pool is closed

laundry inside the hotel helps us during our stay

wifi was intermittent which caused problems checking in for our flight as we had no data.

operational wifi the shuttle from and to airport was not in operation

the staff was great, michelle kahn was most helpful! breakfast was better than most!

very clean, very comfortable, parking free and available, close to a lot. i would 100% return

great breakfast. kids loved the waffle maker

because of the coronavirus, they had to shut down the gym and laundry rooms

there was also a small gym/ fitness room

we were happy with our stay. the only thing i can think of is that gym light wouldn't come on.

nice exercise facility with pool/spa and the breakfast was ok

pool and spa were open at 8am closed at 10pm

everything. good breakfast. nice town. excellent wifi

the staff was excellent and the shuttle was great

the stuff was super friendly and let us late check out.

we started off with cocktails at the bar and enjoyed chatting with our bartenders and watching the basketball

an exceptionally good gym - a cherry on top

was great - the food options weren t the most extravagant for room service but still enjoyed

friendly, the restaurant serves excellent food, the rooms are spotless and comfortable, and the gym is well

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

delicious breakfast good location

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

breakfast

staff were really welcoming and arranged both a late check out and early check in for my family

great staff, beds. nice breakfast. near restaurants.

paying for internet. missed a spa and sauna.

pool and spa were not heated. also took a long time before staff got the towels to us.

in any other setting, like a spa or a hospital, this would amount to negligence

has a great view of sfo runway! has a clean safe bar area for food with a friendly staff.

full room service

bit more expensive than others in the area but great for kids and shuttle bus was perfect for a next day 6:3

the $100 pet fee which is absolute price gouging

exceeded my expectations, exceeded 4 star rating. excellent restaurant and room service

steep pet fees $100 a night. booking should give you a warning

close to airport; complimentary shuttle.

only thing i couldn't find was the spa /sauna. it wasn't where the map said it was.

the spa was not open.

i would like to mention ken in particular who helped us to get our laundry done

and free parking onsite is a blessing

they did not have working laundry services as advertised

what kind of big hotel has a spa that has only an occupancy of 4 people

all is good. enjoyed the pool .oh the blower in the spa would not work.

onsite bar and tavern was a nice hangout with great drinks, tasty food, and friendly staff

they serve a wide variety of food and the best part is the made-to-order omelette bar and dining in a beautiful

the rooms were comfortable, the room service was good, and the interior of the hotel was beautiful

pool was tiny and spa not in use, the buffet breakfast was way too expensive for us all,and no info was given

the quality of pool/spa water didn't seem to be very good

i wish there is hot spa tub in swimming pool

really appreciated the airport shuttle service.

however, the hotel offered a refund of our taxi cost to get there and automatically offered a late check out

it was clean and had a spa and work out room that was excellent for the price

the property was really clean and awesome customer sevicw.. the spa area was soo relaxing

the jet spa jacuzzi water was dirty

it s a great place for a little rest n recovery. love the spa tub

was disappointed that spa room out of order

website said pool and it was a spa only

spa didn t work

if they had a pool although spa was great

the outdoor was not warm and full of leaves and the spa didn t seem to work

outside spa

wifi connection is either great or non-responsive

wifi was terrible, weak signal and constantly disconnected

wifi was easy to access

breakfast is only coffee and packed danish or breakfast bar

was clean and arranged early check in

no pool, spa inside or outside facility / room to sit

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

better maintenance of laundry facilities

loved the room had a kitchen

the hotel gives guests a wifi password, but we could not find a connection to a secure network

noting really if i had to really pick something the spa wasn t working lol but that s it!

the spa not clean and no sauna

great location/staff/gym, close to coffee/food, very quiet, easy access to the city, phenomenal

was made up midday w/ no interruptions, easy parking and access to lobby/ room, water avail in gym, airport

did struggle much with the laundry facilities as i stayed for a week

breakfast was amazing

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

really wish they would update their kitchen cookware

wifi speed is a bit slow.

no response from spa staff.

pool/spa was great

pool and spa were excellent

the room layout was spacious, the pool and spa were excellent esp the hot tub and view was simply superb

spa services were not available.

booked a deluxe room as it was our last couple of nights and we wanted the space to repack and also wanted to

recommend the spa tub

how comfortable the beds were and the spa tub was awesome!

i did wash the spa bathtub out myself before using it because there were a couple small hairs in it

was wonderful accept i found it difficult to remove the plug in spa tub

the spa tub was awesome

we love the spa tub and the view of the ocean. the fire, the bed was really comfortable.

paid extra to have a room with a spa bath

the spa tub was big enough for the two of us - not always the case

proximity to the ocean and hearing the ocean roar at night while being warmed up by the fireplace in my

the massage i had at the spa was terrible

we did not take advantage of the dining or spa options, so can't comment on those

the spa is lovely

unfortunately the spa was not open and no dining

we did not get to enjoy the spa however, we will be back

so much space, washer/dryer, full kitchen

excellent location, excellent breakfast, excellent parking

trailer with our harley davidsons in it and plenty of room to park at that time, but had extended parking

we left before breakfast started, and they carefully placed everything in a container for our departure

the breakfast they brought to our room was excellent