good parking

room service from the restaurant across the street was quick and

plus the parking, yes it large enough but it is a mess since there are not designated spaces to park and the

nice gardens, a big room, and great, secure parking for my motorcycle.

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

wifi signal was weak. some issues in the bathroom accessories.

there is a parking port if you need it

breakfast on the day we were there was only ok - although it was cooked to order.

very clean, good breakfast, lovely staff

were a little confused as to whether or not we were paying for a breakfast to be included with our room beforehand

we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing

the parking is not secured, though we had no problems

pet friendly. nice staff. 10 minutes away from val quirico. full breakfast included.

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

it has free parking (valet)

staff was nice and helpful, complimentary breakfast, secure parking,

spa is bad

staff was friendly dinner area was good to work indoor parking was good

location parking

breakfast is served late (9:00 am), and dinner stops early (7:00 pm).

but the second night the hotel was very crowded with much talking in the corridor and the second breakfast went

the staff is friendly and the hotel has its own parking space.

parking is on natural soil and got muddy after the rain that day

room service wasn't available like 30 minutes when i wanted to order but once i was able to place

the breakfast was good too

was excellent the service the room the bed the pool the bar the restaurant everything was

the pool was hotter than the jacuzzi.

price was reasonable though and parking felt safe

large spacious rooms, high ceilings, parking available

breakfast only included items listed on the menu, which was mainly omelette-based

quite area, nice pool and garden

the room is cold in winter, the private pool is cold.

we asked for the wifi code and they said the maids were the ones that knew the password, they said they would

breakfast to late

beds extremely confortable great staff value for price massage and spa

free wifi with good signal in the room

wifi

we could do an early check in as fortunately our room was ready

close to all the sites to see and they have room service that's very quick

location wifi

spa services were excellent and affordable

kids enjoyed the pool

good wifi in lobby, comfortable bed , good recent towels

great location, great breakfast and friendly service.

the pool needs a lot of maintenance, specially after kids

the breakfast could have been improved by more variety.

the breakfast and the service was great too

we really enjoyed the simple, but delicious breakfast set for us each morning

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the parking lot is small

parking is a few blocks away

pet friendly

safe & secure parking is attached to the hacienda

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout

temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll

amazing spa - try the massages, worth it

the pool is too small, probably just for decoration

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite

breakfast

swimming pool next to the room. too noisy

waffles should be included as part of breakfast ud83eudd5e

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

breakfast was perfect way to start the day, and the location was perfect

the breakfast is exceptional, with the exception of the

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

the pool was not crowded and although not large, was fine for swimming a few lengths

central location, stylishly furnished , very friendly staff especially at the parking garage.

architecture, style, swiming pool, bar and excellent staff

great location, parking inside, good hot water, great view from the rooftop

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

spa does not have enough equipment or shower

rooftop pool nice as well

the rooftop pool with the view on the cholula pyramid is unmatched

there was one negative thing it would be that the wifi in the rooms is not the best

the pool open a bit late

pool doesn't have a hot tub which would have been fun for relaxing after a long day of exploring

my favorite part was the pool, the gardens and the view

the restaurant and room service

swimming pool so cold. this will make no to go back

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy

clean , pool, service extremely friendly ,high quality hotel

great breakfast and service

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

everyone from the valet parking attendant, the front desk staff, the restaurant (especially the woman who makes

the pool doesn't look very clean or clear...

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

liked the covered pool

sadly the mini bar was not equipped for a late check in like mine very sad.

business centre no wifi and hopeless

gym machines to old

gym needs to be renovated, some weights are missing, more mats and some equipment is very old

excellent room service

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid

hugo on the bar took excellent care of us

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

very limited options for included breakfast.

the stay included breakfast (though it wasn't mentioned in the reservation)

nice parking area, right outside your room

someone stole our trailer trail lights that was in our truck parked inside their parking lot.