the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

the arrangement of this like breakfast area,relaxation area,swimming pool

a pool, the staff is quite friendly, location is convenient, internet is quick and reliable and parking is free

wifi did not work on the last day for several hours and the front desk had guests calling the

wonderful wifi

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

bed not the best. no hot water in morning for shower and not much for our spa tub.

staff was great and bed was comfortable spa tub was nice too

choose spa tub room

like the thought that there was a spa tub in the room

spa tub was not working

if furniture was moved so in the spa tv was centered and same in the bed room

spa tub was broken and tv was out of service for like 4-5 hours

there were pubes in the spa tub lol

good wifi bed very comfortable very clean

great spa room

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

kids love the slide on the weekends

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

breakfast is good, and the staff especially the receptionist is kind and considerate, the room is

spa tub

spa was amazing.

the jets in the spa bath weren't all working properly.

no variety 7 days the same breakfast for kids it is boring

if this hotel had a pool, it would have been perfect

spa was non-functional parking hard to get due to nearby event hall.

the staff were very friendly and helpful. the food in the hotel's bar was very good.

the room had no working kitchenette sink, the safe was not working so we could secure our valuables

the kids had fun at the pool

the rooms are spacious, giving you a seating area with a small couch, tv and fireplace

did not use pool but appeared spotless as well with good water quality

free parking

very clean, staff is friendly, parking and breakfast is included

i travelled with kids

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

large room was very nice, the kitchenette and spa bath were a plus

appreciate having free wifi & parking

a bit far from center but very calm and nice area with plenty of parking lots

all of the staff were extremely friendly and we appreciated that parking and breakfast were included

kids loved the pool and the basketball court and used both during our time here

midnight arrival, not near airport, shuttle impossibly inconvenient, surprise extra charge for pet on already

the pool in the photo looks not the same in reality ud83dude05

we got to the hotel on account of the unnecessary hour long wait in freezing cold weather, the kitchen was closed

price was ok, location easy to access, pool

the property was well kept and parking lot was well lit.

large pool & spa facilities that are 24/7

nice and friendly staff, great airport shuttle driver and service, nice clean environment.

the restaurant staff arranged for our kids to eat free anyway

kids running in the hallway, but they came and advised the other guest's...

gym is great, so is the pool. room is clean and as expected.

large room spa pools great

the restaurant and bar are open until 1 am

in the airport which is really convenient to people who arrive toronto at mid-nite with kids, like me

front desk kindly gave me a late check out and all staff were really friendly

way easier than having to shuttle to a slightly cheaper hotel and then shuttle back to the airport

surrounding restaurants and spa on same grounds

we loved the pool and spa area, felt clean and well-maintained

nice rooms , has pool and spa . 8km from airport

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

everything. great location, had a gym and pool which is great and efficient staff

pool was nice as we had it all to ourselves

my pregnant wife and two kids were not able to take a shower before bed

excellent breakfast for very good value

room service staff, they knocked on the door of my room 3 times in half an hour, i told them i have

that is served in the morning was lacking in variety, and the staff replenishing and working the bar were very

and breakfast were completely fine (and free dinner was a great bonus when arriving with little kids in the

the breakfast is great

no kitchen, or restaurant to order food, although the take-out delivered pizza was ok

room was neat and clean and extra bed for kids was provided - cooperative staff

should be a kitchen to serve evening meals

on website shown the spa tub was not combined in the bathroom was not to happy about that

i liked the spa tub. it was relaxing

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

clean room, nice bed and free breakfast

and there shuttle every 30 minutes to the

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room

the spa and the swimming pool was relaxing! the bed was also really fun for us!

and spa were closed but listed on line as being available

airport shuttle, comfortable room, breakfast, gym, kind and cooperative staff

salon/spa was closed for holidays

room service

no late check out

shuttle service is always on time

$75 pet fee $16 to park in a parking lot $26 breakfast

swimming pool not very clean cold water slide not working and spa had no power

slide was broke and spa pool pump didn't work.

the spa bath is two small

liked the bed and spa tub

pool was freezing, and the spa was cold

had a pet accompany me on the trip and got the room across from the ice machine

wifi reception very poor, cannot use it for work

also, would have loved to know about the pet cleaning fee when booking the room

a full big box gym with a connected hall to the hotel

rooms and facilities like gym and breakfast were exceptional

location airport shuttle spa swimming pool

spa open at 10 should be earlier.

spa is superb

there is also a spa on site as well if you need to unwind and relax

location, free shuttle, amenities

late night after many hours flying, bar and restaurant closing they accommodated us quickly, very kind bar and

location. shuttle service to airport for early morning flight

was new and fresh looking, even the shuttle

pool was not available saturday night

the bed my kids slept in was squeaky

wasn't an option to buy movies in your room (our kids were a bit disappointed) and we think the hot tub wasn't

clean, friendly staff, amenities perfect with gym and pool

clean and good room service

location and shuttle service

the noise with kids running down the hallway early in the morning.

i had to pick one thing i would say the shuttle bus was a little beaten up with a very ruff ride

staff service was amazing and fast, shuttle from and to airport every 30 min was wonderful

staff very friendly. room clean, well supplied. good location. breakfast was good.

only complaint was extremely poor wifi. hard when needing that access

no pool or gym

the location, pool, spa and staff

like the ladies in the lounge club and bar restaurant

towels available at the pool and there was also a shower there

i like the room service

bed linens, shuttle to the airport lounge.

they also had a spa in room

to spa was locked

was dirty there was old bandages and hair floating on the spa also there was at least four signs to shower before

the spa area although small was well maintained regularly

happy with the pool and spa which we used

the suite was roomy and spacious for all of us. kids really loved the breakfast variety!

the scenery from the room was good (a golf course)

very clean and large suite with kitchen.,,the included breakfast is fantastic.

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

seemed like some families were living there so i would not you pool due to small kids in diapers

also, providing robes and slippers would make the experience of using the pool / spa much more comfortable as

spa was awesome

bed was very comfortable. spa was very good. well worth the price.

and informative staff, free shuttle to airport, nice and clean rooms, swimming and spa

the lack of towels. no towels in room on 2nd day. no towels available in pool/spa area

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

good size room with spa tub.

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

pool was not completely clean and cold.

the pool and spa area was very small

contemplated staying an extra night to be spoiled by the comfy bed and plant based spa soap and bathroom

we didn t use the pool or gym but the facilities looked great

and the coffee maker in the room had no directions on how to operate it so i had to call room service to come

to get in the elevator, there is no parking that was so ridiculous, also when we requested room service thats

comfortable & very spacious room

breakfast was fantastic ud83dudc4c

great location for airport clean gym laundry nice rooms friendly staff

signage in the old elevator said room service was available from the restaurant attached to the property

a pool would have roped of off perfectly !!!

spa prices could be better. the one inside the hotel charges too much.

was very accommodating, met all of our expectations beautiful lobby , bar and access to spa and restaurants

we also used the spa exhale , which tried to scam us and felt weird

great facility , nice pool and spa

the spa service they have at this hotel wasn t open as the lady wasn t working that day

hotel is under renovation and the restaurant and bar are presently in the basement

hotel is excellent, the reception staff, housekeeping and room service teams were excellent

should offer coffee mugs instead of paper cups. wifi is weak in the evening.

very clean; towels were soft and not crunching (like most hotels); nice onsite gym; room service breakfast was

the gym and swimming pool are really small and comparable to

smoking room.

when i asked the room service worker for more towels she told me she didn't have any and i had to wait until

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

3)wifi was weak connection 4)stains all over couches and chair 5) a lot of drug dealers hanging

literally called her yesterday asking which lightbulbs do i buy so i can replace them myself the wifi didn t

had the wrong description of the room so we were expecting a castle suite only to get a regular spa room

more channels to watch on tv would have been good as well ,but i made use of free wifi and used my

location parking the staff the room set up

if there was a kitchen in rooms or in the hotel

there is plenty of parking and it is close to bus stops and subway station to get to downtown toronto (maybe

spa bath would have been nice if it was clean.

bed made a little noise, and the spa wasn't operational

i chose this place, because it seemed quiet and relaxing, but what they call 'spa and indoor pool' is

liked that we got to use the pool and spa and didn't get rushed out

the spa bath wasn't work in are suite. shower in bathroom was dirty

the room was so fresh, bright, trendy decor and very spa like

spa was not working and we hear for two years

the smell got so bad i had to pack my kids up in the middle of the night and find a new hotel

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

pool and hot tub and gym provided a nice break and generally it was clean and well maintained