the beds are very comfortable, the spa is good, the staff is very useful.

comfortable room bathroom and shower good spa lovely restaurant food good quality

spa time 1h. we would like more time

we have stayed here a few times for golf but this time used the spa facilities for the first time and they were

hotel is in a fabulous location you don't have to be a golfer the walks are amazing & the spa facilities are

facilities spa quietness location

spa without changing facilities so had to change in the toilets which is not expected in a 4 star

spa facilities are rather poor and very crowded

the laundry facilities are ok but it is quite expensive to use them

were upgraded to a 2 bed apartment which was very spacious and had a good kitchen area and small balcony

the restaurant buffet on breakfast and diner and lot of options to chose on, i use the spa facilities it was

spa lady at reception is amazing as well as the massgists

spa is an outlier of bad service

reception staff, cleaning staff, restaurant staff, spa staff - every single person was just lovely and so

spa - it would have been nice if the spa area was accessible by all guests, independently of the

spa isn't included in the price, extra costs of 19 /person for only 1,5 hour

lots of family with kids who did not respect waiting their turn

place for kids to have fun at slides but then again they close them from 14:00-16:00 which doesn’t make

place for kids to have fun at slides but then again they close them from 14:00-16:00 which doesn t make

then again, if you have kids it would be perfect

the spa facilities in the gym were not working

outdoor pool with sun beds to relax on in amongst pine trees

there was a mini fridge/bar in the room which was useful and room service for food

had a little gym and a steam room &

the focus for the hotel is undoubtedly the adjacent golfcourse but we used it as a base for local hiking and

room is so spacious and very comfortable

room very spacious, new, big new bathroom, terrace - hotel services: spa, pkg on site, spa - very new hotel

great spa and massages

the relaxation and pool area was very lovely, and the spa is excellent

has pools, spa with saunas, a special cold pool, jacuzzi, breakfast with a good variability and quality of

spa access very good

attractive open public spaces that connected with outside

the spa and wellness area is beautiful and very relaxing

they closed the spa from 2 to 4pm because kids could enter it and

spa facilities & indoor pool great

set in nice surroundings, indoor and outdoor pool, nice jacuzzi and changing rooms

really enjoyed the breakfast with lots of food items to choose and had a great afternoon at the pool

big and clean,perfect for family with kids,fresh buffet

clean,nice breakfast,nice pool,some additional entertainment,

good apartment good indoor and heated swimming pool nice breakfast

room service

the wifi was not working and they said they would fix it, they

location near the beach, no parking problem, pool and spa.

at check-in we were not given the necessary plastic card to exchange against the towels at the spa

spa has specific hours for kids and that is very limited for the ones having kids

the gym and spa close in the afternoon.

spa ,fabulous, rooms spotless ,a perfect get away

usually love a spa ,but it's not allowed because of covid risk and rules ,not the fault of the hotel though

spa overpriced

a terrance and got a balcony and was given the wrong information from a member of staff from the spa which

you should use the spa even if just to get a look at

free baby sleeping cot, free wifi.

great resort, everything well organized, good for kids ! for sure will come back !

also the use of the spa & gym at 10 euros per hour was expensive so i didn't use either

had a wonderful relaxing holiday the spa facilities were amazing patrica who worked at the spa was very friendly

spa - nice and clean, but smal, it's good that they require reservations and allow max 10 people

- there is a nice variety of spa and wellness services available

you have to pay extra to enter into spa area

huge balcony with a spa bath

indoor pool, hot tub and spa area had weird, really short hours and was closed even on rainy days (when they

the pool were over priced , tv in the room worked when the door to the balcony was opened and the spa was little

nice clean pool (no kids), helpful staff

only mix up i had was over the use of the beds by the pool

expecting more from the spa area

did a massage at the spa and we don't advice this

breakfast and pool bar everything was super clean (toilets, room, shared spaces) all-inclusive has

pool area, bar and restaurant were all wonderful

gym could be a little better for the size of the hotel

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard

we could use the pool as much as the other client

we will keep going to playacanelahotel! we and our kids enjoy it very much

the hotel is very near the beach so you can enjoy pool and beach days.

very good pool and nice location near the beach with good accesses

it has all the amenities that you would expect including a spa, a gym, massage, an outdoor pool

spa is not a spa is a freezing cold pool, that s it

that the wifi signal was not very strong in tbe pool areas

spacious , good gym , brilliant breakfast , stylish , close to the beach ,

dinner was generally bettter than breakfast

pool closed. limited choice at breakfast.

good pool

is dated and some work has been done since the pictures were taken (no white fence around the pool)

we ate in the bar area which was adequate, but it didnt open until 8

good car parking