sketchy people in the parking lot smoking weed the day we checked in and checked out

was clean and arranged early check in

clean, wifi, and tv was easy to use.

wifi was easy to access

staff was very friendly and helpful.complimentary breakfast was really nice.

was disappointed that spa room out of order

the property was really clean and awesome customer sevicw.. the spa area was soo relaxing

the jet spa jacuzzi water was dirty

it was clean and had a spa and work out room that was excellent for the price

it s a great place for a little rest n recovery. love the spa tub

the spa not clean and no sauna

noting really if i had to really pick something the spa wasn t working lol but that s it!

also the wifi service was fast

the room was clean. the pool was really nice, my kids enjoyed it.

no complaints here but pool/jacuzzi not working

only thing i couldn't find was the spa /sauna. it wasn't where the map said it was.

the spa was not open.

and free parking onsite is a blessing

conveniently located near the airport & shuttle service.

nice big room with fridge, coffee machine, kitchen sink & microwave

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

delicious breakfast good location

noisy, kids running around playing in the elevator

i also thought that the extra payment for late check out at 4pm was quite reasonable

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

we started off with cocktails at the bar and enjoyed chatting with our bartenders and watching the basketball

we had perfect food/drinks from the guaranteed 20 minute room service

friendly, the restaurant serves excellent food, the rooms are spotless and comfortable, and the gym is well

room service pizza was overly cheesy and dry

large room, very comfortable bed, great room service, very clean, easy to and from airport

nice exercise facility with pool/spa and the breakfast was ok

pool and spa were open at 8am closed at 10pm

i also liked that they had laundry services although i didn't have the chance to

kids enjoyed the outside area and staff was very nice at check in

although the gym is in the middle of the courtyard, it needs more weight training facilities.

no house keeping altho confirmed to do at check in wifi is unstable

gracious staff, sparkling clean, ingenious room design - they thought of everything - even a fireplace

because of the coronavirus, they had to shut down the gym and laundry rooms

we needed ice machine, microwave, fridge, good wifi

breakfast provided a variety scrambled eggs, bacon, oatmeal, waffles, hard boiled eggs, cereals,

very friendly staff proximity to community around closeness to airport gym

clean, quiet room--pleasant decor and lots of space; excellent breakfast.

nice pool and good breakfast buffet. room was clean and spacious.

staff were very accommodating for a late check out

wifi was intermittent which caused problems checking in for our flight as we had no data.

pool and spa were not heated. also took a long time before staff got the towels to us.

paying for internet. missed a spa and sauna.

in any other setting, like a spa or a hospital, this would amount to negligence

shuttle service and the beautiful lobby

there is a gym and indoor pool with jacuzzi both of which i was not able to use although i wish i had

a family stayed in the room next to us and the kids got very loud early in the morning, so we're couldn't sleep

near the airport and they have a shuttle to reach the sfo airport

restaurant on premise too pricey with small kids

shuttle was overfull at 4am in the morning.

pool area, room and shuttle service to airport.

what kind of big hotel has a spa that has only an occupancy of 4 people

all is good. enjoyed the pool .oh the blower in the spa would not work.

t like the pillows, and the gym and pool were closed which was a bummer

the price of the food in the bar and also the shop store in the corner

cleanliness of the room, parking fee, pet fee (too expensive)

i wish there is hot spa tub in swimming pool

the quality of pool/spa water didn't seem to be very good

pool was tiny and spa not in use, the buffet breakfast was way too expensive for us all,and no info was given

location & the shuttle service

it was also fantastic to have the kids out to explore for the two hours before catching our flight (that really

the outdoor was not warm and full of leaves and the spa didn t seem to work

if they had a pool although spa was great

spa didn t work

they have a few spa upcoming renovations that there soon started

website said pool and it was a spa only

no pool, spa inside or outside facility / room to sit

was a bar and restaurant at the front of the hotel ac worked great and it was fairly clean, fitness room

if they had wifi they never said it and i never knew i had to pay for parking until i got there

i used my hotspot as it was secure. free wifi wasn't secure

especially with kids

the breakfast is super good

we also had to ask for room service and were warned to lock everything securely as they would not be held

wifi is not stable

1. no desk in rook 2. slow wifi

the wifi was perfect ud83eudd29