the infinity pool was beautiful with great pool and bar service

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach

out of 4 restaurants, 3 restaurants accepted kids under 12

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach

piaf (adult only) was our favorite restaurant, and lucca was second with kids

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

the spa day. the employees in the spa.

- no internet, about 12 hours without internet - i requested the bottle of water from the frigo bar at 9am and

at the 7th bar there was an older gentleman who always questioned when we asked for drinks

wifi internet was very slow in the rooms

in the pools, management needs to buy more shades; the rooms are showing needs of renovation; wifi not the best

spa service was good

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

good for kids.

breakfast was good with a lot of variety. the location was perfect.

and loud rooms near the pool

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

cleanliness, room with private pool

pools are small, basically for kids or to stand there

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

the waiter with the hat on the pool was very nice and attentive

spa was great!

the spa and hydrotherapy was nice

and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much

the kids club is a great option for the children, they have a lot of fun

was small and had a poor layout, adult pool was full of kids, construction noise was constant, food was not good

this free menu and order one of the special and pay and i was told i couldn t this should be spa explain when

plus weight room and spa are convenient

food in the snack bar by the pool wasn't great.

the pool bar staff were awesome

the gym was not clean

check out, another guests spa bill was added to our room

+ beach + spa

clean, staff, ac the spa and overall the private beach!

the spa charged me for cancelled services

breakfast was the only meal that met our expectations

the hotel is right on the beach. love the bar service.

the music in the pool areas and some common areas was generally too loud for my taste.

location! breakfast was great. would go back, the beach was amazing!

there were outdoor pools and the most luxurious massages we'd ever had

nice little market on saturdays, other markets close by, we had a nice buffet breakfast included and it was

additionally, the beach and spa services were excellent

pay extra 800 dollars for my guest at check in, we could not use the credit of the hotel in the spa neither for

rooms were comfortable, entertainment was overall very good with shows geared for kids and adults

the pools and facilities in general are always very clean

- one is just a small area with a bar, one is a sports pool with games all the time, one is a kids pool which

pool, cafe, and access to the ocean were nice.

the pool and ocean were a hop, skip from the lobby

they charge for valet parking and don't tell you you can park on the road in front

the view from our room over to the sea was awesome and the pools were lovely

proximity to the pool and ocean

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

staff is great and attention to kids is pretty good

there is only one bar open for most of the day which is so far from everything

liked the most the bar at the pool, the pools, the variarty of restaurants (the breakfast is simply wonderful,

pool area had only a couple of toilets available

3) at almost very beginning of the stay i left my hat somewhere in the pool area for 10 min and it was gone

if you’re going with kids older than 5 years, they have a perfect kids club with marvelous staff (diana,

awesome pool, private beach, daily fun activities and kids club

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

arrived to a not so great room, facing the parking lot and a fence

no cushions or pool towels

pool, the aquatic life (birds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

needs tlc. pool was not clean

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard

spa didn t reply to requests

found the tiles around the pool very slippery

lots of chairs around the pool and easy beach access

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

in the pool on far right the concrete loungers were very uncomfortable

right on the ocean! lots of pool space and lots of dining room.

at breakfast wasn t great

wifi sucked

wifi didn't work, food below average, line up for reservations at a la carts, horrible check out

the food, pools , activities, breakfast

the views were amazing, the spa was heavenly, and the beach was breathtaking

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

amazing pool

kids had fun

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

there is a gym and spa on the property

kids were entertained

that there was no room service. and the coffee maker was dirty

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before

the kitchen was well equipped

at least in 2402b spa was great beach guys were good

the spa is exceptional

setting, lovely facilities, great spa experience

pool beach room was beautifully done food was really good and was not hard to check in easy and

some of which include a kitchen with washer and dryer, additionally they have a well equipped gym also very nice

that there was an adult only pool and a variety of pools

we came here 15 years ago for our honeymoon and enjoyed it so much that we wanted to bring our kids

breakfast was great

uncomfortable pool lounge chairs and variety and quality of the food was lacking.

could use some more wifi zones

we called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

the kitchen was a little basic, but generally met our needs

the pools are unkept my daughter cut her foot open on broken tile

evening entertainment and lobby bar was only place to get drinks after dinner

service around the pool was poor

food was good, breakfast the best

however, the coffee at breakfast was good

pool was not vibing. more music and they close bar way too early.

enjoyed the breakfast almost every day of our stay

great place to get away and relax. spa is awesome!!

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

pool and gym are fantastic

person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff

spa wasn t heated.

a lot options close by for food, but they do have room service (which we didn t try)

we had a suite with a little kitchenette and a huge balcony overlooking the pool

room service is well priced and the food was definitely above the standard of what i was expecting

the pool was quite small and full of jumping kids.

free parking and breakfast. close to the airport.

room a little small. double bed smaller than normal size. wifi too weak to be useable.

the breakfast, so good. the parking secured.

the breakfast is delicious, beds comfortable, and hotel concept very cool

the wifi was very slow and kept disconnecting

which was spacious, had a large comfortable super-king bed and great balcony with views over the golf course

the bar under the mesh cut right into my lower back so that i could not use them

nice pool, clean room, great room service

located near airport, clean facility, great wifi, comfortable beds

at the pool bar spoke very good english and made great drinks

) if you have the opportunity definitely book a massage and hand out in the spa

only negative review would be that the spa services were extremely overpriced for the quality of the services

the spa was wonderful, on- site dinning very good, we enjoyed las casitas beach front

the food was very good and the spa was awesome

spa was great, but i feel like given the price of the services, i expected some more amenities

morning while the main restaurant is only for non-premium guests which may have long queues kayak spa loved the

breakfast is mediocre absolutely no taste , weird options to eat for breakfast, chilaquiles were so

had a conflict because only one person from the bar pool was refusing to refill drinks in our yeti cups

not what our booking was made for and how could we possibly compare resort price options if the kids were not

the snack bar i witnessed a man using his hands to pick out lettuce for his hamburger

the pool is a great spot to hang out and meet other families and let kids play in the pool

wifi

we liked the breakfast

we enjoyed that there was both beach view and marina and spent a lot of time at the pools

resort itself is massive, with two pools one right by the beach with easy access and a snack bar open for

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

on the ocean, full kitchen, rooms opened up into a large suite, grounds were well kept

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

cans in kitchen need to have lids/tops on them

no room service no restaurante after 23.00 no place to buy water after 23.00 no servibar

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

love the pools, spa breakfast at el palmer’s every morning and how the workers constantly working to keep

having the spa on the patio was absolutely awesome!

the cost of the spa treatment. the steam room in the spa didn’t work.

spa treatments were excellent

one of the highlights of staying at hotel ysuri is the poolside experience

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a

d like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality

music in bar way too loud early & all day

gorgeous rooms; layout,pool

room was nice, staff had good customer service, the view was fantastic and the spa services were excellent

and we weren t refunded anything for that night they were trying to charge extra fees for room service when

conditioning not working building is old and the facility is not clean, the parking lot had so much trash

the kids pool was the highlight for him (5yrs old) the room was comfortable, the food was pretty good

there is room service for a small extra charge

the spa is amazing .

the spa next to the bar was gross halfway through the day and into the night because people never got

the spa facility is really nice

we used the spa and it was fantastic, other than that i do not recommend staying here

and couldn t be fixed during my stay so i couldn t call front office, room service or the spa for example

saul at the bar pool went over above and beyond for my daughter and myself

we were looking for a relaxing time with no kids just us two but the restrictions on the adult side felt like

breakfast was probably the best meal of the day

they didn't cause problems, but there are already people jockeying for spots close to the pool and then you

room service food is not good (restaurants are

spa services were a little too expensive

the large pool, the beautiful gardens, the spa with the waterfall.

too expensive spa and laundry services

fact that you have to make a reservation for a buffet makes no sense, the spa wasn t available, the beach

didn t like that they market that they have an entire spa on site (geared around couples) but then only had

spa was horriible experience and wont use again

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands

if you have kids you can t eat at all of the restaurants

maybe breakfast?

the spa was completely closed when i arrived and i didn't see that posted on the website

multiple pools. kids park/camp.

the food was typical buffet style - better for large families and kids than for tasty variety

wifi was sporadic and often not available in the rooms.

the food was typical buffet style - better for large families and kids than for tasty variety

the “rules” they have for the pool and kid area are so stupid they sell floaties but the kids can’t wear

pool area was nice, bed was comfortable.

the trampoline was closed, the mini golf is next to a parking lot (and somewhat forgotten, needs maintenance)

they quickly remembered our names and our kids names and made sure we are comfortable

breakfast was great.

massage therapist, at bay breeze spa , samantha, was absolutely amazing 10/10

loved the spa massages

spa was good but could have had a bit of music while getting the messages

not observe the same poor customer treatment in other areas of villa del palmar beach resort & spa pv

property, exquisite landscaping, wonderful layout, separate quiet adult pool/spa area, beautiful views

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

and adult section, plenty of space

the spa became a kiddy pool and was the same color as milk

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

breakfast good

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

spa was closed all week

the spa is also nice

the breakfast buffet had everything that you could possibly want for breakfast

maybe a little more activities for 8-9 year old kids.

restaurant or bar could have been good but it is so close to the mall and local restaurants this was not a big

never connected to condo wifi.

kitchen could have had more items.

wifi was poor

although you can swim, it is not great for kids because there is a drop off and waves break close to the shore

the spa staff was not available on some afternoons because they were in training sessions

placed in a until that was bigger but look out to a roof of the building next door*** 2) the free wifi didn

the adult pool was the best part

room service, the min bar only has two cans of beer, two cans of water and two cokes

it s a 100 room resort to start off with so no issues finding chairs by the pool or beach

breakfast was best of the meal offerings

screaming kids by morning and screaming drunk youth by the afternoons

we would have liked to have our breakfast on our balcony and by the pool but were told we couldn't bring food

the wifi doesn t work at the room and it only works at the lobby

wifi works well in the public areas but not so good in the rooms.

the spa is great

it was a spacious glass enclosed area with comfortable seating, wifi, a cool temperature and garden on three

staff, good options for breakfast, lunch and dinner

too many unmonitored children, pool unkept and full, food options were good but ruined by kids

a negative experience lived at the breakfast room on our last day, one of the waiters at the breakfast time

spa services were excellent

stay at the sunset plaza beach resort and spa was absolutely wonderful

and the spa ud83dudc9eud83dudc9eud83dudc9e we would come back

good gym and spa too

location was okay (not paved so being driven in/out was uncomfortable); spa was excellent

the wifi was good if you sat by the pool, intermittent in the

paradise..friendly staff. let me use pool while plane was delayed

downside of our outdoor kitchen/diner was the biting flying critters

the wifi doesn't connect. bad connection

wifi spotty bed hard, ask for foamy bed was more comfy

spa was very small. food was terrible. construction next door.

musty rooms bed was hard no working telephone to call room service or front desk

a lot of kids

that being said, we found much of the food very underwhelming, especially room service, and we had some very

off, this beachfront resort with an infinity pool is amazing

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

pools and aquapark for small kids

the staff was great, from the front desk to the house/room keepers, the shuttle staff and the kitchen service

very nice room - very nice attention in front desk, restaurant, reception bar and tepanyaki - food was

pillows horrible spa so

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

spa also excellent

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

the spa was very overpriced

used the spa and it was great

beautiful room beautiful beach spa was spectacular pools were beautiful

i did a massage at the spa and it was awesome

the spa was very nice

spa was a bit pricey, as well as the laundry services

many kids were grabbing food with bare hands instead of using utensils-needless to say we didn t eat

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms

breakfast is good staff fantastic

much families and lot of noise (luckily the had pool for adults)

guests in the hotel not educated and way too many kids in the area. loud and uncomfortable.

excellent pools and pool animation

the breakfast was great and they have a resident falcon which was really special

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay

pool service was excellent. service personal in the restaurant were super friendly and helpful.

room was spacious; gym was amazing; breakfast buffet had so many options

the spa maiave was awesome and well worth the money spent on the services provide such as the couples

spa staff of elizabeth and betty were wonderful as well

the pool was warm and the spa is great

friendly staff, confortable beds, best hotel gym, clean and large pool also liked the pool towels overall great

the pool area had plenty of chairs