the room, swimming pool and the staff.

the weekend it was crowded, lots of kids with loud parents in the pool

breakfast options are limited even if you use the regular menu.

pool is great for the kids

pool is great for the kids

the pool is so beautiful

wifi was down for a day

the only downside was two things, the first was we didn t have wifi for an entire day which is difficult

included breakfast was ok as well as the pool area with jacuzzi and sauna

we opted for going downstairs by the pool to take the shower

the view from the main pool was amazing

juan was very nice, kind and provided useful tips and recommendations the breakfast was good

the spa is almost ready. this will be the proverbial cherry.

the service and the spa were simply perfect.

that use of spa facilities are not included on the hotel rate.

the location of the property is great. the breakfast was good.

the food and the poor wifi connection

disappointed with the cleanliness of the swimming pool; it didn't seem clean for some reason

and the breakfast was in a restaurant at the top of a long steep hill wifi did not work in the rooms

and the breakfast was in a restaurant at the top of a long steep hill wifi did not work in the rooms further

breakfast was good and freshly prepared but it didn t have many options.

location and hotel, very friendly staff, lots of activities on offer, great for families with kids

location and hotel, very friendly staff, lots of activities on offer, great for families with kids

entire area: pool, hot tubs, restaurant, animal section, absolutely outstanding everything

in the resturant especially with breakfast could be better

breakfast was excellent, but the lunch and dinner was a little disappointing.

site, beautiful dome tents, warm water jacuzi (at night), friendly people, great breakfast (not just eggs

we happily upgraded to a more spacious and private room for little cost

our beds were very comfortable and the wifi was excellent

breakfast & all meals well prepared and delicious

large room, surrendered by nice location. good breakfast.

the room was clean and the staff of the hotel really nice. breakfast was like expected.

the staff overall is very friendly; however, in the bar area one of the waiters was rude.

did not like anything about this hotel, i left after spending 3 hours there so i did not have the breakfast

easy access and secure parking on the premises. breakfast food and service was excellent.

easy access and secure parking on the premises. breakfast food and service was excellent.

easy access to the center of the town, good breakfast, friendly staff, the manager assigned to us quiet rooms

location is excellent, the breakfast was very good (although the bread was kinda sweet), free coffee and infusion

breakfast was included and close to the center of the town . parking was included

simple and clean. nice terrace for breakfast.

breakfast was fantastic

parking spot, a few in town.

breakfast was plain.

breakfast was available, but i did not have breakfast at the hotel

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was delicious. great service

the breakfast was very good - arepas, soup, fruit, a tamale

room was a bit dated. no wifi in the room.

nice people and excellent room service

staff in general was excellent, the views from our room, food and swimming pool options are great

the breakfast was very complete

and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces, hammocks, sauna, spa services,

the staff were exceptional. pool perfect

be very careful when entering the pool, specially with elder people. very slippery.

this place has beautiful pool and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces,

the parking lot, the location, value for money. not at all a 5 star hotel

liked the breakfast, and it s safe.

the hotel has free private parking which is huge benefit

there was no breakfast nor daily cleaning.

breakfast very poor , only chocolate or black coffee, and only one cul at that , you need to pay

the phone didn t work in the room and the wifi password didn t work

wifi not working at all

quite difficult to get the correct wifi password. despite having printed, they didn't match.

the convenience of covered/secure parking was good

it s really cold in the hotel and the room. the wifi didn t worked in my room.

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

hot water, great breakfast and laundry service (if you are traveling a life saver

nice hotel despite our stay was very short. exceptional breakfast!

we enjoyed the daily breakfast that came with the room rate

staff is super friendly and the breakfast was delicious

breakfast was quite bad

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

they have a restaurants, bar, and spa located on the property

for the price, the fact that you had all day access to the spa and gym, a great breakfast and free airport

the staff were very kind and helpful all the time excellent hairdresser service in the spa and a very good

i really like that the hotel has a spa even though i couldn't use it

onsite spa was nice too

air conditioning and hot tub spa next door

spa wasn't open and only one restaurant. food okay but not good. breakfast was good

hotel for airport, very comfortable, great breakfast and spa with minibus taking you to airport

breakfast was included - staff were very friendly and welcoming - they have a restaurant and a spa onsite,

spa part of the hotel was excellent as were the spa staff

hotel, very clean and tidy with spacious rooms that have everything you need

spa and gym facilities are perfect

staff is super nice and the spa and massage room was unexpected for an airport hotel

the spa was closed down in full capacity due to covid but the sauna, steam room and hot tub was nice

the attention from when i walked in. the location was great. spa was amazing

clean and for someone who is travelling several countries it is a good stop to get a rest and do laundry

comfy bed, plenty of hot water, good water pressure, quality toiletries, adequate gym, self-serve laundry,

tax was not pre-paid with original purchase, took a long time to check mini bar purchases

good wifi

nice and clean , wifi very poor didn t work and staff did nothing about it