we enjoyed the warm pool.

there is no breakfast but the website has breakfast included

location was very easy to get to, with plenty of parking.

the room is very clean and the staff are very friendly. there are sufficient parking spaces.

great room and great continental breakfast buffet!

amazing breakfast and evening meal

updated, clean modern rooms indoor pool, gym, tuck shop for incidentals

the parking lot was full of broken glass.

breakfast is made to order, would prefer a buffer but still not bad swimming pool and gym

parking ticket to put in window

the pool and hot spa where great the lobby was nice hallways were well lit not much more to like

nice small pool and spa tub

pool was clean and well maintained

the easy checkin and availability of free wifi, its also clean with helpful staff

no problem finding parking

the spa tub was a great touch and had plenty of towels

the hotel was very clean and our kids loved the pool

the fact that it had a pool and gym and its location

easy parking

free breakfast is always my favourite when i go here they have a wide variety and the cooks are

more fans in the gym

lovely pool and dining areas

the suite was spacious. the bed was comfy. the breakfast was really good.

the suite had a full kitchen and provided a pod each day for the dishwasher as well as paper towels

whirlpool tub was best feature of the room, plus it had a mini kitchen with full size fridge.

the spa bath was fantastic

pool and spa was out of service

a heads up on how hot the water comes out in the spa would be helpful

and the spa bath in our room was amazing my boyfriend loved it

kids loud and banging into our door until after 1130pm

would have been great if the room had a spa tub

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna

spa and pool were wonderful, the jets in the spa were very powerful, very relaxing

i questioned them about the spa not working and they said it would be fixed, they told me the manager was on

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

friendly staff, comfy beds, good breakfast. they even provided a crib for my baby.

the pool was clean and lots of towels available

free parking space, very friendly welcoming staff, big room with comfortable beds and air conditioning

modern style rooms, clean and big pool

hotel location is very convenient, parking is free.

for a room with a spa whirlpool tub that didn't work

check in and check out, very accommodating when i requested a late check out, was everything i needed for a

swimming pool was closed.

was pleasant and pool facilities kept the kids busy

excellent breakfast; good parking; easy access to major routes.

the spa doesnt open on sundays which for a spa hotel doesn't make sense to me

every area from front desk to the spa to restarant and the staff is excellent

absolutely loved my stay at the glenerin inn and spa

the property is in a very quiet and idyllic location, near a green space with running/walking trails

spa onsite

loved the pool, breakfast, laundry, free ice, handy vending machines and super nice staff.

we got an early check in which was so appreciated.

the laundry dryer was out of service but, the staff made alternate arrangements to compensate

parking lot quality ,too many potholes

staff pool breakfast

lots of food and the kids ate for free

we enjoyed the complementary morning package and the pool time

was a large number of families with their kids that were playing in the atrium until well after 11pm

wifi was spotty, elevator had issues, bath towels were small

plenty of free parking

great slide for kids! open weekends, service faantasticud83eudd73

the staff was welcoming and super nice moreover the swimming pool was great

the only downsize i didn't like the fact that it is pet friendly

wifi wasn't very strong in north tower

gym should be accessible longer

have used dimmers in the fabulous spa like bathroom in the king suite, and a washroom access from the gym and

they have a beautiful spa onsite

disappointment was that the spa doesn't take appointments on mondays, and that's when we were there

the spa the staff the location comfortable beds view

that the spa wasn't functioning while i was there

wifi was not consistent.

the only dislike was that the wifi was not that great. but everything else was perfect :)

the hotel is old , kitchen working time , the food menu is no variety

in room dining would be great for family with kids

the gym and swimming pool are really small and comparable to

the spa tub was relaxing and in a nice separate area from the bathroom with a nice smelling candle, and

i booked a room with a spa bath, the water wasn't hot enough, the room was very humid, musty, smelled of dampness

kitchenette is really a bathroom vanity, the sheets amd comforter had stains, sitting area was a

room service

allowing pets and drug users

pool was nice as we had it all to ourselves

my pregnant wife and two kids were not able to take a shower before bed

excellent breakfast for very good value

room service staff, they knocked on the door of my room 3 times in half an hour, i told them i have

that is served in the morning was lacking in variety, and the staff replenishing and working the bar were very

i travelled with kids

breakfast was good and pool was good for the kids

free parking

i travelled with kids

sausage had lots of cartilage, ensure more parking spaces (our lot was full we almost couldnt

large room was very nice, the kitchenette and spa bath were a plus

i loved that there were so many kitchen supplies

pool was clean and spacious

layout of the room is perfect with small kitchen, small table, living room

wifi service was not good . which really disappointed me .

spa tub

spa was amazing.

the jets in the spa bath weren't all working properly.

the breakfast didnot saw we had to pay for egg and bacon it said it was free for breakfast

clean, pleasant, easy parking, shuttle.

spa was non-functional parking hard to get due to nearby event hall.

parking,pool,staff,gym was excellent

staff, pool

pool was closed

parking when we paid for parking for 10 days

salon/spa was closed for holidays

the staff were friendly and the added bonus of a restaurant and bar inside the hotel is a nice touch

there are plenty of restaurants and some shops around and the amenities (gym, pool) were nice

we had a big fridge, coffee maker, and microwave in the kitchen

no gym

slide was broke and spa pool pump didn't work.

pool was freezing, and the spa was cold

the spa bath is two small

swimming pool not very clean cold water slide not working and spa had no power

liked the bed and spa tub

is a really bad smell in the corridor and around the building ( parking etc) and it was not very clean

the entire hotel smells like urine there is a homesless man living in his broken down car in the parking lot

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

couldn't connect to wifi

wifi usually stopped working

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

good size room with spa tub.

the location was easy to get to and had parking

nice rooms , has pool and spa . 8km from airport

surrounding restaurants and spa on same grounds

we loved the pool and spa area, felt clean and well-maintained

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

staff decor restaurant pool and hot tub

had the wrong description of the room so we were expecting a castle suite only to get a regular spa room

more channels to watch on tv would have been good as well ,but i made use of free wifi and used my

parking check in

it was clean , quiet, good parking , close to major freeways .

the most annoyed me is the wifi, really bad

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

i told my server named silvie about it and she said she would let people in the kitchen know

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

the pool was closed but that was in avoidable as they are improving the hotel.

spa tub.

room had a spa tub but we couldn't get the jets to work

wall near the rooms at the top of the stairs early friday morning a young man was outside in the parking lot

parking was always available and the location is perfect for my commute to work.

the wifi

comfortable & very spacious room

surprising number of restaurants nearby or a short drive away; great parking with front and back areas with

breakfast is good

would have appreciated no scented laundry products used for sheets

there was an ice machine and gym by the reception

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

great spa room

no bar area and rooms not made up daily

small pool. not enough snacks to buy. poor wifi and they don t put enough towels in the room.

these kids were pushing others even on the pool stairs

bed not the best. no hot water in morning for shower and not much for our spa tub.

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

choose spa tub room

staff was great and bed was comfortable spa tub was nice too

like the thought that there was a spa tub in the room

loved the spa bath.

room service and friendliness of staff was really good

the complimentary breakfast and happy hour food is amazing

excellent location, beautiful and functional rooms with a full kitchen

the room with the kitchen, amazing

in pristine white, functional air conditioning, free high speed internet, a really beautiful pool/spa facility

staff were excellent, rooms lovely and clean, spa facilities great. parking great.

the spa and pool are very good for relaxation

pool, gym and spa area very nice

the room, personal, restaurant. pool and spa were excellent.