the pool and spa was clean and at a comfortable temperature

excellent hot breakfast, comfortable beds, nice-sized pool, only a mile from the subway station

laundry for the guest is close on 10pm...

and the wifi was kinda going on and off at times

this was perfect, the breakfast was incroyable and the room just perfect!

the spa tub was nice, the large room was nice. the desk attendant was pleasant

the spa was covered with tiles

the spa bath and their waffles

they really enjoyed the pool

parking was limited, poor carpet, cleaning staff did not change towels or replace them

description said there was a spa and sauna but could not find it

laundry facilities are also adequate

pool was clean and nice

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

we were close to our gym and lots of different amenities

was quiet and clean. room was a spa suite. clean and bright. enjoyed our stay.

spa room was amazing, the spa tub was very comfy and everything was in working order nice and clean

loved the spa bath the tv clean room comfy cozy bed and how they kindly gave us an extra hour to stay because

carlo inn gives you the best value for your stay especially with the complimentary breakfast

tv's did not work in the gym

rooms were clean, staff was friendly, and the wifi was great.

pool several kids all under age of 12 unsupervised kids were very rough when i had my 3 year old granddaughter

room atmosphere, swimming pool, location

almost 500$ for 2 days and only the wifi was free

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

the room was big and the bed was really comfortable. the staff was friendly. the gym was big.

very neat and luv the mini kitchen

the kitchenette and fridge with proper freezerthe complimentary breakfast

room is clean and it has all the stuff you need in the kitchen if you don t want to buy food outside

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

excellent spa alas one has to

when i went to spa at around 6:30pm, it was closed already

could have been better - ice machine was out of ice on our floor - my biggest problem was the gym closing so

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

the pool water temperature was real nice

the pool was closed the gym was closed

breakfast room was crowded and trashcan was overflow

was spacious and clean, pool was entertaining for kids and the free breakfast had good options

i liked that it was pet friendly and in the markham region i needed to be.

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

the hot whirlpool spa was 103 and the sauna was over 80 and sat on my towel while wringing out my bathing

new makeover for pool room and bedroom suites is amazing

nice place, comfortable beds, good parking

it was great that there was a fridge, microwave and wifi also

the gym had enough equipment and the swimming pool was large enough

was a constant party/outdoor event with speakers at a nearby parking lot making it impossible to rest during

free parking and free wifi

lovely pool and gym

the gym and pool are fantastic and rooms modern spacious and very comfortable

love the spa rooms

riviera spa whirlpool suite 310 had everything a princess could ever dream of

the staff were very helpful great laundry facilities

, even kids always expect for pancakes ,scrambled eggs etc

the gym only has treadmills and no dumbbells

rooms spacious and spa was excellent flexible could bring your own food

super comfortable bed. spa bath was great!

pool open late

who was crying for hours after midnight and people who were talking in the hallway or even in the parking spot

easy parking too

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

spa bath was hard to use spa bath was very loud tv is pretty old can't watch any streaming apps on

beautiful lobby....nice bar and starbucks inside

parking was an issue, it was free but after dinner was hard to find parking close to the hotel.

good location. clean large rooms and bathroom. pool is good.

gym spa breakfast in sheraton

i had forgot to check the box that i was traveling with my three kids

noisy - kids running around at midnight but no staff to manage that.

great heated pool

kitchen in the app. is complete empty

all the space & the spa tub

the gym and the pool was closed due to covid-19

parking is limited. difficult to get a spot if hotel is busy.

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

early check in and late check out!

the wifi in the hotel is poor

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long

a visit back to my home town was very comfortable. i also enjoyed the pool. we shall come back.

liked that there was a side door that led to the food court and subway station the gym was nice as well

ie, no seat or grab bar in showers, toilets too low, no way to hold door open to use walker(alone)

clean modern hotel with lovely little spa facility

quality of coffee and coffee makers in rooms did not align with the quality of spa toiletries in the bathroom

handicap parking hard to find and a long walk. really missed valet service.will be back.

signage for entering the hotel, was confusing as it looked like all entrances were only for the casino

ordered room service next morning the breakfast was good but a little over priced

i will not return here pool and gym closed they should reduced the rates

the continental breakfast was exceptional with so many options

swimming pool, gym what else you need for that price

gym was

maybe more fresh fruit at the breakfast counter

the property was good and clean. breakfast was in a nearby building. the location is also great

continental breakfast and parking was offered

wifi was weak in the bedroom. fine in the living room, much less so in the bedroom.

we love its kitchen which has cooking essentials.beautiful interior and very clean area.

pool has always been too cold. it s a shame. i tried to go in three visits ago.... no way!!!

i liked the space and the shower/spa tub.

the cleanliness and laundry facilities.

one small recommendation is to think about building a finish sauna in the large spa area.

enjoyed pool and spa facilities

the spa area and the pool

the rooms are beautifully designed and spacious

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

spa available and some nice stores to check out as well

i loved the swimming pool and the exercise room as well which were also spotless

gym

it was probably sitting in the kitchen the whole time and they probably threw it in the microwave to heat it

the room was very excellent and the breakfast was really good..

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

amazing location pool and spa nice bar and nice restaurant room valet service good

spa was good value and great service

great spa and amenities

was it is not on the main street, because i didnt like the area much…not the best place for kids to walk and

with my son, and i asked for a late checkout due to multiple medical appointments at sick kids

we didnt have breakfast

phone system, tried to reach out room service, so many options and i did not get anybody to answer me

room was clean and love the late check out for 12

wish it had a hot tub. more spa availability

the spa was phenomenal

i enjoyed a prenatal massage in the spa as well and it was also excellent

the hotel itself and the room was amazing, and the spa offered incredible massages

didn't like that there was no spa services availableat the time

there wasn t availability in the spa unfortunately

the spa is great

breakfast was great

breakfast way delicious, especially the sour dough pancakes

hotel breakfast is a la carte, with moderate portions, a wide variety of choices, and delicious flavors

i love the spa like atmosphere. it s very relaxing and the staff were friendly.

we had to find out way throu the spa

the spa is a lovely addition to the stay even without getting a treatment

also to have spa and gym only for women was a bit strange policy

women only spa is lovely, went swimming in the evening in the pool

spa like area of the pool and sauna joined to the exercise area and upper breakfast lounge

everything, the location, food, staff, pool, spa and sauna. basically, everything... was great.

my only complaint is you're not imposing the 'adult only' unless the kids get rowdy

staff from the front desk the concierge to bar staff evening cleaning staff was so friendly when we past them

they also have a family zone that has an arcade , swimming pool , laundry , and a play area for younger kids

sauna , gym and spa looks very old and uncomfortable

have been perfect if i could have booked a massage but spa under renovation and in room service was fully booked

spa in lobby also excellent for manicure and blowout

clean, spacious

location was excellent & excellent, helpful staff. and breakfast was also varied & excellent.

gym was awesome! also very clean

and dryer wasn’t available in room false advertisement as i stayed over 10 days with kids and was depending

2 kids and an adult in a double bed for the amount i paid is unacceptable

wifi was great

beautiful room, great bathroom, well-equipped gym.

good facilities in the kitchen for cooking

kitchen facilities great from cofe machine to glases, two pots, washing mashine for clothing and

late check out

they also gave me extra detergent and dryer sheets when i had to do a second load of laundry before checking

per day for a pet fee on a one week stay is quite a lot, given they don't have to clean it any extra if i'm

garbage in the minibar; no bags for ice, slow drain in bar sink

we wanted to explore toronto, so we came early

may be more equipment in the gym

plates or cutlery in the bar/kitchenette area, this is a bit of a handicapped situation, this is a hotel not a

carpet in room needs replacing. 17% gratuity plus $3 delivery charge for room service.

amazing when we needed our car they were there within the time we got to the lobby i purchase the breakfast

room was lovely, bar good, service good

the hotel locatoin!!!! the food!!!! excellent hospitality!!!!! room service!!!!!

kids loved the indoor pool and the saturday-sunday buffet

comfortable and practical with a good location. as always at marriott, great beds. nice gym.

wifi. system kept failing

better ventilation from kitchen - the smell of food permeates lobby and elevator areas - however the rooms were

they changed my room saying it was better but we got a terrible sofa bed for the kids instead of the two king

however, when the car was returned, petrol had been used and mileage up as well as passenger seat moved

kids wished for a pool.

everything was perfect ! my wife had a facial in the spa here and loved it too !

about what the different accommodations the hotel could provide( cafe, bar, dining room, spa, gym, etc

absolutely perfect 5 star hotel. great gym. excellent spa services. rooms are tops

rooms were spacious and clean and the bed was very comfortable

having to pay for the spa , saunas

see above comment. better parking breakfast availability pool/spa options

hot tub or spa would have been nice!

wifi was reliable

was no hairdryer in one room and both rooms we booked had no laundry bag which are very usefull for wet swimming

the wifi

the availability and luxe if the spa was a real treat!

view wasn't nice, the restaurant and spa are barely ever open, the construction near the hotel entrance was

i didn't get a chance to experience the spa or the lounge, but i hear they are both

staff was excellent, they offer valet for a fee onsite restaurant and on site spa

spacious room with a small kitchenette and good size balcony

check in and check out clean and fast - lots of amenities in room and quiet with free wifi

i had in-room service for dinner and it was excellent

there is no swimming pool and sauna.

location and the room which was very spacious with a small kitchen. very convenient.

place had a nice kitchenette, with even a washing machine and a dishwasher

the pool was too small for exercising but very good for relaxing along with the spa next to it

the pool and spa was a great way to relax after a busy day sightseeing

great location near the train station, nice common area hot tub, comfortable bed, nice breakfast

we enjoyed the pool

we used the laundry services at the hotel which were on the more expensive side, however we recognise most

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

moreover, the service we received at the iridium spa and at louix louis was wonderful, i recommend the breakfast

additionally, the pool and spa facilities were poorly maintained and poorly designed, making the experience

we also spent the day at the spa ad it was perfect

on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the

also the spa associated with the sheraton is a total disaster

we made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys

supplement for the restaurant on the top floor (ridiculously overpriced) spa wasn't working rooms are ok but

great location, friendly staff, fantastic room service (fast and food was delicious)

is a kids' gaming room, but this turned out to be rather simple

we unfortunately did not get our spa appointments because they were already booked up

massage in the spa was great but overpriced in my opinion

great service and responsiveness from staff, fabulous spa treatments

information about spa pricing etc even though when booking a selling point is the spa

around the pool were a really great feature, and the moroccan-inspired relaxation area in the spa struck a

i loved the essential oils pods you could insert in your shower for a spa feel

the maintenance guy came to fix it when we were reciving our room service for dinner

pool water was not warm enough for us

room is great but the table and chair is located next to the mini bar and tv

not enough hot and savoury options for breakfast!

the pool and spa and the location was key

i was looking forward to using the pool and spa but it was temporarily closed for upgrades and maintenance

the location was amazing and the hotel was excellent nice staff and great pool and spa set up

would have been great of breakfast was included or advance option to add.

the gym and pool are first rate

the gym has everything you need

the pool and spa area

pool and spa area were open and airy , very inviting

facilities, personal there, bad and breakfast. our room was incredible

attitude of staff, great panoramic view of water from room the bed and linens great wifi great pool and pool

location and amenities. family and pet friendly.

was no swimming pool and spa facilities

no room service after 11pm.

the staff was friendly and very accommodating during my stay

close to umion station has a bar and food available later nicely appointed rooms quiet lovely

we will be staying at 4/5 hotels when we're not traveling with the kids, from now

the spa is to die for

it was exactly what was needed walking distance to attractions, excellent spa accommodations, excellent decor

from their beautiful suites to spa amenities

the spa is probably the best in toronto with everything you could ever need, massage, sauna, steam bath

spa is good also

there was a stylish restaurant and a spa available

the steam room, pool, and spa facilities were exceptional. staff is knowledgeable and attentive

spa was too busy

view was beautiful and they accommodated my kids by upgrading us to a bigger room for them to play in

peter in the bar gave us so many great tips for the town and we did every one of them

the spa bath was fantastic

the bed was very comfortable. and the spa tub was amazing.

of hotel wasn t good guest and room services very bad and took time swimming pool and spa and gym very bad

noisy spa and the swimming pool was extremely noisy from children diving and screaming constantly

we enjoyed the view from the spa bath tub

wifi information was no where to be found in the booking emails, or in the suite

calls to reception went unanswered no explanation on how to get in after hours, or how to access wifi or how

wifi did not work for our entire trip

it must be added to the description of the accommodation that lobby wifi will be informed as soon as a booking

wifi went out often.

service was good at the complimentary breakfast and no issues with wifi

bar across the street can be quite loud not the fault of the hotel also construction on one side

the hotel was probably less than 10% occupancy so the restaurant and bar were not open (nor was room service)

gym has enough equipment, just need to battle for the machines from time to time

there wasn't any dinning options other than room service.

breakfast area could be improved, and the service, while friendly, was not always at the

rooms are beautiful. gym is good.

best hotel breakfast i have had in a long time

the staff was awesome, the room was great. the breakfast delicious

gym is great and was always empty