simple but great location and nice food. very clean. pet friendly

the breakfast was included, but pushed a lot of

it has free parking (valet)

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

staff was nice and helpful, complimentary breakfast, secure parking,

maybe breakfast service earlier for early risers

but the second night the hotel was very crowded with much talking in the corridor and the second breakfast went

breakfast is served late (9:00 am), and dinner stops early (7:00 pm).

excelente location and breakfast

the breakfast is buffet style

parking is on natural soil and got muddy after the rain that day

spa is bad

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout

i used the pool, sauna, and the spa parlor

temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll

the breakfast was good too

pool and gym were closed due covid.

room is spacious. bed is very comfortable. good tv. good wifi. breakfast was good.

good wifi and tv

swam in door warm pool with view of the premier outlet

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing

the parking is not secured, though we had no problems

breakfast on the day we were there was only ok - although it was cooked to order.

good location, breakfast

our room service tray sat outside our door for hours

the pool doesn't look very clean or clear...

everyone from the valet parking attendant, the front desk staff, the restaurant (especially the woman who makes

breakfast is too expensive

front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service

parking for my motorcycle

great facilities that include a nice gym, pool, spa, restaurant, and more

liked the covered pool

gym machines to old

sadly the mini bar was not equipped for a late check in like mine very sad.

room service from the restaurant across the street was quick and

plus the parking, yes it large enough but it is a mess since there are not designated spaces to park and the

good parking

nice gardens, a big room, and great, secure parking for my motorcycle.

there is a parking port if you need it

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

wifi signal was weak. some issues in the bathroom accessories.

hugo on the bar took excellent care of us

free wifi

wifi not included

hotel and grounds, nice swimming pool

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

nice backjard, very nice swimming pool

it was a nice enough place. professional but cold. convenient parking. nice pool!

very comfortable room and bed great hot shower pool was great included breakfast was delicious

i missed a gym

the pool was also full

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

very limited options for included breakfast.

the stay included breakfast (though it wasn't mentioned in the reservation)

nice parking area, right outside your room

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

very rude staff at the entrance of the hotel (supposedly their job was to help with luggage and parking and they

advertised pet friendly, but really wasn t

the pool water was freezing cold!

outside at the gas station because they don't allow to park your own car, they only have valet parking and i

i also appreciated to have secure parking

wifi speed

wifi

there s not a kids area

breakfast is very complete and the staff is just amazing

the gym was very nice and the breakfast was good.

we could do an early check in as fortunately our room was ready

location wifi

wifi

free wifi with good signal in the room

close to all the sites to see and they have room service that's very quick

spa services were excellent and affordable

swimming pool, is was empty on saturday and so cold

the pool needs a lot of maintenance, specially after kids

the pool needs a lot of maintenance, specially after kids

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built

the breakfast was included, we thought it was only a continental, but it had more options

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

the breakfast is exceptional, with the exception of the

breakfast is excellent, but almost entirely mexican

pretty room, comfortable bed, breakfast was great

the breakfast and the service was great too

the breakfast could have been improved by more variety.

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

very nice historic building, early check in possible, spacious room

we really enjoyed the simple, but delicious breakfast set for us each morning

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the pool was not crowded and although not large, was fine for swimming a few lengths

the pool is relatively small

great location, parking inside, good hot water, great view from the rooftop

the pool is clean and the whole hotel has a great vibe

hope they add more gym equipment and improve the wifi signal soon

parking is a bit tight but works out.

wifi dropped continously

hope they add more gym equipment and improve the wifi signal soon

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

spa does not have enough equipment or shower

the pool area has great views of the pyramid and you can see the volcano

pool is small, it is only for staying a little bit

we didn t check out the pool, but the breakfast was delicious

the pool open a bit late

parking is a few blocks away

pet friendly

the parking lot is small

safe & secure parking is attached to the hacienda

room was clean but with the spa bath in these times we filled it and added colorax and run it for a few minutes

also a spa would be nice

however, when i left the building to go get one, my partner and i realized the valet parking guy and front desk

secure parking and dog friendly

nice shower, good tv. best aspect was small, but well-equipped gym.