staff in general was excellent, the views from our room, food and swimming pool options are great

nice people and excellent room service

room was a bit dated. no wifi in the room.

the breakfast was very good - arepas, soup, fruit, a tamale

the breakfast was very complete

it also has a good pool and other amenities

would've been nice if there was a piece of cheerful music around the pool area and there's room to improve their

was no staff at check out the person cleaning the pool did the check out because the front desk person was

huge pool

maybe have some poolside services such as drinks.

the pool was cold frozen and we decided to leave one day earlier

and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces, hammocks, sauna, spa services,

the staff were exceptional. pool perfect

this place has beautiful pool and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces,

be very careful when entering the pool, specially with elder people. very slippery.

nice people/service, exceptional view, great pool, special

easy access and secure parking on the premises. breakfast food and service was excellent.

the room was clean and the staff of the hotel really nice. breakfast was like expected.

the staff overall is very friendly; however, in the bar area one of the waiters was rude.

easy access and secure parking on the premises. breakfast food and service was excellent.

did not like anything about this hotel, i left after spending 3 hours there so i did not have the breakfast

breakfast & all meals well prepared and delicious

large room, surrendered by nice location. good breakfast.

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was delicious. great service

parking spot, a few in town.

breakfast was plain.

breakfast was available, but i did not have breakfast at the hotel

the pool , restaurant service, friendly staff

the pool and the room!

is a good place to stay, the pool is amazing and the bar is always open.

the bar stated that it s open every day but we went up at 8pm and there was no one there

secure, locked parking, which is always a must for us

coffee was available at 6:30am 1st morning the pool was as

breakfast 1st morning was enjoyable by all

comfortable rooms friendly staff swimming pool

the pool and the jacussi are good, and they clean the rooms every day.

the included breakfast

breakfast was fantastic

simple and clean. nice terrace for breakfast.

easy access to the center of the town, good breakfast, friendly staff, the manager assigned to us quiet rooms

location is excellent, the breakfast was very good (although the bread was kinda sweet), free coffee and infusion

i took advantage of their spa services and was exceptionally pleased with the price and service

the breakfast was spectacular and the atmosphere in the pool was calm and relaxing

swimming pool was clean, the breakfast was great, and the hotel was close to shops and restaurants

good place to stay with family, they just need to open the pool longer night with some lights and put more music

close to everything breakfast was great

get breakfast i have to from my room to the other building to get breakfast other than this is good

breakfast was not good. terrible coffee

pool was a bit small for the amount of people on the hotel.

nice hotel and nice facilities. parking facilities in the hotel.

at 8 am, no room service, staff was not very polite for an hotel, no minibar, the room offer from the app was

breakfast, nobody attended me and finally i decided made check out and run away.

nice setting with a lovely pool and gardens. comfortable room. good location.

location and swimming pool

property itself is quite beautiful, with palm trees and a nice pool

the hotel is pet friendly which gives a nice and kind atmosphere to the place

is that the hotel doesn't have any life guard or anybody supervising what's going on the swimming pool in case

without mini bar , the tolilet was dirty inside, no shampoo only soap, the room s floor is very old basically

food , pool area

the pool was divided in two and the steam room was on for one hour on december 27 and 28!

old and looked like a prison cell; the front desk was left alone; and the music the music at the pool was

the food wasn't expensive and parking was convenient.

site, beautiful dome tents, warm water jacuzi (at night), friendly people, great breakfast (not just eggs

grounds are beautiful especially the pool, plants and various seating areas

the bar and restaurant opening hours should be extended, atleast on weekends

the pool area is nice and surrounded by trees and palms

pool. garden. common areas.

besides this, no wifi, no signal

we happily upgraded to a more spacious and private room for little cost

our beds were very comfortable and the wifi was excellent

pet friendly but not as it looks like. to many restrictions

the wifi is very slow (it averaged at around 12mbps over the week) but it's usable

pet friendly

not a lot of stuff for kids.

even more since there is another shallow one for kids and one more in the parc area as well a a turkish bath

we loved the pool, clean rooms, perfect service

the managers were always attentive to our needs, i loved the pool

pool, gardens and outdoor installations very well kept

old bathrooms, no hot water, i know is girardot, but what about children food, specially at the breakfast very

it s old and it shows, breakfast options were scarce

they offer open bar but everything is mixed with water, even the beer, and they don t have the real stuff

food (breakfast and lunch)

swimming pool, room, staff

wifi did not work all the time nor did the cable in the room

wifi in my room, even though the hotel has 4 different networks

the restaurant service was delayed and the staff in the pool area seems to be insufficient.

the pool

good size room, breakfast is simple and good. swimming pool is nice.

swimming pool location is very confortable and the restaurante at the side of the swimming pool is great

parking lot is close to the room so i git waken up by loud motorcycle noise while someone was

the pool. the reception staff was very nice and the door guy was very gentle.

room service was disappointing

there is secure parking nearby for hotel visitors

5 star service - highly recommend the hotel and breakfast

the staff was very accommodating and the facilities were tops, especially the roof with the pool

location of the hotel is really good in the center of city. good breakfast

breakfast was delicious

the pool was so cold. everythingelse were awesome.

bed, parking

pool and gym abdicate

breakfast good ,evening meals were

wifi range is pretty poor

would like more breakfast options

the accompanying salads could be a bit more exciting and the wifi was a bit unreliable.

low cost, beautiful pool, fun water slider.

eventhough breakfast is nice, you only have one choice to choose in what they call ¨buffet¨

great facilities for families with kids, including two nice pools with slides, a soccer field, rana, table

bar beverage options were awful

the swimming pool and the breakfast.

no hot water, no soap, breakfast was not good.

colonial architecture. good air conditioning. professional staff. delicious breakfast included.

steven, the pool assistant who was courteous, profesional and very helpful.

have breakfast service from 8-10 however if you arrive after 9 they don t have all of the breakfast

maybe the breakfast could get better.

mi esposo me pidio un servicio de spa de sorpresa y lo trataron horrible, cero cordiales

un spa increible

the room the pool the nice staff the instalations very secured too

they did not offer clearly the included breakfast

one of the bad things is exactly the breakfast

it was very quiet and there was no service at the bar after 20h.

pet friendly at all

cleaning, parking, breakfast, employees

charging extra for fruit (some pineapple) at breakfast, while this was not mentioned as extra cost when ordering

pool and parking lot.

there is a vigilance at night for the parking lot