spa was amazing.

spa tub

the jets in the spa bath weren't all working properly.

noise from groups of church goers kids running up n down the room ally

staff, nice gym downstairs (though not air conditioned

spa was non-functional parking hard to get due to nearby event hall.

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

wifi too slow

friendly staff, clean. enjoyed the pool and hot tub.

the kids enjoyed the amenities, swimming pool and fitness room.

the location, cleanliness and staff from the reception to the breakfast and room. goos job!

breakfast included, free parking. clean and comfortable. just 5 mins away from highway 401.

i travelled with kids

convenient location and great breakfast

could finally sit down in the breakfast area and have somewhat of a real continental breakfast for the forst

large room was very nice, the kitchenette and spa bath were a plus

also, the pet fees were a little on the higher end

since we had a car we greatly appreciated the free parking, and the fact that we could bring breakfast meals

wifi registration: wasted 30 minutes with outsourced tech support to get a connection that should

helpful staff, location, breakfast, pool, great size of the room and kitchen included for preparing simple

staff was great and bed was comfortable spa tub was nice too

first room was fairly dirty and spa bath faucet was not working but we were given a new room which was very

like the thought that there was a spa tub in the room

choose spa tub room

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

wifi slow.

pool was very busy was not even able to go and enjoy

staff was fantastic...very good service in restaurant and bar area

beds, pools, jacuzzi water slide for the kids,

water slide was awesome! kids had a blast.

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

great spa room

good, well lit parking area

kids love the slide on the weekends

love the staff, the pool, the got tub, the breakfast so many options

room was clean and comfortable, the pool area was great for the kids and the water was warm!

theres free parking , a pool and a gym

kids enjoy a lot in the pool

pool was closed. hot tub was closed.

breakfast could be better

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

wifi and tv i didn t like the service ,,, it s very limited

very friendly staff, clean room and much better continental breakfast than in other hotels

wifi was not good

even gasoline was nearby and most important for the free parking provided by hotel

the bed was comfortable. having a bar and restaurant downstairs was nice.

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient

it also has airport shuttle

shuttle service to the airport

good hotel for overnight stay for airport travellers. good shuttle service.

we loved the pool and spa area, felt clean and well-maintained

nice rooms , has pool and spa . 8km from airport

surrounding restaurants and spa on same grounds

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

even their replacement pillows from their laundry had stains when handed to me

salon/spa was closed for holidays

the hotel has a nice pool that the kids liked

kids loved the warm cookies

bed was comfortable, staff were very friendly. wifi was very good.

bar staff very friendly and bar open until midnight was a huge plus for tired travelers ;) good

swimming pool not very clean cold water slide not working and spa had no power

liked the bed and spa tub

the spa bath is two small

slide was broke and spa pool pump didn't work.

pool was freezing, and the spa was cold

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

good size room with spa tub.

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

there is everything you need for a good holiday: we used the pool, laundry, bistro

wifi in the room sucked. pillows too small. toothpaste, shaving items nonexistent.

always use this hotel each time i visit canada to see my kids studying, i like that it s in close proximity

big rooms, nice location, good breakfast

room service food was not as good as when we ate at the hotel restaurant

47$ from airport bar and restaurant was closed . room service only my door didn t lock

large room spa pools great

wifi included in the price.

the noise of the train link and the party of kids next door at 1 am

lack of free wifi

it's right in terminal 3 and very close to the shuttle that connects to the up train that goes into the

large pool & spa facilities that are 24/7

price or at least mentioned before booking; there should have been a mini bar in the room, and wifi wasn't clear

he exuded a genuine pleasure in registering us and later arranged for a late check out when our flight was

the airport shuttle to the airport was great but i'd recommend getting a taxi to the hotel from the

it’s everything you need for an airport hotel when you’re travelling with kids

if furniture was moved so in the spa tv was centered and same in the bed room

spa tub was broken and tv was out of service for like 4-5 hours

there were pubes in the spa tub lol

spa tub was not working

the free breakfast is lacking

comfortable & very spacious room

facilities not high because no pool but we didn't plan on using

no charge for an early check in about 1 1/2 hours. no charge for overnight parking

the free shuttle was on time

were kids running around in the room above me which was annoying and a bit of variety could be added to

don't like that the pool and gym were closed down due to covid

say enough about this hotel from the staff to the free wifi everything with respect to our stay was perfect

it was perfect for the kids and i

about a noise complaint in the morning she said theres nothing they could do with groups of kids and there were

airport shuttle. large rooms, free wifi.

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

on website shown the spa tub was not combined in the bathroom was not to happy about that

i liked the spa tub. it was relaxing

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

clean room and hotel environment (as per the photos), with a small pool and gym

the spa and the swimming pool was relaxing! the bed was also really fun for us!

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

and spa were closed but listed on line as being available

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room

convenient location, pleasant lounge and lovely pool area.

location airport shuttle spa swimming pool

spa is superb

spa open at 10 should be earlier.

there is also a spa on site as well if you need to unwind and relax

on site bistro was great. kids eat free with your stay big pool

the gym was cold, there isn't a change room/ shower facilities.

pool had a scum line around the surface where kids had written in it with

wonderful indoor pool and a gym room about the side of 2 rooms

absolutely loved the room service

bed very comfy. bar tender was so sweet, professional and friendly as was the concierge

also, providing robes and slippers would make the experience of using the pool / spa much more comfortable as

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect

bed was very comfortable. spa was very good. well worth the price.

the lack of towels. no towels in room on 2nd day. no towels available in pool/spa area

loved that there was a pool / spa for customers to use, very much appreciated after a long day of travelling

the wifi was a little slow .

room was fairly quiet too and nice sports bar about 100yards away for a beer and some food

location and has restaurants and bar on site , front desk always are exquisite helpful

bonus is that you can use the pool and fitness center next door not even a 30 second walk

liked the ability to use the pool facility in the sister hotel next door, the easy to grab breakfast was a major

also issued with login into wifi - not a good

friendly restaurant / bar staff. excellent service throughout.

the noise with kids running down the hallway early in the morning.

would have liked a continental breakfast though

pool was great for the kids and there was a nice fitness center!

the property is in a very quiet and idyllic location, near a green space with running/walking trails

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

absolutely loved my stay at the glenerin inn and spa

every area from front desk to the spa to restarant and the staff is excellent

spa onsite

the location, pool, spa and staff

restaurant bar was amazing

was a large group of hockey parents and their kids at the hotel

the room. and the bed and linens didn t have breakfast. used shuttle and very grateful for it.

wifi was for members only

happy with the pool and spa which we used

was dirty there was old bandages and hair floating on the spa also there was at least four signs to shower before

they also had a spa in room

the spa area although small was well maintained regularly

to spa was locked

are suites, everyone has their own bedroom and bathroom, and then the common area sitting area kitchen is really

wifi could not connect to my labtop

me and if you don't have wall charger you'll be waiting in line to charge your device with your kids but other

very clean and large suite with kitchen.,,the included breakfast is fantastic.

very clean and good breakfast

contemplated staying an extra night to be spoiled by the comfy bed and plant based spa soap and bathroom

the pool and spa area was very small

room was on top floor, very quiet and clean. no issues when requesting late check out

even just something simple like a juice box, apple, muffin or bagel or granola bar would have been nice before

pool n gym

spa prices could be better. the one inside the hotel charges too much.

we also used the spa exhale , which tried to scam us and felt weird

great facility , nice pool and spa

parking fees were never disclosed before we arrived and we were charged a spa fee - another hidden

was very accommodating, met all of our expectations beautiful lobby , bar and access to spa and restaurants

think the room service was bad theirs pepsi stains on my sink and white nasty stains on my bed sheet like the

i was in a non-smoking room and i still can smell smoke

location was very easy to find, parking was easy and the check-in was quick and easy

we weren't given wifi passwords or a tv remote in our room , no welcome book saying what's around the hotel or

lots of unsavoury people hanging around in stair cases and parking lot

had the wrong description of the room so we were expecting a castle suite only to get a regular spa room

he never left the parking area

there is plenty of parking and it is close to bus stops and subway station to get to downtown toronto (maybe

the inside is a little bit small and the wifi is slow

it was clean , quiet, good parking , close to major freeways .

for a room with a spa whirlpool tub that didn't work

it was good kids liked the pool and the breakfast was good

staff, cleanliness, good breakfast, parking

wifi not the best

wifi was disconnected occasionally.

stay at the hotel - not sure how hotel works as no one asked if we want to clean our room poor room service as

we arranged a late check out and they tried to barge into the room at 11:00 a

the wifi is garbage. dont work at all. tried on 4 diff devices

appreciate when they give me late check out at no charge i love free parking, free wifi, free breakfast

the bed, the breakfast the room,and the laundry room. the elevator lobby.

i questioned them about the spa not working and they said it would be fixed, they told me the manager was on

would have been great if the room had a spa tub

spa and pool were wonderful, the jets in the spa were very powerful, very relaxing

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna

location is superb just off qew and erin mills with plenty of free parking and relatively modern facilities

it has everything like the stove, kitchen and fridge

needing to ask staff to be let in to the pool and gym

good kitchenette

clean, convenient, free parking, kitchen. great facilities including a laundry room.

the full kitchen in our suite and the view