the pool was perfect and we really enjoyed the rooftop area

weak wifi, noisy on weekend

the wifi is not

wifi was not working in my room

the hotel hafa bar and drinks were the best we ve ever had

what really stood out was the stunning rooftop pool with incredible views of the town and ocean a perfect

not expect to share a balcony and the kitchen with other residents but it was fine in the end, very friendly

amenities: the rooftop pool is the highlight of the property perfect temperature and never felt crowded

location, pool, concept, music instruments.

stairs to pool could be tricky for some

i enjoyed relaxing by the pool, utilizing the outdoor gym, and the coworking space

the pool was very nice

the hotel is located next to a karaoke bar and the noise made it impossible to sleep

the pool is small as to be expected and was wonderful to cool off in

the 3 kids were in tight quarters, but nonetheless loved the hotel

the pool was cold which is ok but the spa was not working and was told that theres no hot water

parking within the compound was a definite bonus

the wifi only works at the reception. the suite was rather bare bones. not even a night lamp.

wifi was not the greatest at times

the pool could have been warmer

there was no wifi connection and staff could care less as they have local service

this guy robertino is incompetent for a bar job

biggest downfall and really only one is internet wifi is non-existant or at the bar really bad

and wifi is sporatic, but i began to read again

terrible wifi, stove didn't work, no hot water

the pool was big although we never went in it, still a little cool

the pool is fantastic - relaxing and clean with places for everyone and shady/sunny places to lay out

the hotel offers a small restaurant and bar right on the beach making it very convenient if you don't want to

lots of kids and families by the pool/at breakfast each day

the only thing i would say could be better is breakfast

very clean and spa like feeling

wifi was intermittent which was fine for me but not if you re needing a reliable connection

the breakfast the hotel provides is delicious and their kitchen also offers some delicious afternoon snacks

it was also really nice to have breakfast by the pool to start the day

the fact the restaurant/ bar closes at 2pm every day is a nuisance

the pool was great the garden on the back the facility to rent a golf car

great little kitchen to make breakfast

they have golf carts available for rent, which i would recommend for exploring the town for the day

the pool was too warm

wasn't accommodating, like for parking for our cart

room was super clean and spacious

the bubble function was broken in the spa bath

the infinity pool was lovely

we spent most of our time at the pool - we loved it

the kitchen would have been better equipped with wine glasses, a kettle, microwave etc.

the staff were also incredibly helpful to navigate transportation, spa services, and assist with dining

the spot is very calm and overlooks the bay from any spot you choose (in your villa, at the pool, during

the pool temperature was a little too cold

no kids which is a big plus

the pool was relaxing and they have beer and wine at the bar (next to the pool and kitchen) that you can order

have canned drinks for purchase at the front desk in mini fridge for pool guests

there was no ac and wifi was very limited to reception or standing at the

the pool is perfect sized and salt water

the pool was also a perfect bonus

also the pool was in the shade the whole time but i just happened to visit when it wasn t the warmest time

the pool closed at 6:30, which was kind of a bummer for the kids.

the pool bar staff were so friendly and attentive

we enjoyed many hours strolling the beach, swimming in the beautiful infinity pool and taking in the beautiful

brand new, with beautiful rooms and epic pool

location with a great pool overlooking a crowd-free beach

pool is fantastic

selva does not serve breakfast, which was fine with us

easy check in, great breakfast, amazing staff, great location

the instructions given to us on booking said breakfast was in a palapa above the parking area, but it was

comfortable beds, mosquito netting, great hot shower, kitchenette, purified drinking water in room, very nice

beautiful premises with very nice views and a beautiful pool

we were there, there was no food service or bar at the hotel at all, all the food and drinks we had to either

the only issue is that there is no bar or kitchen so u are not able to eat at the property

there are two pools in the property one in between the villas and the other one up the hill like infinity pool

would have been nice to have bar service at the beach but aside from that everything was beautiful

i loved everything about my stay, the warm pool was so nice

the pool and hot tub were a great bonus after a day at the beach

it also had a swimming pool on the ground floor but wouldn't get the sun much

lay out, tub on top pool down below nice seating areas

what a nice stay we had, quiet, clean, confortable, the pool a plus! we recommend it 100%.

clean room, great rooftop pool, relaxing environment

great rooftop pool and the staff were the best

is a school next door so if you are looking to sleep in you ll have the sound of kids playing in the morning

we also used the pool area and it was small but perfect

rooftop pool and bar were fantastic

cup of life breakfast that was included was awesome! staff very nice & make u feel welcome.

moved here from our original hotel because we needed good wifi for working - the staff was fabulous, the detail

absolutely no wifi for the 48 hours we were there

wifi strength could use a boost

breakfast was delicious

atmosphere was spa like.

a delightful spot, the staff are extraordinary, breakfast is delicious and the sparkling pool is most refreshing

home cooked mexican breakfast was delicious

it would have been nice to have a bar fridge in the room

the rooms were nice and clean, the pool was well maintained and warm

the kitchen utensils were moldy and half (or completely) broken

well stocked kitchen and free water available

small room but had good ac, my own bathroom and easy access to the kitchen which was always

spacious room, comfortable bed, quiet, shared kitchen, location

kitchen area could use a few upgrades, and the hot water seemed to not work but only when i wanted

right next door is an absolutely amazing yoga studio (el star) with incredible spa services at a great price

the pool was clean and refreshing, surrounded by comfy loungers, and we received excellent service from

our room had a small kitchen and everything worked well and the utensils where like new

it was very clean and functional! plus the pool area was great

room pool and location.

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

beautiful pool and rooftop tubs, comfortable beds, and helpful reception staff

i wish the pool was open later it closed at 9:30 pm

pool, rooftop jacuzzi, room and decor, coffee shop close by, walking distance to everything in san

jacuzzi, room and decor, coffee shop close by, walking distance to everything in san pancho, parking for

they have a kitchenette with no trash there also no bulb in kitchen area it's dark

laundry service, tour company) it was beautifully designed for comfort and serenity with a garden pool and jet

the staff was great. the pool was nice. the location was great.

pool water uncomfortably warm

highlight was undoubtably the pool; warm, pristine and cleaned often

staff, comfortable beds, fast wifi, 10 minute walk to shops and restaurants and unique concept

the hotel is beautiful, with a beautiful pool, staff is very friendly and helpful

the pool area was cute and it was nice and clean.

the pool is small but is nice for the place, if i would know early that the hotel was so perfect i

was over the pool so everyone can see into it or even climb up into it

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

spa very good

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

nice spa facilities great buffet breakfast friendly staff

loud dj and pool party they had on sunday ( believe this was just for a private wedding group) that the codex

ordered once room service, some of the food was bad but we were not charged

it has two pools, small gym, spa and the best staff

great onsite restaurant and spa services- very reasonably priced too

the spa was pleasant with the sound of the ocean

the spa services were also very lovely

boutique hotel with a private beach and epic pool views

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

loved how it was good for kids

breakfast was satisfactory

pools and aquapark for small kids

beautiful spa with a cold dip and giant relaxation area

kids' club was awesome, as were the staff who worked there

hotel with kids was attached to and shared facilities with an adults-only sister hotel

just more attendance in kids area at the balinesa area.

eating a shrimp in the italian restaurant ( which she even spit out on her plate)and both my kids had upset

my 4-year-old son obviously had a blast at a pool

the family pool was perfect for our kids who are not very confident swimmers yet

the magic show was the best for having kids be engaged and watching every movement

gym may need an upgrade in treadmills but overall has good equipment and space for exercises

the family pool was perfect for our kids who are not very confident swimmers yet

food was great. staff helpful and happy. spa massage was very good!

the spa was nice for a relaxing massage

we also visited the spa and really enjoyed it

the services at the spa were ridiculously overpriced

the spa & hydro massage therapy was very pleasant and staff was exceptional

breakfast buffet, the bedroom size, the bed quality and the spa service

she booked us a cabana, a romantic diner for two and spa and massage

the spa was exceptional as well

wasn t actually adults only my room wasn t clean upon arrival food was terrible most of the time drinks

although the space was separate for secrets and dreams, you could still hear kids and run into them in common

the spa staff was not available on some afternoons because they were in training sessions

it s a 100 room resort to start off with so no issues finding chairs by the pool or beach

and some servers at the breakfast and dinner

we had a kitchen we couldn t use, they don t supply anything

the bed was very comfortable, big room and the pool and snack bar were perfect

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

is only two restaurants in hotel, which one of them open only for dinner so another one is a breakfast area,

but this hotel literally had the best staff, reception, bar, restaurant, pool the list is endless

did not think service at the main pool was on point

the pool the beach, the ambiance

hammocks, lounge chairs by the pool and beach, lounging areas

wifi poor

resting bed near the pool

pool nice and clean but to cold (understandable)

noisy kids at the pool.some rooms can be noisy.

the massage at the spa was dissapointing for the price

food and drinks at the restaurants and at the pool is extremely expensive

our amazing suite had an infinity edge plunge pool overlooking the cliffs and ocean, large outdoor shower, and

catered to kids and have a great kids club

breakfast buffet was too expensive

no hot water no wifi in our room

-: the spa is very very

breakfast in the restaurant was good every morning

room service food was terrible.

gertting wifif was a whole

lovely infinity pool with spectacular view of the pacific ocean

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

the pool was also lovely

music in bar way too loud early & all day

d like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality

gorgeous rooms; layout,pool

the pool was great

all three pools were beautiful but the tile at the water line, along with the pool depth placards, were in

had breakfast in the room on the terrace

breakfast was wonderful

renee at catina restaurant was an amazing waiter, all of our butlers were really great, the gym was good

especially the staff at the tree top bar - christian, ruben & fernando- were extremely nice, helpful and they

this is a super special place whether for families with little kids or couples seeking quiet and refuge

only issue we had was with our private plunge pool

the food, views, service, architecture, spa, gym

the only time this was a real issue was ordering room service

food at best is barely eatable, same things everything day at the buffets, nothing changes, breakfast, lunch

large complex with many pools and chairs so no fighting for a spot to relax!

by far breakfast was the best, omelettes and fruit...water views and good seating options

could use some more wifi zones

the kids liked the desserts

at least in 2402b spa was great beach guys were good

the spa is exceptional

setting, lovely facilities, great spa experience

breakfast through room service wasn't up to the standards the other restaurants were, our food was cold by the

he was particularly great with our kids

there is a gym and spa on the property

that there was no room service. and the coffee maker was dirty

kids were entertained

i preferred this hotel pool and beach set up over the riu palace next door

the kitchen was well equipped

the views were amazing, the spa was heavenly, and the beach was breathtaking

kids had fun

the service at the pool was spotty

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

needed more seating in the lobby area and maybe more seating at pool and beach area

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

gym under renovation buffet was boring, we feel like we ate the same every day

view was nice size of room was nice as well and staff that runs room service is very polite and

spa didn t reply to requests

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

nothing we didn't like but maybe a couple more restrooms around the pool.

3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love, the taco bar was

wifi was a little inconsistent, but overall very good.