spa attached but didn't have time to enjoy any treatments, maybe next time

a pool would ve been a bonus

later breakfast time, 11am?

the location of the hotel was very convenient and the lit up parking lot and hotel locked doors at night felt

parking lot was partially gravel so a little rough and main entrance driveway is between a gas

cannot think of anything but the parking is quite tight in both areas at the back !

loved the big bath tub (hot tub) and the fireplace in our room

breakfast was beyond compare for one

i also didn t like having to order what we wanted for breakfast the night before - you don t know what you

breakfast quite poor with overcooked bacon,

rented a king room with a spa bath, which costs more than a regular room

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just

in room with king bed and spa tub

open wifi - so best to use another for your banking

not mind to pay extra for a late check out but wish they didn't knock on my door while i was asleep to pay right

breakfast need some sausage or bacon , other than that good selection.

there was not enough space to falicitate guests other than the breakfast area

wifi worst quality that i had used.

view from our room looked an industrial parking lot

breakfast fare was good and the availability of snacks etc. also. staff was very good.

spa tub in room which was nice but when done a malfunction caused it to come back on every ten

location and really good amenities including pool and spa tub

breakfast was awesome

not enough handicap parking

the parking

to have a full kitchen was amazing we forgot our breakfast items :( at home to make breakfast but loved the

the kitchen is very functional, our dining table in the living room area went up and down with a hand

full kitchen

great king bed and king pillows, fully equipped kitchen with top quality appliances, big screen tv, western

the location, the check in, proximity to the parking garage, full kitchen with necessities

booked the room with the spa bath and the bath was super super small, there is not way to fit two people in that

location and good size room. breakfast was very good

parking and wifi added convenience

rooms were very clean, location was great. breakfast nice. staff very professional and helpful.

great for kids, not as much fun for adults

wait staff and kitchen staff were very attentive to special dietary needs

great gym

excellent facilities. lots of variety in breakfast choices. very clean and spacious eating area

lady that worked in the breakfast room was really nice and friendly

i would like to appreciate camille from the kitchen staff, she made a special effort and baked a croissant for

com and paid for a superior king room with spa bath and fireplace but when we arrived we were given a regular

had a king suite with a spa bath

location. easy parking. a bit expensive for pets but workable

we always book the room with whirlpool tub and fireplace and find it a nice romantic

moving in with weary muscles and being able to soak in the jacuzzi tub with a fire on in the fireplace was a

the complementary breakfast buffet was good with lots of options

stay was so accommodating and that really helps me out with 3 kids, a baby and being disabled

staff, good location, sufficient parking spot

the breakfast was filled with variety

well renovated, comfy beds and has a laundry that we can use for 2

normal convince stores in walking distance from hotel, pool wasn't open or gym due to covid

nice room with kitchen

one of the waiter was not friendly for kids

in our bathroom was broken, and wifi was terrible

were stunned at the $60 pet fee

we had requested early check in and they were happy to accommodate

they have a few pool toys (noodles, balls) for the kids to play with

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

location, hard to reach reception, no room service

all hotels in kitchener-waterloo are slightly over-priced due to market conditions

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

the bed was very comfortable and the bedding was spa like

pool & spa were great

the pool and gym were great and front desk staff were nice. the hotel is older but clean.

breakfast staff were a bit slow to take my order and i had to go up to the bar and place my order

because of covid there were no spa pool

advertised on site, gym included and spa also the breakfast was supposed to be included

no spa available

the advertised spa was out of order and the sign was not new

no info in the room posted about the wifi

pool and spa were under construction- was not able to use

the wifi went down and stayed down for the majority of our stay

free wifi, friendly staff starbucks

no free wifi

were pet friendly, so very kind to our dog

it took almost a hour to fill the spa tub as well as the shower not enough pressure

the pool was open if you signed up for a time

location,access ability, pet friendly

could do with a 30 minute extension on the breakfast time

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

i was kept up most of night with kids running in hall, knocking on doors, yelling

nice staff and importantly to me, pet friendly

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

the breakfast was great kids love making there own breakfast

was having sex in the spa pool when we came in to swim with two little kids

not like the kids running and yelling through the hotel like a play ground from the hockey team

was having sex in the spa pool when we came in to swim with two little kids

in-room, i scanned the qr code for dining options and saw mac and cheese listed for kids

they seemed caught off guard i was trying to order food, telling me the kitchen was too busy to answer and they

the pool and spa area were fantastic.

bathroom really small, and only one dryer in guest laundry

pool this morning had the cleaning not running and made a swim difficult

staff v friendly. hotel good value for money. easy access to self parking.

bathroom in the room and the dirty guest laundry