pool area requires some urgent maintenance to bring it to the standard of the rest of the hotel

the staff was extremely friendly. from check-in to room service

wifi worked pretty good

wifi was strong and its coverage was reachable to almost every spot in the hotel

good location, close to restaurants, good staff and free parking

parking lot quality ,too many potholes

dryer did not work in laundry

it may sound petty, but we said it to our friends over and over again

the wifi was very poor

had a bunch of young kids that were up a lot and banging doors, the pool was relatively small, the room was

i understand you are a luxury place, and we enjoyed it, but if your going to call it a spa, have a sauna, a

the spa the staff the location comfortable beds view

have used dimmers in the fabulous spa like bathroom in the king suite, and a washroom access from the gym and

they have a beautiful spa onsite

disappointment was that the spa doesn't take appointments on mondays, and that's when we were there

the spa tub was relaxing and in a nice separate area from the bathroom with a nice smelling candle, and

i booked a room with a spa bath, the water wasn't hot enough, the room was very humid, musty, smelled of dampness

easy to find, parking available

i like that all the parking was secluded in a court yard

we were frequently losing wifi signal

the spa bath was fantastic

a heads up on how hot the water comes out in the spa would be helpful

and the spa bath in our room was amazing my boyfriend loved it

pool and spa was out of service

manager was super kind and accommodating and the lady at the desk helped me with an issue in the gym, very kind

nice small pool and spa tub

the pool and hot spa where great the lobby was nice hallways were well lit not much more to like

didn't like the fact that there was no guest laundry room

no time to do more than check out the pool and gym but can say the facility is excellent.

the convenience of room service from the two on-site restaurants

loved the cleanliness great staff and loved the nice warm pool !!

warm, heated pool

it has a restaurant and bar area and the rooms are generous in size with a movable desk/working

no room service was completed during our two night stay. could hv used fresh towels

not as described - booked kitchenette and it wasn t one

loved the spa bath.

the paid service, i expected room service at least though it is compensated by good food delivery service

breakfast was excellent, pool and gym great awesome location

stayed with our 3 kids and they enjoyed so much

the meals provided and laundry.

the room, personal, restaurant. pool and spa were excellent.

the room was clean and pool and spa were open and very enjoyable

in pristine white, functional air conditioning, free high speed internet, a really beautiful pool/spa facility

great service and housekeeping. pool and spa included, even sauna. excellent internet. quiet.

water in the pool/spa had a slightly odd smell

great room and great continental breakfast buffet!

location and possibility to stay with our pet

the accommodation from staff for late check out

great space, great pool, great breakfast

pool was open. close parking for us as my husband has a disability.

the spa tub was a great touch and had plenty of towels

microwave in the room and it was stressful going down every now and then to warm up food for my kids

free hot breakfast and free parking

free breakfast is always my favourite when i go here they have a wide variety and the cooks are

no laundry services, cleanness could be better

great pool and fitness centre

equipped and clean kitchen area

the entire hotel-room, breakfast area, pool, gym, lobby were all very clean

the suite had a full kitchen and provided a pod each day for the dishwasher as well as paper towels

wifi too slow

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna

i questioned them about the spa not working and they said it would be fixed, they told me the manager was on

spa and pool were wonderful, the jets in the spa were very powerful, very relaxing

would have been great if the room had a spa tub

pool and gym is way to small but i like that you can lock the door behind you in the gym

the pool was clean and lots of towels available

comfy overall, free parking and breakfast, can't go wrong

loved that the property had parking, a gym, sauna and pool

having laundry available was

the neatness,responsiveness, complimentary breakfast, gym, swimming pool were all great.

for a room with a spa whirlpool tub that didn't work

the pool, and pool room was freezing cold!

staff, cleanliness, good breakfast, parking

everything, very clean room and confi beds. nice and simple breakfast. awesome staff.

amazing staff, great location, good breakfast, ample parking, nice amenities, decent wifi

spa tub was rather small, the view sucked lol

quiet, spa bath

spa tub didn t work, small pillows, peeling wallpaper in bathroom

i wish there was a complimentary breakfast but there was none and the spa is closed tuesdays so that was

the spa is busy when open

price and free breakfast

nothing it was all great sucked the pool was closed tho

nice size room, pool and breakfast hours are great.

very clean. staff very friendly and helpful. pool clean as well

i like the service and cleanliness of the hotel. also the breakfast was great ud83dudc4d

absolutely loved my stay at the glenerin inn and spa

spa onsite

the spa doesnt open on sundays which for a spa hotel doesn't make sense to me

every area from front desk to the spa to restarant and the staff is excellent

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

beds, pools, jacuzzi water slide for the kids,

location is near 401. kids had a great time

free wifi for all family members would be great

the pool temperature was great, the jacuzzi was hot and the water slide was a lot of fun

will definitely come back with the kids

room service food was not as good as when we ate at the hotel restaurant

he was so professional, respectful and helpful with us and our kids

kind of wish the bar was open like most are.

big rooms, nice location, good breakfast

the gym and swimming pool are really small and comparable to

comfortable bed, room service was attentive, room was well kept

would have been nice to have full service restaurant for lunch and dinner and room service

new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces

the pool very much

the hotel was clean and provided a gym

breakfast was good and pool was good for the kids

free breakfast

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

wonderful bed. helpful staff. clean, clean, clean. decent breakfast

pool was nice but strongly chlorinated

large room was very nice, the kitchenette and spa bath were a plus

wifi connection was unreliable

i didn't like the parking. was hard to find the room. was also expensive

location, good value for money, loved the little kitchen and wonderful breakfast area that we all could sit

location easy access and free parking

spa was amazing.

spa tub

the jets in the spa bath weren't all working properly.

staff, nice gym downstairs (though not air conditioned

i don't recommend this hotel when you travel with kids b/c no pool, playground actually there is nothing for

spa was non-functional parking hard to get due to nearby event hall.

large rooms, large comfortable bed great pool and sauna great bar and meals great service

vicinity to the airport, the staff was good in giving advice where to go, and the girl at the bar was so nice

spacious room with a an electric fireplace/heater.

gym needs a little rework

salon/spa was closed for holidays

having staff in a pet friendly hotel say

the hotel has a nice pool that the kids liked

comfy bed, pet friendly, restaurant staff friendly, view, good shuttle service and drivera

staff gave me a early check in the shuttle service was great good location all in all had a nice rest before

swimming pool not very clean cold water slide not working and spa had no power

liked the bed and spa tub

the spa bath is two small

pool was freezing, and the spa was cold

slide was broke and spa pool pump didn't work.

location was very easy to find, parking was easy and the check-in was quick and easy

wifi didnt connect

i was in a non-smoking room and i still can smell smoke

literally called her yesterday asking which lightbulbs do i buy so i can replace them myself the wifi didn t

smoking room.

good size room with spa tub.

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

i am not complaining about the kid as kids sometimes go cranky

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

nice rooms , has pool and spa . 8km from airport

surrounding restaurants and spa on same grounds

we loved the pool and spa area, felt clean and well-maintained

indoor pool and hottub was great for the kids and was a excellent location

had the wrong description of the room so we were expecting a castle suite only to get a regular spa room

tv went out bc of lightning and i didnt have wifi

it was clean , quiet, good parking , close to major freeways .

the inside is a little bit small and the wifi is slow

parking spaces in front first rooms had many cigarette butts

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

available free parking.

shuttle service to the airport

was very bad specially if you are traveling with your young kids, not nd to breathe that going to your room at

i had to pay for laundry and pay for detergent too. it should be free of cost.

large pool & spa facilities that are 24/7

hotel allows pets, i believe in responsible ownership, someone had a dog that continued to bark throughout the

room service

our kids loved the pool

kind staff, cosy room and great to have 24h access to the gym and swimming pool with