the room, swimming pool and the staff.

the weekend it was crowded, lots of kids with loud parents in the pool

breakfast options are limited even if you use the regular menu.

pool is great for the kids

pool is great for the kids

the pool is so beautiful

wifi was down for a day

the only downside was two things, the first was we didn t have wifi for an entire day which is difficult

included breakfast was ok as well as the pool area with jacuzzi and sauna

we opted for going downstairs by the pool to take the shower

the view from the main pool was amazing

juan was very nice, kind and provided useful tips and recommendations the breakfast was good

the spa is almost ready. this will be the proverbial cherry.

the service and the spa were simply perfect.

that use of spa facilities are not included on the hotel rate.

the location of the property is great. the breakfast was good.

the food and the poor wifi connection

disappointed with the cleanliness of the swimming pool; it didn't seem clean for some reason

and the breakfast was in a restaurant at the top of a long steep hill wifi did not work in the rooms

and the breakfast was in a restaurant at the top of a long steep hill wifi did not work in the rooms further

breakfast was good and freshly prepared but it didn t have many options.

location and hotel, very friendly staff, lots of activities on offer, great for families with kids

location and hotel, very friendly staff, lots of activities on offer, great for families with kids

entire area: pool, hot tubs, restaurant, animal section, absolutely outstanding everything

in the resturant especially with breakfast could be better

breakfast was excellent, but the lunch and dinner was a little disappointing.

site, beautiful dome tents, warm water jacuzi (at night), friendly people, great breakfast (not just eggs

we happily upgraded to a more spacious and private room for little cost

our beds were very comfortable and the wifi was excellent

breakfast & all meals well prepared and delicious

large room, surrendered by nice location. good breakfast.

the room was clean and the staff of the hotel really nice. breakfast was like expected.

the staff overall is very friendly; however, in the bar area one of the waiters was rude.

did not like anything about this hotel, i left after spending 3 hours there so i did not have the breakfast

easy access and secure parking on the premises. breakfast food and service was excellent.

easy access and secure parking on the premises. breakfast food and service was excellent.

easy access to the center of the town, good breakfast, friendly staff, the manager assigned to us quiet rooms

location is excellent, the breakfast was very good (although the bread was kinda sweet), free coffee and infusion

breakfast was included and close to the center of the town . parking was included

simple and clean. nice terrace for breakfast.

breakfast was fantastic

parking spot, a few in town.

breakfast was plain.

breakfast was available, but i did not have breakfast at the hotel

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was delicious. great service

the breakfast was very good - arepas, soup, fruit, a tamale

room was a bit dated. no wifi in the room.

nice people and excellent room service

staff in general was excellent, the views from our room, food and swimming pool options are great

the breakfast was very complete

and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces, hammocks, sauna, spa services,

the staff were exceptional. pool perfect

be very careful when entering the pool, specially with elder people. very slippery.

this place has beautiful pool and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces,

the parking lot, the location, value for money. not at all a 5 star hotel

our kids loved the warm swimming pool and the scooters and games the hotel offered

is a great place to stop with kids

the food was good and i loved that it was pet friendly

cleaning, parking, breakfast, employees

breakfast (included) is good, great choice of eggs, fruit, juice and coffee or hot chocolate

liked the breakfast, and it s safe.

there was a simple traditional breakfast that hit the spot

the phone didn t work in the room and the wifi password didn t work

it was good.,the breakfast delicious excellent place very close to the kennedy hospital.

breakfast was poor

great service from maintenance personnel, very nice people to me and to my kids.

breakfast is amazingly good, i liked the pool with the little beach, and the drinks are good.

free parking and the front desk gave me an room

great place to spend weekend with small kids. very friendly and attentive staff.

wonderful breakfast buffet

it s old and it shows, breakfast options were scarce

wifi not available

food (breakfast and lunch)

they offer open bar but everything is mixed with water, even the beer, and they don t have the real stuff

bar offered tiny drinks

we loved the pool, clean rooms, perfect service

the managers were always attentive to our needs, i loved the pool

wifi not working at all

it s really cold in the hotel and the room. the wifi didn t worked in my room.

quite difficult to get the correct wifi password. despite having printed, they didn't match.

the convenience of covered/secure parking was good

the hotel has an inner parking

breakfast was quite bad

staff is super friendly and the breakfast was delicious

we enjoyed the daily breakfast that came with the room rate

hot water, great breakfast and laundry service (if you are traveling a life saver

the room was clean and comfortable and breakfast was wonderful

pool, wet area (sauna, jacuzzi). spacious room. breakfast

the parking lot guy was very kind.

the pool was so big and the staff was amazing

the hotel was nice. pool bar was a plus.

the pool is great and the activities they do. great staff. food is good.

parking lot is close to the room so i git waken up by loud motorcycle noise while someone was

good size room, breakfast is simple and good. swimming pool is nice.

breakfast was very good! food was one of the things that my partner and i liked the most.

breakfast was not as good as i thought

the pool. the reception staff was very nice and the door guy was very gentle.

there is a vigilance at night for the parking lot