all the space & the spa tub

breakfast, bed, view, pool, everything!

was clean and had a nice gym and pool

swimming pool and exercise room was great, easy wifi access and the full complimentary breakfast was awesome

wifi and broadband cable internet network

gym spa breakfast in sheraton

wifi connection was very fast

gnats flying inside the kitchen area was a complete nuisance

great staff, excellent in room dining and, most importantly for us, very pet friendly

room was bigger.m and fully cleaned. good wifi. washroom was also neat & clean.

spa bath was hard to use spa bath was very loud tv is pretty old can't watch any streaming apps on

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

pay extra money for wifi and parking

the marble floors were very nice. free wifi that didn't require password.

exceptional customer service at the front desk, bar and restaurant

riviera spa whirlpool suite 310 had everything a princess could ever dream of

love the spa rooms

breakfast was included

young kids sneaking through the back doors with friends, partying til am hours, zero security

restaurant for meals not available and no room service offered.

super comfortable bed. spa bath was great!

rooms spacious and spa was excellent flexible could bring your own food

my room pass didn't work when i went back to my room with my daughter from the swimming pool

easy parking too

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

was no handicap parking close by and i didn't see any even at the back of the hotel; for a wheelchair user it

location close to highways, free parking, beautiful lobby, great employees

ease of parking

pool area was very clean and well kept

clean and free parking and location

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

the hot whirlpool spa was 103 and the sauna was over 80 and sat on my towel while wringing out my bathing

it was fun to see about 15 girls joyfully using the pool while i watched momentarily with their mothers

just improved wifi service, much faster

we used the small gym, enjoyed free parking and the fact that the hot breakfast was included was a bonus

the breakfast was good and the room was great

breakfast was great with make your own waffles, eggs, bacon, potatoes, and all the other usual

wifi was not working

the pool very nice

quite stay. breakfast was fresh.

when i went to spa at around 6:30pm, it was closed already

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

excellent spa alas one has to

and that we couldn t hear all the hockey kids that were staying there

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

kitchinette is more of a full on kitchen

the breakfast bar was lovely, with different options every morning. the kids enjoyed the pool.

$100 pet fee for the night. wish i knew this before i booked and took a taxi there!

everything was way better than expected...bathroom, bed, kitchen area ..all good

i like the room that has kitchen. it s clean.

nightlight would be good (especially for kids) perhaps you had, i didn t think to ask.

i had free wifi connection and i enjoyed using the shower

lobby and bar a wonderful extra bonus

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

loved the spa bath the tv clean room comfy cozy bed and how they kindly gave us an extra hour to stay because

spa room was amazing, the spa tub was very comfy and everything was in working order nice and clean

was quiet and clean. room was a spa suite. clean and bright. enjoyed our stay.

also happy to have free breakfast and parking

room was nice, comfortable, minus the obnoxious kids party sat night, it was super quiet

hallways were dirty, kids playing in hallway

didn't partake in breakfast, but the service at the bar was impeccable, and the entertainment amenities were

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

wifi wasn t good for working

kids loved the pool it was clean and water was

spacious rooms and great spa suite.

i liked the spa suite we were in and also the cleanliness of the hotel.

loved the king spa room.

great twin beds. loved the pool & spa as well as the excellent breakfast.

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

the amenities such as wifi and parking were adequate

no pool

the wifi was not great either

close to sick kids hospital clean room

free open wifi

swimming pool is being remolded and gym facilities are not the most hygienic

was nice that the hotel has a nice little restaurant with bar next to the front desk for breakfast and dinner

the facilities were old, some gym equipment not working, housekeeping not consistent

i stayed 3 weeks at the hotel, on 3 separate occasions, i told 3 separate staffs that the gym treadmill had a

no room service. and real coffee /teacup not cardboard

spa was not working and we hear for two years

the room was so fresh, bright, trendy decor and very spa like

didn t get to use the pool but looked great

comfortable beds and cleanliness. free parking!

the breakfast choices were not good for kids. just need simple.

i chose this place, because it seemed quiet and relaxing, but what they call 'spa and indoor pool' is

bed made a little noise, and the spa wasn't operational

the spa bath wasn't work in are suite. shower in bathroom was dirty

liked that we got to use the pool and spa and didn't get rushed out

arrived and were told the room with a spa was unavailable due to water damage which was a lie

i chose a king suite with spa bath mainly because i prefer a walk-in shower and the room and bathroom were both

spa bath could have been bigger.

tell if i was hearing the neighbours in the room next door, or if they were people outside in the parking lot

wifi would not connect

easy parking

the pool and spa was clean and at a comfortable temperature

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

good breakfast choices included and it was available from 6 am,

there is laundry facilities for long stay and with children

never did get connected to the wifi, despite many efforts by staff

description said there was a spa and sauna but could not find it

pet friendly, clean, spacious room with balconey access to green space for pets to use.

was no bar fridge or microwave in the hotel room

the kids loved the swimming pool the outdoor and the indoor. and the staff were awesome.

second night with a room on the second floor without a pet this time was much better then the hotel room first

the spa bath and their waffles

the spa was covered with tiles

the spa tub was nice, the large room was nice. the desk attendant was pleasant

the parking was easy with several doors to get in or out

no lights in the parking lot.

the spa area and the pool

the spa is always phenomenal

the rooms are beautifully designed and spacious

enjoyed pool and spa facilities

the spa is fantastic as well as all the amenities

the spa was phenomenal

the hotel itself and the room was amazing, and the spa offered incredible massages

wish it had a hot tub. more spa availability

i enjoyed a prenatal massage in the spa as well and it was also excellent

didn't like that there was no spa services availableat the time

there wasn t availability in the spa unfortunately

the spa is great

hotel breakfast is a la carte, with moderate portions, a wide variety of choices, and delicious flavors

breakfast was great

breakfast way delicious, especially the sour dough pancakes

have been perfect if i could have booked a massage but spa under renovation and in room service was fully booked

sauna , gym and spa looks very old and uncomfortable

spa in lobby also excellent for manicure and blowout

clean, spacious

love this hotel when i come to visit my kids at uoft

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

amazing location pool and spa nice bar and nice restaurant room valet service good

spa was good value and great service

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

great spa and amenities

no answer on the room service line or the restaurant's actual phone number despite multiple tries

no collection for laundry. breakfast was just in the bar and over priced.

good gym

i think a breakfast, even continental, would’ve been nice. but no major concerns!

location was perfect for proximity to our kids apartment

room wasn t ready and i wasn t expecting an early check in but only to see if parking was available

continental breakfast and parking was offered

breakfast room was too small

coin operated laundry with clean washers and dryers, an indoor pool and gym

we love its kitchen which has cooking essentials.beautiful interior and very clean area.

spa prices could be better. the one inside the hotel charges too much.

the spa service they have at this hotel wasn t open as the lady wasn t working that day

great facility , nice pool and spa

we also used the spa exhale , which tried to scam us and felt weird

parking fees were never disclosed before we arrived and we were charged a spa fee - another hidden

contemplated staying an extra night to be spoiled by the comfy bed and plant based spa soap and bathroom

the pool and spa area was very small

hotel could change our room after one horrible night ( 2 adults and 2 kids in a king size

like the location and the free shuttle to and from the airport

the staff was very kind and the room service was everything we expected to be

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow

we use the basket ball court and pool that was an excellent unexpected bonus

its nice that they had a pool and gym in the building. as well as laundry machines.

the suite was roomy and spacious for all of us. kids really loved the breakfast variety!

power outages during stay 100 dollar unexpected fee for pet

to spa was locked

happy with the pool and spa which we used

they also had a spa in room

was dirty there was old bandages and hair floating on the spa also there was at least four signs to shower before

the spa area although small was well maintained regularly

to go thru lobby to get to gym/pool also there is no place to sit as you change in the gym

i loved the pool and gym - the breakfast was healthy and reasonably priced(not buffet) - the hot cocoa was a

stayed there 2 times this summer with kids

and room service staff good too

phone system, tried to reach out room service, so many options and i did not get anybody to answer me

spa available and some nice stores to check out as well

good location , very clean, courteous staff. did not use the pool.

good facilities including laundry services. surrounded by good restaurants and bars.

we also really appreciated the self-service laundry facilities, which were very convenient during our

the staff was friendly & accomodated an early check in

the location, pool, spa and staff

room was comfortable and bar was great

wifi was not included

kids eating pizza by the pool and adults drinking from glass containers too

of hotel, staff are professional and welcoming, location was great, regular airport shuttle service, food was

everything, the location, food, staff, pool, spa and sauna. basically, everything... was great.

spa like area of the pool and sauna joined to the exercise area and upper breakfast lounge

we booked a king kitchenette and it was very spacious, close to shops for food, we did a lot of cooking in the

these things happen but we weren’t offered anything to improve our experience such as a late check out so she

gym .. there were treadmills that needed servicing

i liked the space and the shower/spa tub.

the cleanliness and laundry facilities.

pool had a scum line around the surface where kids had written in it with

wonderful indoor pool and a gym room about the side of 2 rooms

7am shuttle was a bit behind schedule

truffles delivered - complimentary bar staff and restaurant amazing and valet parking is great as well

restaurant was good and check-in and dining staff were so friendly and patient with my kids

spa is superb

there is also a spa on site as well if you need to unwind and relax

location airport shuttle spa swimming pool

spa open at 10 should be earlier.

were additional pet fees not stated on booking