of the beach and the woods, the staff were friendly, the fuel restaurant, rooftop pool, energize spa facilities

rooftop pool area was nice and also spa had very good sauna

friendly staff , spotlessly clean , the whole place smelt wonderful, excellent spa

nice boutique hotel , rooftop pool with bar area and basement pool and spa , excellent food in restaurant

does have a beautiful roof top pool as well as spa with indoor pool that are also maintained at top standard

breakfast was brilliant, everything you could ask for, coffee was good too!

excellent, room, cleanliness, working wifi on room and common spaces, free parking and good breakfast

position, the generous common areas (reading room, card room, spacious bar lounge, gardens and pool area

friendly staff, free parking

good size pool mini golf and tennis

pool area very clean and tidy

they now do snacks during the day which are great when you have a day around the pool

swimming pool is excellent

good breakfast, clean hotel and free parking in the hotels parking area

i didn't use the pool as it was january but looks lovely to use in the warmer weather

later bar service

the room key became easily deactivated. parking a little limited.

pool closed. limited choice at breakfast.

swimming pool was very good

view, good restaurant, easy parking

it has all the amenities that you would expect including a spa, a gym, massage, an outdoor pool

spa is not a spa is a freezing cold pool, that s it

from reception, to restaurant, the nice lady from laundry (next the swimming pool), housekeepers, the bartenders

languages from the animation team, hotel staff in general were excellent, jesus behind the pool bar was

could speak better english (at the a la carte pool bar, animation staff)

although the kids program was always around the same music themes

we will keep going to playacanelahotel! we and our kids enjoy it very much

although the kids program was always around the same music themes

we will keep going to playacanelahotel! we and our kids enjoy it very much

entertainment & bar facilities limited.

did a massage at the spa and we don't advice this

expecting more from the spa area

breakfast and pool bar everything was super clean (toilets, room, shared spaces) all-inclusive has a good balance

one spoke any english at all room service were wrong three times and still charged food was poor so had to spend

outdoor pool cold pool bar menu poor quality

huge balcony with a spa bath

indoor pool, hot tub and spa area had weird, really short hours and was closed even on rainy days (when they

the pool were over priced , tv in the room worked when the door to the balcony was opened and the spa was little

great breakfast and fantastic pool

a dislike just an observation, at the beach bar you have to pay cash not able to bill to the room

really enjoyed the breakfast with lots of food items to choose and had a great afternoon at the pool

indoor pool closed , only after arriving we understood this.

location overlooking the golf course

the swimming pool was fantastic, big and clean

no aircondionting no wifi in rooms

location near the beach, no parking problem, pool and spa.

room service

the wifi was not working and they said they would fix it, they

the gym and spa close in the afternoon.

spa ,fabulous, rooms spotless ,a perfect get away

spa has specific hours for kids and that is very limited for the ones having kids

we stayed in a ocean view room that was superb and very spacious and cleaned everyday very thoroughly

at check-in we were not given the necessary plastic card to exchange against the towels at the spa

they closed the spa from 2 to 4pm because kids could enter it and

spa facilities & indoor pool great

spa access very good

the spa and wellness area is beautiful and very relaxing

attractive open public spaces that connected with outside

room very spacious, new, big new bathroom, terrace - hotel services: spa, pkg on site, spa - very new hotel

the relaxation and pool area was very lovely, and the spa is excellent

room is so spacious and very comfortable

spacious comfortable fantastic spa

great spa and massages