enjoyed a swim in the pool during my stay here

maybe more fresh fruit at the breakfast counter

breakfast included and very good

friendliness of staff. good variety of breakfast foods!

great location friendly staff and good breakfast options

clean modern hotel with lovely little spa facility

quality of coffee and coffee makers in rooms did not align with the quality of spa toiletries in the bathroom

of five days staying at property only one day before leave got room service for cleaning even after everyday

and never have i had an issue , she told me i couldn t come inside the room without showing my pet license as

wifi information, from the room call the front desk never had answered, nobody knows wifi

to thermea spa and stayed here for the night

proximity to the go station; proximity to business and family. free breakfast.

nice outdoor pool

great location for zoo visit, outdoor pool, nice staff and great breakfast.

room and bed impressively nice - bathtub - outdoor pool - early check in - great staff - free coffee and tea

the pool and spa was clean and at a comfortable temperature

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

always nice to get a hot breakfast

very friendly & helpful staff, pool was small, but great for our purposes.

there is laundry facilities for long stay and with children

the spa tub was nice, the large room was nice. the desk attendant was pleasant

the spa was covered with tiles

the spa bath and their waffles

only thing i liked was the fast wifi, and the vending machine in the hallway downstairs if i ever get thirsty

the wifi was spotty

was quiet and clean. room was a spa suite. clean and bright. enjoyed our stay.

spa room was amazing, the spa tub was very comfy and everything was in working order nice and clean

loved the spa bath the tv clean room comfy cozy bed and how they kindly gave us an extra hour to stay because

there is a restaurant onsite and vending machines and room service

spouse and i thought that breakfast could have had a hot element to it but we understood that because of the

excellent spa alas one has to

when i went to spa at around 6:30pm, it was closed already

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

facilities and kitchen were good

the gym closed early - i believe due to covid though.

the added bonuses were the free parking, free in-room wifi (which was good and strong, by the way), and the

location, food offered at breakfast, pool and gym.

the availability of ev chargers.

in the morning, walls were thin and i could hear everything from next door, staff charged me a pet fee for my

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

the wifi was ok and easy to connect

wifi was easy and fast to connect to

like maybe directions to pool and gym

the pool was great and you weren't overwhelmed by any chemical smells

wifi! wifi! wifi! slow and unstable omg

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

breakfast was more than expected parking was very reasonable and pool a nice touch

very clean, well organized. very good breakfast.

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

pool was too small ( probably better suited for younger kids)

riviera spa whirlpool suite 310 had everything a princess could ever dream of

love the spa rooms

plenty of parking

fact that i need to go to reception in the morning for breakfast voucher

my kids couldn't eat anything

free wifi sucks

was no handicap parking close by and i didn't see any even at the back of the hotel; for a wheelchair user it

the gym had enough equipment and the swimming pool was large enough

time, we got a very spacious unit with a king bed and a sofa bed perfect for staying with my kids

like in the old days, you can even have room service

the hot whirlpool spa was 103 and the sauna was over 80 and sat on my towel while wringing out my bathing

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

gym not open at 6:00am

bathroom was roomy with a pretty good shower but the bars for support for a disabled person were useless around

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent

rooms spacious and spa was excellent flexible could bring your own food

super comfortable bed. spa bath was great!

laundry was not functional for a long time as i stayed a month

the pool is pretty small, but the gym was pretty nice

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

description said there was a spa and sauna but could not find it

my kids enjoyed the pool and work out room

sub level floor for pet friendly guests was sub level

change room and some of the indoor pool area could use an update,but nothing that took away from the experience

there was no kitchen, no mini fridge, the coffee maker was missing a piece so i couldn t make coffee

the gym and pool were nice and it s convenient for the subway especially as a solo female traveller

hold bar in shower-could be dangerous bathtub surface very slippery also dangerous cleaning staff did

the gym was also very nice

the facilities were old, some gym equipment not working, housekeeping not consistent

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

i liked the space and the shower/spa tub.

the cleanliness and laundry facilities.

it has swimming pool and we can swim there

the kitchen was beautiful

pool has always been too cold. it s a shame. i tried to go in three visits ago.... no way!!!

wifi speed was slow. tv channels are analog.

continental breakfast and parking was offered

the spa is always phenomenal

the rooms are beautifully designed and spacious

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

the spa area and the pool

enjoyed pool and spa facilities

spa available and some nice stores to check out as well

we had an early check in and late check out which was greatly appreciated.

wifi code expired at midnight of the day we arrived

eck in was 4pm, and i parked my car at 3:35pm) and was charged an early check in fee

location everything i wanted had some food in the thirty bar haddock and chips was amazing big portion and tasted

was fantastic although the staff did make us feel rushed and the idea was to relax away from my kids

to go thru lobby to get to gym/pool also there is no place to sit as you change in the gym

stayed there 2 times this summer with kids

the property had a gym and pool and all the basic facilities

stayed there 2 times this summer with kids

spa was good value and great service

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

amazing location pool and spa nice bar and nice restaurant room valet service good

great spa and amenities

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

room was very spacious with a lovely balcony, bathroom was incredibly large with a huge bathtub with a variety

we had to find out way throu the spa

a uniquely decorated, spacious room with a comfy king sized bed and an oversized chair and ottoman to relax

the spa is a lovely addition to the stay even without getting a treatment

also to have spa and gym only for women was a bit strange policy

the spa was phenomenal

the hotel itself and the room was amazing, and the spa offered incredible massages

didn't like that there was no spa services availableat the time

wish it had a hot tub. more spa availability

i enjoyed a prenatal massage in the spa as well and it was also excellent

spa like area of the pool and sauna joined to the exercise area and upper breakfast lounge

everything, the location, food, staff, pool, spa and sauna. basically, everything... was great.

downside was wifi was slow for streaming and guest laundry was closed for renovations, no other laundromats

staff couldn't be more helpful, larger room and late check out at no extra charge, the difference is this was

hotel with the great location and fantastic gym, swimming pool and rooftop view

the lack of room service / cleaning

was no room service

wifi was great

room was good size, clean, very comfortable and included a kitchenette

minor thing, but no room service - would have been nice to have the option to have food sent up from the reataurant

the spa is great

there wasn t availability in the spa unfortunately

breakfast should be improved

breakfast was great

breakfast way delicious, especially the sour dough pancakes

there was an electric fireplace and a large jacuzzi

two bedroom is great for families with older kids, or two couples

they provided dishwasher tabs but there was no laundry liquid/powder for the washing machine

just stay mindful if you have a pet, keep their food bowls up on a counter

a clean and comfort apartment for family with kids. near metro.

there is a bar across the building with loud music that kept me up until past midnight

the room service was among the best i've experienced, considering i stay in hotels 5-6 times a year

while they have the same warm front desk hospitality and big rooms with kitchenette, i miss the complimentary

wish they had a hotel bar or restaurant, or even changed up the breakfast (defrosted muffins) now and then

and the kids were hoping for a pool

spa in lobby also excellent for manicure and blowout

clean, spacious

sauna , gym and spa looks very old and uncomfortable

have been perfect if i could have booked a massage but spa under renovation and in room service was fully booked

from the warm welcome to the luxurious accommodations and pet-friendly perks, every detail was perfect

everything was perfect ! my wife had a facial in the spa here and loved it too !

room service, spa and restaurant were amazing

about what the different accommodations the hotel could provide( cafe, bar, dining room, spa, gym, etc

at the front desk was phenomenal julia from the spa was amazing the boys at the front door were

rooms were spacious and clean and the bed was very comfortable

and the room service was incredibly fast

gym is on the top floor of the building with a nice city view and next to it is a swimming pool

everyone was extremely nice and helpful, room was very clean pool was great for the kids

room service order came incorrectly but was fixed readily and we were compensated

room service prompt and fabulous

the pool and spa was a great way to relax after a busy day sightseeing

the pool was too small for exercising but very good for relaxing along with the spa next to it

towels all used in pool area

wifi was very dodgy.

the room was quite clean, the staff behaved wonderfully and the pool was very well maintained

i didn't get a chance to experience the spa or the lounge, but i hear they are both

the availability and luxe if the spa was a real treat!

view wasn't nice, the restaurant and spa are barely ever open, the construction near the hotel entrance was

spacious room with a small kitchenette and good size balcony

staff was excellent, they offer valet for a fee onsite restaurant and on site spa

the only thing there was no pool

we ordered room service, which they have in the late night hours

lobby lounge and bar was lively and welcoming

wish we were able to order room service for breakfast

great place, the bar have live music

see above comment. better parking breakfast availability pool/spa options

hot tub or spa would have been nice!

beautiful lobby, friendly staff, clean room. great room service as well!

you changed the room service menu, i preferred the previous one.

room, and the sauna that they had around the gym area was a plus

we also spent the day at the spa ad it was perfect

additionally, the pool and spa facilities were poorly maintained and poorly designed, making the experience

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

moreover, the service we received at the iridium spa and at louix louis was wonderful, i recommend the breakfast

on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the

breakfast although supposedly included, was limited to only one option and it was just ok

needs a laundry facility/service of some kind. room service came too early for me (late riser).

great location, amenities. fantastic breakfast.

was no breakfast

i liked the gym

supplement for the restaurant on the top floor (ridiculously overpriced) spa wasn't working rooms are ok but

also the spa associated with the sheraton is a total disaster

we made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys

they were able to honor our request of an adjoining room, which our kids loved

room service is great - delicious food and fast service

i loved the essential oils pods you could insert in your shower for a spa feel

room is great but the table and chair is located next to the mini bar and tv

breakfast great, room fantastic, services,

i wish there was more cooked eggs at breakfast. i don't like runny eggs.

not enough hot and savoury options for breakfast!

pool and spa area were open and airy , very inviting

the pool and spa area

offered an early check in

really cozy and classy atmosphere. super nice gym and pool

late check out was expensive

the location was amazing and the hotel was excellent nice staff and great pool and spa set up

the pool and spa and the location was key

i was looking forward to using the pool and spa but it was temporarily closed for upgrades and maintenance

our kids love the rooms and pool area, while we love the location and value

mentioned at time of booking it was our wedding anniversary and they put rose petals on our bed along with

information about spa pricing etc even though when booking a selling point is the spa

great service and responsiveness from staff, fabulous spa treatments

massage in the spa was great but overpriced in my opinion

around the pool were a really great feature, and the moroccan-inspired relaxation area in the spa struck a

customer service lovely clean hotel excellent facilities spa , pool and gym location downtown

the gym has everything you need

was no swimming pool and spa facilities

beautiful, modern rooms, great wifi, fantastic staff and a great included breakfast in the mornings

no room service after 11pm.

the designers should be commended due to the absolute comfort of the room, optional mini bar & snacks were an

we will be staying at 4/5 hotels when we're not traveling with the kids, from now

spa was too busy

the steam room, pool, and spa facilities were exceptional. staff is knowledgeable and attentive

there was a stylish restaurant and a spa available

she even arranged a bottle of champagne and a late check out for our anniversary

very clean above expectations from all levels of service room was very comfortable well laid out room service

the spa is to die for

didn't have much time to enjoy their spa and other services.

spa is good also

it was exactly what was needed walking distance to attractions, excellent spa accommodations, excellent decor

from their beautiful suites to spa amenities

the bed was very comfortable. and the spa tub was amazing.

the spa bath was fantastic

we enjoyed the view from the spa bath tub

noisy spa and the swimming pool was extremely noisy from children diving and screaming constantly

of hotel wasn t good guest and room services very bad and took time swimming pool and spa and gym very bad