherstripping to help cut down on noise from the hallways, and the gym/exercise

warm welcome, friendly & helpful staff, room was great & the pool was the highlight

great and ample breakfast, wonderful pool and brilliant staff.

no restaurant, local restaurants fast food only. wifi not working.

following morning i was delighted with the breakfast offering, i don t think i have seen better anywhere and

room is so spacious and very comfortable

the relaxation and pool area was very lovely, and the spa is excellent

spacious comfortable fantastic spa

great spa and massages

pools and spa apartment was incredibly luxurious enormous balcony excellent food and staff good entertainment

at check-in we were not given the necessary plastic card to exchange against the towels at the spa

spa ,fabulous, rooms spotless ,a perfect get away

the gym and spa close in the afternoon.

spa has specific hours for kids and that is very limited for the ones having kids

usually love a spa ,but it's not allowed because of covid risk and rules ,not the fault of the hotel though

room service

the wifi was not working and they said they would fix it, they

location near the beach, no parking problem, pool and spa.

attractive open public spaces that connected with outside

spa facilities & indoor pool great

the spa and wellness area is beautiful and very relaxing

spa access very good

they closed the spa from 2 to 4pm because kids could enter it and

wifi: poor wifi signal inside the house

the pool and the apartment were incredible, really recommend it

clean,nice breakfast,nice pool,some additional entertainment,

the wifi is good and the beds are confortable

indoor pool closed , only after arriving we understood this.

huge balcony with a spa bath

indoor pool, hot tub and spa area had weird, really short hours and was closed even on rainy days (when they

the pool were over priced , tv in the room worked when the door to the balcony was opened and the spa was little

only mix up i had was over the use of the beds by the pool

i would have been happy to pay a bit more for a menu more along the lines of the pool bar which was, as was

expecting more from the spa area

did a massage at the spa and we don't advice this

one spoke any english at all room service were wrong three times and still charged food was poor so had to spend

swimming pool, activities for kids, many wellness activities

room set up, pool area, location

we will keep going to playacanelahotel! we and our kids enjoy it very much

although the kids program was always around the same music themes

we could use the pool as much as the other client

when i booked it says there as fitness center. but when i asked on reception there is nothing.

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard

it has all the amenities that you would expect including a spa, a gym, massage, an outdoor pool

spa is not a spa is a freezing cold pool, that s it

the wifi didn't work outside by the pool which was annoying

spacious , good gym , brilliant breakfast , stylish , close to the beach ,

wi-fi in the hotel (room, lobby, swimming pool) was excellent, too

location and parking.

brilliant relaxed pool setting

parking

later bar service

wifi does not work well.