it was a shame the spa was undergoing renovation but that didn't ruin the trip.

spa was a bit of a let down

spa needed updating and we had to wait nearly half an hour for our afternoon tea which from the

the spa facilities will be a great asset when updated

spa is currently being updated but this really isn't a negative, more of a positive that it's

everything! especially the log burner and double spa bath... not to mention the private hot tub!

facilities were fabulous, luxury of spa bath and hot tub. very relaxing

a swimming pool and spa would of been fantastic

website misleading as there is actually no spa available to all guests, which is implied

doggy friendly with a pet bed bowls and a treat for my fur baby

the spa and pool was lovely, again very clean and staff

spa facilities are amazing

staff were great, room was lovely and very good breakfast. spa area was great

lovely hotel, very nice staff and facilities, spa was amazing

amazing service from the staff from start to finish, the facilities are great for golf, spa or just a nice

loads of parking

not having a bar in my room

the wifi was fast and easy to connect, and the location convenient to break a journey north or south on

plenty of parking space

spoke to the owner about putting a sign up for the bar and check in

friendly welcome. clean room. good wifi. good distance from gateshead. good value for money

excellent wifi connection

plenty of secure parking, the rooms are clean and beautiful

quiet room, secure parking for motorcyclists behind electric gates, lovely restaurant 3 mins away that also does

parking was great very secure as i had race bikes in my van , checked in straight away and just

wifi was free and pretty good

just the weather lol.....wifi little slow or none existent ..... think down to weather.

wifi not brilliant, think due to weather

no wifi

plenty of parking and gate to parking locked at night which gave a good sense of security for the car

love it we visit regularly great location great pool spa facilities lovely staff restaurant overpriced and room

spa and reception staff very friendly and helpful

location is brilliant for metro and the spa facilities are brilliant

clean rooms good price value for money swimming spa all clean will go back and stay

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn t be

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities

love the spa and wellness centre brilliant location

clean very nice staff spa facilities very good

spa facilities very good

the spa facilities and the breakfast was lovely

excellent location. good value for money. spa facilities excellent.

spa is dinky, but it's lovely and has all you need

pool and spa area were great

the gym and spa is very small and does not have a good selection of work out equipment.

breakfast and service

room service breakfast was stone cold.

wifi didn t extend into our room which was a shame, and a few toothpaste marks on the mirror from

guest at the hotel denied access to the roof terrace bar

very comfortable beds, the spa facilities were excellent and location was very handy

spa in hotel was lovely had a sauna steam room hot tub & pool

the pool and spa and gym was very organised

also used spa facilities next morning, again excellent

changing rooms not that clean- dirty nappy left on sink ud83eudd22 spa lets this hotel

it should do more to advertise the spa treatments located in the hotel

slight disappointment was that the spa wasn't open during our stay

spacious room with all mod cons

the bed was so comfortable. breakfast was tasty and the spa was luxurious

no restaurant and no spa on hand, lift was unpredictable as well

room during week only weekend so if like us you stay during the week you have to find alternative spa

beautiful hotel quality food .leasure spa , beautiful

no noise, incredible facilities, spa and bar staff were wonderful

spa closed too early.

great choice of spa treatments on the menu although we didn t get chance to actually go to the spa

lovely bar and rooms. spa is lush. staff lovely

lovely hotel in a perfect place gorgeous room and the spa was amazing

stay, room large and spacious they gave us early check in and the spa was amazing

everything the staff, location and it was great to have a spa after a long day

gym and spa were great

a genuine spa like feel without having to leave the room

group of loud lads in the bar early in the evening that spoiled the ambience for a while

the waitress offered to take them back to the kitchen and they only changed one of the eggs

room service menu is small.

room service menu was slightly limited but they were very happy to cook what i wanted.

a little bit of class is the honesty bar with homemade creations

the welcoming staff, the lovely english deco, the yummy breakfast to the cozy room

(for extra points: a bar with a selection of wines/whiskeys, and the morning papers

gem of an hotel, the decor is beautiful, the hotel is kept spotless plus the breakfast was absolutely delicious

the breakfast was amazing and the staff were warm, friendly, and welcoming

hotel pool and facilities also used for spa days and it was quite busy at 6pm, there was nowhere to sit

beautiful location. enjoyed it all. just wish spa had been open

the balcony room is a lovely space to stay the room extras are a nice touch elemis toiletries bottled water

the rooms are beautiful and clean and the spa is relaxing too

location wonderful food very comfortable bed excellent facilities,spa was great and the massage even better

i also appreciated having the late check out option for free by being a member

of the two disabled parking spaces was apparently the storage for laundry bags which made it unusable

the food bar not being open till 1pm

doesn t have the luxury feel room service food not great although breakfast was

room service meal and the breakfast was lovely.