rented a king room with a spa bath, which costs more than a regular room

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just

in room with king bed and spa tub

good wifi, easy to park

tidy easy to find lots of parking and i liked it they gave me a ground floor room as i was able to load my car

the breakfast was delicious

breakfast was suppose to be included but you had to decide the night before what you wanted from

breakfast quite poor with overcooked bacon,

like the location and the breakfast was delicious

i loved the complimentary breakfast, and the staff was friendly and accommodating

spa attached but didn't have time to enjoy any treatments, maybe next time

later breakfast time, 11am?

a swimming pool?

the breakfast was great..especially those cinnamon buns.

no pool or hot tub

breakfast need some sausage or bacon , other than that good selection.

there was not enough space to falicitate guests other than the breakfast area

wifi worst quality that i had used.

view from our room looked an industrial parking lot

breakfast fare was good and the availability of snacks etc. also. staff was very good.

spa tub in room which was nice but when done a malfunction caused it to come back on every ten

location and really good amenities including pool and spa tub

breakfast was awesome

not enough handicap parking

the parking

to have a full kitchen was amazing we forgot our breakfast items :( at home to make breakfast but loved the

the kitchen is very functional, our dining table in the living room area went up and down with a hand

full kitchen

great king bed and king pillows, fully equipped kitchen with top quality appliances, big screen tv, western

the location, the check in, proximity to the parking garage, full kitchen with necessities

booked the room with the spa bath and the bath was super super small, there is not way to fit two people in that

location and good size room. breakfast was very good

parking and wifi added convenience

rooms were very clean, location was great. breakfast nice. staff very professional and helpful.

great for kids, not as much fun for adults

wait staff and kitchen staff were very attentive to special dietary needs

great gym

excellent facilities. lots of variety in breakfast choices. very clean and spacious eating area

lady that worked in the breakfast room was really nice and friendly

i would like to appreciate camille from the kitchen staff, she made a special effort and baked a croissant for

com and paid for a superior king room with spa bath and fireplace but when we arrived we were given a regular

had a king suite with a spa bath

location. easy parking. a bit expensive for pets but workable

we always book the room with whirlpool tub and fireplace and find it a nice romantic

moving in with weary muscles and being able to soak in the jacuzzi tub with a fire on in the fireplace was a

it's well located in the centre of kitchener/waterloo

nice pool/spa/gym

wifi did not work

bigger kitchen area with bigger fridge breakfast should be included

also the connectivity bar didn t allow our tv to display our computer

pool & spa were great

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

the bed was very comfortable and the bedding was spa like

alley - which was broken, the arcade, which also had many broken games, as well as the mini-golf

i like that thr hotel has a nice pool and also a good buffet breakfast and bar for at night

we put our lunch food for the next day in the bar fridge and it all froze overnight (sandwiches, milk and grapes

easy parking

water slide was the highlight for the kids

should have hand sanitizer in breakfast bar as everyone shares the same serving spoon

also the waterslide was a huge hit with the kids

the kitchen had a stove and we cooked some tacos

we had some issues like wifi not connecting which he quickly helped by resetting the router for us

didn't like that we did not have an adjoining room with our kids, and the fact that our room was right off the

ultra modern room. very clean, great staff and facilities. even free to use the laundry.

would prefer an extra-firm pillow option waffle maker was out-of-order gym and other amenities were kind of hard

because of covid there were no spa pool

advertised on site, gym included and spa also the breakfast was supposed to be included

no spa available

the advertised spa was out of order and the sign was not new

no info in the room posted about the wifi

pool and spa were under construction- was not able to use

the wifi went down and stayed down for the majority of our stay

free wifi, friendly staff starbucks

no free wifi

were pet friendly, so very kind to our dog

check-in/out, friendly staff, functionally laid-out room, lots of parking, nice continental breakfast, affordable

unfortunately no laundry

hockey tournament. kids running the halls

the room was clean and comfortable. the breakfast was very good.

comfort washroom was in room breakfast was wonderful i hope to come again to your location loved the stay it

it took almost a hour to fill the spa tub as well as the shower not enough pressure

could have more breakfast options disappointed no oven and the stove top had only two burners

pool and pool area wasn't very clean.

we didn t realize when we booked that the pool was closed, wish we could have used it.

location,access ability, pet friendly

was having sex in the spa pool when we came in to swim with two little kids

not like the kids running and yelling through the hotel like a play ground from the hockey team

was having sex in the spa pool when we came in to swim with two little kids

in-room, i scanned the qr code for dining options and saw mac and cheese listed for kids

they seemed caught off guard i was trying to order food, telling me the kitchen was too busy to answer and they

the pool and spa area were fantastic.

bathroom really small, and only one dryer in guest laundry

pool this morning had the cleaning not running and made a swim difficult

staff v friendly. hotel good value for money. easy access to self parking.

bathroom in the room and the dirty guest laundry