the kids were upset that the pool was taken out

room service wasn t bad but they could have done it way better

right there and then that this hotel customer service was non existent but for the sake of my kids we stayed

room, i got a second room that again had not been cleaned, it was even worse, and there were rose petals on the

the room service food was delicious (steakhouse burger and asian chili wings)

and we wish the spa was available

to reach the front desk or valet would have been very helpful, as well as information on the spa and restaurant

the bar - was poorly staffed

my view was excellent and the free wifi was sufficient for my vpn

wifi was okay, but could have been better

the whirlpool spa wasn't working

everything was great until the manager start to made my kids sad

i enjoyed the late check out

the adjusting bed firmness was a nice touch. the kids enjoyed the pool.

were a lot kids there

lots of amazing attractions and great for kids

great breakfast and room service

when we called the front desk or room service from our room, no one ever picked up.

the load kids in the room next to us....even though the hotel wasn't very busy.

lots of amazing attractions and great for kids

that they don't serve breakfast

the front desk staff and breakfast area staff were very kind

i had a safe in my room, refrigerator, room service

i enjoyed the view from my window, the pool, and the gym

super comfortable bed and extra large tv. bar with happy hoir

spa bathtub was a normal tub with jets which were broken and seemed outdated did not match

no free wifi. due to floor renovations, the coin-op laundry was unavailable.

very good tv in room. beds are comfortable, wifi speed is good with hilton honors.

pool is not heated.

free shuttle provided at request

service in bar must improve!!

the place and was very pleased to find there was a laundry room

very good wifi, underground parking with 12$ for overnight, one of the better hotels i stayed in the us -

the gym was too small.

parking was confusing. bar closed way too early

receptionist put us on the pet friendly floor

great breakfast, friendly staff and great location

gym smelled like mold and mildew

kitchenette in our room was cool

everything else. especially breakfast and laundry room

hotel experiences i've had dipped more into the luxury side of things, with enhanced decor and spa features

great location, comfy beds and plenty of towels, nice staff and access to full gym.

no free coffee; there s a starbucks bar and it s not always staffed

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

need more directional signage to gym

unfortunately the spa services were not available on my night of stay.

with a garage for parking, next to a gas station, comfortable rooms, and a restaurant/bar/spa on premises

there is a spa attached to this hotel, the staff is wonderful, they remember me, it s a mom and pop shop and

bring kids crib only after second

we appreciated the free water and treats in the lobby - kids loved it

the pool and spa area are very nice

amenities are exceptional - the room and bathroom are spacious, the restaurant and bar are great, and the staff

and we tried to go to the marquee bar twice but it was so cold in there we didn't stay

the pool and spa area are very nice

outdoor pool is the best with kids

loved the staff, spa and lobby areas. our bed and accommodations were wonderful

spa

the spa treatment in this hotel is amazing! plenty of dinning options as well

staff at the spa was absolutely amazing.

in every way: from the club level to the spa to the housekeeping

great bar area with live music friday night

to my daughter, they were playing music loud to where she had hard time sleeping and there were kids down opposite

the bonus was coffee in the lobby and a good breakfast

the pool and the rooms

kids lived the indoor pool and that it was a lot of stores for them to get snacks from within

i had booked the spa king room suite, and when i arrived, i was basically asked if i would take a a queen double

leaking all over the carpet so anytime i walked past the window the carpet was wet and cold, the spa tub was

spa tub is wonderful i loved it

i was so disappointed because the only reason i booked the room was to have access to the spa tub

location spa tub option refrigerators microwave breakfast

kids rooms upstairs master bedroom downstairs living room kitchen 2 full baths i was in love

location was great. free parking. close to restaurants and convenient stores.

the wifi was down most of my stay.

entry to room, dark and debris ridden rug was disgustingly dirty with pet stains bathroom tub drain did not

don t even need to go to the gym in the rooms are big with nice kitchens

ud83dude20 - the gym did not have a thermostat

peloton in the gym.

because of covid, restaurant and gym was closed

the bar area and especially the bar tender were the best.

gym was a bit tired but useable

great location, welcoming staff, snack bar, breakfast

fast wifi

wifi is appalling, so slow

the wifi didn t work well at the top of the house which normally wouldn t be a problem but i didn

we especially loved the bar and outside areas

no room service before 7:30 am so no food for me

are not friendly and not thorough, the hallways to the rooms were dirty most of the time and the wifi gets cut

their restaurant and bar had an excellent happy hour - excellent food and good drinks

room service was not available all days of the week.

the restaurant was closed for 4 days without notice. we didn t get room service nor cleaning.

service is fantastic at lyle dc - jonny at the front desk offered a late check out at short notice as well

room service was easy and amenities include a well-equipped gym

large bill for wifi use and water which i've never had to pay for at other hotels unfortunately.

kitchenette only had an additional sink. no microwave or stove.

brilliant location, so many bars and restaurants etc

the salon & spa was top notch and will definitely be back

that the spa charge me full service price cancellation fee because i was thirteen minutes late

next door and they still brought it to our room, my son loved the pool, i didn't know there was a spa but i will

next time i have to check out the spa the reviews have compelled me to book a service and see what all the

this felt like a spa experience