we happily upgraded to a more spacious and private room for little cost

our beds were very comfortable and the wifi was excellent

site, beautiful dome tents, warm water jacuzi (at night), friendly people, great breakfast (not just eggs

breakfast & all meals well prepared and delicious

large room, surrendered by nice location. good breakfast.

location is excellent, the breakfast was very good (although the bread was kinda sweet), free coffee and infusion

easy access to the center of the town, good breakfast, friendly staff, the manager assigned to us quiet rooms

location. value of money cleaning. breakfast.

breakfast was fantastic

breakfast was included and close to the center of the town . parking was included

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was available, but i did not have breakfast at the hotel

breakfast was delicious. great service

breakfast was plain.

parking spot, a few in town.

easy access and secure parking on the premises. breakfast food and service was excellent.

did not like anything about this hotel, i left after spending 3 hours there so i did not have the breakfast

the staff overall is very friendly; however, in the bar area one of the waiters was rude.

the room was clean and the staff of the hotel really nice. breakfast was like expected.

easy access and secure parking on the premises. breakfast food and service was excellent.

and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces, hammocks, sauna, spa services,

the staff were exceptional. pool perfect

this place has beautiful pool and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces,

be very careful when entering the pool, specially with elder people. very slippery.

the pool was cold frozen and we decided to leave one day earlier

good location, good breakfast, excellent pool, nice staff.

the pool is nice, so is the table tennis and the area

would've been nice if there was a piece of cheerful music around the pool area and there's room to improve their

maybe have some poolside services such as drinks.

was no staff at check out the person cleaning the pool did the check out because the front desk person was

the breakfast was very complete

nice people and excellent room service

staff in general was excellent, the views from our room, food and swimming pool options are great

the breakfast was very good - arepas, soup, fruit, a tamale

room was a bit dated. no wifi in the room.

and the breakfast was in a restaurant at the top of a long steep hill wifi did not work in the rooms

and the breakfast was in a restaurant at the top of a long steep hill wifi did not work in the rooms further

disappointed with the cleanliness of the swimming pool; it didn't seem clean for some reason

parking was not inside the hotel, but in front of it and was safe

i wish there was wifi in the rooms.

wifi was down for a day

jacuzzi, sauna and turkish bath were amazing, and the four cascade streams at the pool where the icing on the

clean in every single corner and the swimming pools are very well maintained

the view from the main pool was amazing

juan was very nice, kind and provided useful tips and recommendations the breakfast was good

of the guests were inconsiderate by playing loud music in the pool area

everything else, great facilities (room, pool, green areas), very kind staff.

the weekend it was crowded, lots of kids with loud parents in the pool

lovely breakfast. very friendly staff.

pool is great for the kids

the spa is almost ready. this will be the proverbial cherry.

the service and the spa were simply perfect.

that use of spa facilities are not included on the hotel rate.

the location of the property is great. the breakfast was good.

more extensive wifi would be good otherwise excellent all round.

entire area: pool, hot tubs, restaurant, animal section, absolutely outstanding everything

breakfast was good and freshly prepared but it didn t have many options.

in the resturant especially with breakfast could be better

location and hotel, very friendly staff, lots of activities on offer, great for families with kids

location and hotel, very friendly staff, lots of activities on offer, great for families with kids

nice people/service, exceptional view, great pool, special

there was a simple traditional breakfast that hit the spot

has ample parking space, the rooms were clean and orderly

breakfast was poor

the hotel has free private parking which is huge benefit

the phone didn t work in the room and the wifi password didn t work

the pool , restaurant service, friendly staff

the pool and the room!

is a good place to stay, the pool is amazing and the bar is always open.

the bar stated that it s open every day but we went up at 8pm and there was no one there

secure, locked parking, which is always a must for us

coffee was available at 6:30am 1st morning the pool was as

breakfast 1st morning was enjoyable by all

comfortable rooms friendly staff swimming pool

the pool and the jacussi are good, and they clean the rooms every day.

i took advantage of their spa services and was exceptionally pleased with the price and service

wide pool area, sun chairs available, parking spaces, location next to restaurants and discos.

good pool, food and cleanliness.

with another hotels near by, also because the value above the average they should have better breakfast (small

the pool

get breakfast i have to from my room to the other building to get breakfast other than this is good

nice hotel and nice facilities. parking facilities in the hotel.

the guy at the bar was very kind.

breakfast was not good. terrible coffee

location was great. swimming pool has a nice cascade.

pool and the location

the pool was divided in two and the steam room was on for one hour on december 27 and 28!

the food wasn't expensive and parking was convenient.

food , pool area

without mini bar , the tolilet was dirty inside, no shampoo only soap, the room s floor is very old basically

old and looked like a prison cell; the front desk was left alone; and the music the music at the pool was

property itself is quite beautiful, with palm trees and a nice pool

it was very nice having the pool and massage options in one area

location and swimming pool

the hotel is pet friendly which gives a nice and kind atmosphere to the place

also, the hotel claims to have room service, which i was told upon arriving, that it does not

hot water, great breakfast and laundry service (if you are traveling a life saver

we enjoyed the daily breakfast that came with the room rate

breakfast was quite bad

staff is super friendly and the breakfast was delicious

nice hotel despite our stay was very short. exceptional breakfast!

to the airport after a late flight, the hotel is convenient, has a secured parking lot and spacious rooms

they helped me with the wifi, because i couldn't get it to work at first

the hotel has an inner parking

the wifi

close to the airport. breakfast included. wifi. clean.