com and paid for a superior king room with spa bath and fireplace but when we arrived we were given a regular

had a king suite with a spa bath

suite and the jacuzzi tub and fireplace made it extra special

there is no room service but there is a starbucks in the lobby that serves full breakfasts and the usual snacks

room was huge, beds comfortable, wifi excellent, staff friendly

the laundry facility is an added bonus

very clean and warm pool...breakfast offerings were beyond expectations.

sound proof needs improvement. we heard kids running around in the next room .

didn't have breakfast

when i booked online, the description of the room indicated a kitchenette but this was not the case

booked the room with the spa bath and the bath was super super small, there is not way to fit two people in that

been cleaned no towels had to return twice to front desk to get proper towels, no garbage bags or laundry bags

good thing, one of the staff cooked for us and we waited (long) even after the kitchen closed

parking was free

breakfast was typical continental breakfast

pool towels being stocked! nothing else

nice gym

they have a few pool toys (noodles, balls) for the kids to play with

wifi never worked for us (we had 4 different devices to test it with) despite promises to give us a

no pool, gym or in-dining because of covid provincial closures but i understand.

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

pool & spa were great

the bed was very comfortable and the bedding was spa like

the pool and gym were great and front desk staff were nice. the hotel is older but clean.

all the bowling , table tennis , mini golf are paid

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have

the spa was closed at 4:00 on saturday and on sunday

the spa treatments were also good and the staff made our anniversary even more special by putting us in

we stayed fir the spa and lunch

wifi was spotty but there has been an issue since folks work from home

advertised on site, gym included and spa also the breakfast was supposed to be included

because of covid there were no spa pool

the advertised spa was out of order and the sign was not new

no spa available

travelled on business and having a wifi or internet connection is paramount as my day does not end at check-in

pool and spa were under construction- was not able to use

had laundry facilities on site

pool should be warmer both in the area and water

location, easy access. lots of parking.

the pool was amazing, the bed was so comfortable and the room was beautiful

was ample parking and we felt very safe

location for us, bed was comfortable, pillows were terrible. great wifi.

location to stratford. easy parking.

clean room, good wifi, quiet

parking was convenient

was having sex in the spa pool when we came in to swim with two little kids

we wanted to stay in and order room service they had nothing

were placed in a joint room that had with 3-4 kids in the other room (along with their parents)

i would not have stayed here if i knew they didn't have the kitchen open

to have a pet stay was not clearly laid out

the pool and spa area were fantastic.

kids loved the pool

gym is very small and treadmill not working for the 10 days of my stay

and clean, however missed the breakfast but the free coffee and water worked well

location breakfast bed comfort, room cleanliness, pool, gym, nearby stores and dinning is great

the wifi didn't work sometimes but worked most of the time.

the breakfast was great kids love making there own breakfast

parking dogs in the night,towels were clean,the radio or alarm kept making some noise

kids running in the hall all hours of the night

staff, very clean, comfortable bed, close to everything and breakfast was very

it took almost a hour to fill the spa tub as well as the shower not enough pressure

loved having our own kitchen facilities. makes life so much easier.

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

breakfast and room size

great breakfast

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just

rented a king room with a spa bath, which costs more than a regular room

in room with king bed and spa tub

short walk to downtown, free parking

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business

breakfast was suppose to be included but you had to decide the night before what you wanted from

like the location and the breakfast was delicious

i also didn t like having to order what we wanted for breakfast the night before - you don t know what you

loved the big bath tub (hot tub) and the fireplace in our room

the breakfast was delicious

spa attached but didn't have time to enjoy any treatments, maybe next time

a pool

breakfast food selection was very good including decaf tea

great location, staff very friendly, great breakfast in the morning.

the hospitality during breakfast is pleasant and the breakfast space was beyond our expectations