the quaintness of the hotel and surrounding area; the spa right next door makes it great to get pampered and

it said there was a hot tub and a spa and breakfast and none of that was actually with the hotel

location, view, hotel layout, easy to use parking garage

the upstairs bar was very nice and the lobby living room was lovely

they could not give us an early check in but gave us a parking pass to pack in the garage

the spa tub worked great

the spa tub

my fridge was broken and spa bath jets barely worked

bathroom and spa tub were a bit dirty.

great customer service, great with accommodations for your stay, free breakfast 6am-9am.

well maintained, clean. pool and spa in great shape.

how the pool schedule is set up

to many unattended kids in pool

pool hours and check out time

well maintained, clean. pool and spa in great shape.

service was superb the staff were courteous roomy rooms exceptional all around clean pool and spa nice views

i called front desk to confirm pool / spa was open, i was told that it was open to limited availability

when allowing customers to book for some big school event they should find a way to keep the kids away from

this is a slow hotel so if you like action and conversation at the bar this is not for you.

kids running in hallway playing tag until 1am

the breakfast was delicious, and the staff were constantly refilling it before it emptied

with a dishwasher in every room you d think they could have a few in the kitchen area so that proper silverware

desk lady ramble off all the time of all the things we needed such as breakfast time, pool time, wifi info and

room was conformable, clean, and spacious. loved the shower and the full kitchen

no hooks on any doors or bathroom to hang your cloths (a personal pet-peeve of mine as i despise hanging my

go there super early at first the front desk girl was going to charge me the extra fee for early check in, i

small parking lot not good for a tractor-trailer

close parking to door

the staff was extremely helpful when we checked in and let us know right away the pool was under construction

the breakfast was great as well

there were less than 10 cars in the parking lot at this huge hotel, but my husband and i could not a get the

gym was messy and lack of towels in one of the days i used it

very nice hotel. loved the bar area!

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

children like the indoor pool & raquetball court

wished they would have explained about spa services. zero information given.

i enjoyed spa treatments the only issue is the massage therapist did not have a mask on

the spa was also really nice and relaxing

the suite was beyond plush!!! the gym and spa were beyond great!

food wasn t great and the service in the spa was terrible

the pool and spa should be open 24 hours but open about 10am and close 10pm or so

pool/spa was not open

the pool and spa is closed until further notice, so don t think you can swim

didn t like the pool or the spa

i loved having a mini kitchen and the sofa bed. just awesome!

wish the pool and spa was open later then 10 pm

only chosen because it was the only one within our distance that advertised a pool and hot tub/spa when we

spa tub is just a swirl of hot water

breakfast nook next to pool/spa very cozy

i wouldn t recommend the spa or restroom in pool room

did not like the swim lessons taking place when we used the pool space was limited for swimming

clean rooms with a great pool and excellent hospitality

room service was not available

is always nice to have a free breakfast included with the room even if it is only something

we liked the seperate living room with sofa. the heated pool with adult swim was great.

there w as no swimming pool.

gym is too basic not clean not well mantained

the complementary breakfast and in room wifi. as well as free parking.

the complementary breakfast and in room wifi. as well as free parking.

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about

pool and spa is nice

that the spa and hot tub was not available at the moment

we traveled with 4 small kids and needed adjoining rooms

the pool is large with warm water; nothing fancy, but kids had fun

no room service

fitness center, pool and spa were top notch

pool is nice and the rooms are great

big enough for me to bring my 4 grandkids

like cigarette smoke because there were people smoking right outside of the door leading to the parking lot

got back from the funeral 10 minutes before the kitchen closed, so the bar manager nicely asked the kitchen

the outdoor spa hot tub

especially the room service and the pools

wifi; thin walls (noise from next door); cable tv service updates caused channel interruptions

shuttle and drivers help full ness. the

very nice suite and we had so much fun in the pool my kids enjoyed it

i liked there was a fitness center and pool as well

unfortunately the parking lot was not cleaned very well, there were only 2 handicapped parking spots & they

the breakfast is always fresh too

staff offered to give me quarters at the front desk for my laundry

i was glad to see a restaurant in the same parking lot

spacious rooms with spa tub. bed was comfy.

i had to reclean the spa tub there was hair in it

the spa tub was much bigger than expected. pleasant surprise.

the spa tub in the rooms was the best part

pool hours do not allow for usage in the mornings. that is disappointing.

there was an issue with connecting with the wifi

has free parking, internet, indoor pool and small workout room, breakfast, newspaper, and there is coffee

pool still wasn t fixed the gym steel locked up

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

the breakfast was good, there was an indoor pool, spa and sauna

the spa and overall cleanliness of the hotel. the staff was very friendly

no spa when a spa was listed online.

chlorine smell is very strong and very humid in pool area.

the place is decorated beautifully. and it's clean. breakfast is great!!!!

the pool and spa facility were great and a pleasant surprise

the spa was so relaxing, the pool was such a nice scenery.

the spa and pool was a plus

the spa was

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

but an overpriced spa was offered

great location- close to shopping and restaurants clean facility spa services

spa services were wonderful

i really liked the gym with 24 hour access

kinda pricey and the hotel bar closed early in my opinion