the bar downstairs was also very good, best cocktails in town

food was quite good (quill and room service)

was far from excellent for this type of hotel: 1) one night we didn't have the evening turndown room service

location was excellent! room service was great (albeit expensive) staff were friendly

best service of any hotel i’ve ever stayed at. so many treats for my kids!

also unexpected pet fee

great breakfast buffet and liked that kids were free

great gym

that the gym access wasn t complimentary to hotel guests.

had to pay extra to use hotel gym

you have to book the spa far in advance because they don t keep staff onsite and available

we were not provided any information about the spa or sport facilities, there was not even a brochure in the

red light sauna at the spa was nice

our plans conflicted with the scheduled spa events

we called for room service a few times and the staff could not have been more pleasant

great location, nice big rooms, cheap price, good wifi connection.

the wifi wasn t working

poor wifi connection, low speed, and unstable status. and no washing machine in the room.

excellent for the convention center, the staff was very helpful but the guest computer and the wifi system were

wifi inconsistent. cable tv a bit cumbersome.

bonus points for the best room service i have ever had - when i am back in dc i wiwll be making it a point to

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

pet friendly, very clean, near a dog park, staff are always very nice

the friendly staff and accommodation of pets

reported on the first day that the reclining bike in the gym was not working properly and it was not fixed during

it would have been nice if there was a pool and spa services on the premises.

our request for privacy but still making sure we didn t go without restaurant workers and bar area also were

no room service menu

the bed was amazing!! everything is great about this hotel. excellent gym too!

was a starbucks coffee shop indoors, several bars and restaurants indoors, as well as a very fun bar that has

lacks a spa and a larger fitness center

be a 5 star hotel, i expected a spa and pool

gym is heavy in use in the mornings and staff sometimes seemed overwhelmed with the amount of

amenities were great, restaurant and bar was exceptional

everything about hotel was amazing - they graciously allowed us late check out given our evening flight and

no slippers provided in the room. the spa closed too early. no grocery stores in 2 blocks.

you don't even need to leave the hotel to get great views, dining, work out facilities, and a spa experience

staff and food were great-i did not get to use the gym nor the spa so i cannot comment

the spa and the services are a solid 10

the customer service at the spa was very rude and unprofessional

at front desk and consierge - at my request to make a reserve for me in the spa (there was a special date)

the only shortfall was the lack of free wifi in

no free wifi in the room.

kids were visiting washington dc for the first time and we booked for five nights; i wrote in

perfect location! great breakfast!

we did not take advantage of the gym, spa or other amenities

spa and workout facility was amazing

dessert was delish and the kids loved the room service their first.

dessert was delish and the kids loved the room service their first.

it's not really a place for rowdy kids though

spa king room was perfect

the spa suite was amazing the tube provides complete relaxation

comfortable room, the spa bathtub was big enough for two people

neighborhood. spa suite. local dining. everything.

liked the restaurant, huge room, easy to connect to wifi

netflix kept logging off the second day, i called the room service, a very nice man came and problem solved

stayed at the hotel with my family and kids during 4th of july weekend

no pool. but this was not essential for the whole group.

location - we felt comfortable walking in the area with the kids

all workers are trying to help airconditioned well everything near the hotel big rooms gym is excellent thank

room where spacious, bathroom had both tub and shower

and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted

delicious and nice variety. great room service.

told me it was an extra charge to use the equinox gym

is it posible that a hotel with that category and price range does not have free wifi, free gym and free coffee

wifi signal sometimes was not so fast but nothing major, food although excellent was a bit pricey

i liked that it had a kitchen

the gym was just what i needed

we had a king suite for two adults and two kids

the gym was also well equipped

it would have been great to have spa services available. i found the menu slightly limited.

the kids loved the giant gum ball machine

super elegant, the staff are fantastic, the beds are comfortable, the rooms are spacious, the gym is really good

of late night room service

if you have kids you better tell the hotel to not stock otherwise you will pay handsomely for drinks

pool and spa are dated and not that appealing

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

spa area needs an updating

is to blame for the miscommunication, however i specifically used the filter to find hotels with spa tub in room

they advertised having spa services but they didn t have any.

had a spa appointment nearby so that was convenient

only downside is the spa is not up to scratch for the fairmont brand

spa and pool area is not reflective of a 5-star hotel

drinks at the lobby bar are a little pricier than normal but the bartender was awesome

only thing i didn't like about the hotel is that although there is technically a pool, it is part of a gym (so

relaxing spa w/pedicure, manicure, et

expected more from the spa when having a full body scrub to be more assertive if client wishes to be scrubbed

excellent in every way: stuff, privacy, bed quality, quietness, spa experience

we didn't have time to experience the spa on property

of the spa is terrible

bought a spa bath room i didn't receive i informed the hotel they told me i had to upcharge 200 absolutely

the gym was a bit small and didn't like the exercise equipment

needs more bar seating

bar was closed due to covid, hotel sure to be 10 when it re

also the restaurant only serves until 10pm and also room service, so i oculdnt have dinner after arrival the

everything staff room service very clean

peloton in the gym.

as a business traveler my flight was late and when i got to the hotel there was no restaurant or room service

wifi sucked

is no room service, nor can you call down to the restaurant to order

need a pool and spa other than that it was all good.

clean, much space, good room service.

would like to have had toiletries (lotion, more than one small bar of soap)

excellent breakfast

highlight for the kids was to make their own waffles

relaxed atmosphere , the bar , the smiling staff, good food, music,

wifi is slow.

gym was fantastic

gym is very small, only one weight machine...

everything . conor the bar man was outstanding

the breakfast was excellent and the extras at night like free food and drinks were a great added bonus

the room was so good in size for the price, breakfast was delicious and the location was literally a 2 minute

i love having a full sized kitchen

staff were fantastic, breakfast excellent all you could wish for

besides, there is a kitchen with fridge, microwave, coffee maker, stove and many kitchen stuffs

wifi and tv a puzzle, not explained

breakfast spread, everything is clean and cozy

poor service (no room service for three consecutive days)

the wifi didn t work well at the top of the house which normally wouldn t be a problem but i didn

we especially loved the bar and outside areas