were doing maintenance work on the indoor pool and i didn t have a chance to use the spa

the spa was great, we enjoyed for 45 minutes for free with our daughter, courtesy that the hotel

bonalba in alicante - spain is a place to enjoy all the amenities to relax and also for golfers has many advantages

the spa pool could be warmer, in line with what one would expect from it.

spa facilities are really bad

huge comfy bed. spa bath was good even though it leaked on the floor abit

excellent location and breakfast! a spa welness and gym: top!

stayed in the king suite with spa bath which was extremely spacious, light & airy

the hotel's gourmet dining and luxurious spa ensured a truly relaxing and memorable experience, making my stay

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the

spa had a lot of things that didn't work

indoor pool and spa were closed and outdoor pool had not been cleaned, so neither could be used.

kind staffs, a big room, nice view, good food and a spa pool was perfect temperature x

the spa , the view

the spa was very relaxing

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

we couldn't get a massage or use the spa

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

especially the spa facility

i read online it was 15 to use the gym and it had to be with a pt

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

short functioning of the hotel kitchen

no play room for kids

no spa facility at the property no bathroom slippers

great location, nice breakfast, so quite. ud83dude07

there is a 15 euro charge for taking your pet which is excessive and there is a reluctance to share this

100% towel was fresh for the pool when needed

night was in the room on the ground floor so close to the kitchen, was so noisy wasn t able to sleep

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

bigger pool needed! or maybe another one up the top by the gym?

plenty of sunloungers at the pool/ sun terrace

gym was very small and air con didn't work. lifts very slow, waited a long time for lifts!

big bathroom with thermal spa bathtub

great spa bath, clean and centrally placed

just a drink and slice of baguette and even though the spa bath was lovely, it took quite a while to actually

stayed in the spa bath room, was lovely

we stayed in the room with spa bath and roof terrace. it was lovely.

spa was available to be booked for an hour of private use for free

bar only open 2 days a week. spa area is only one sauna.

there was no gym or spa which was listed on facilities. no information given to me about this.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

other positives: room service, gym, sauna and the reception area seating is fab

spa bath not quite what i was expecting

bed comfy and loved the spa bath

were given free upgrade, and the spa bath didn t work

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa

the room was lovely and spacious with fridge and tea/coffee facilities and aircon

she helped us check in early when my kids weren’t feeling well, and was incredibly sweet and helpful from

the gym was somewhat disappointing.

beautiful hotel with a nice rooftop bar in a top location.

very hard with kids

was very central and within walking distance to bars and restaurants

thought the hotel had a spa but this service was out-sourced

the rooms are modern and comfortable and we enjoyed the gym and breakfast

location close to restaurants & beach; helpful staff, the sauna, the gym, nice bed, nice room, comfortable

i would have preferred the details of the hotel amenities/price of the mini bar etc in paper form instead of

is excellent and parking at the casino was easy, 5 minutes walk away and good size spaces for my car

fabulous spa area and rooftop bar from which you get a perfect view of the castle

the spa with the views of old town is amazing and the stuff really friendly and helpful.

staff was super helpful and friendly. spa was very nice!

very good facilities like pool, spa and really nice restaurant

friendly staff, great location, relaxing, spa perfect

no room service because of covid (not sure what that has to do with leaving stuff outside your room

breakfast had everything you could wish for and not overcrowded

the bar on the 26th floor is superb but a little pricey.

beds, great location, good wifi, very personable staff, very good views

i cannot say more, very good wifi

spa options are rather limited and pricey for what is offered

standard room excellent, liked the spa bath & bathroom, fabulous view over the marina

lots of wasted space (probably used in summer months)

spa could do with updating

hopefully the spa area of the hotel will be working soon.

staff at spa were quiet rude but these were not staff of hotel....

loved the spa experience

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

beds were comfy, room was spacious and loved having a balcony

nice spa area with a pool, jacuzzi, 3 water jet pools of different temperatures, sauna, gym and stream

wifi doesn't work

the wifi did not work on my phone.

was a short wifi outage but that was being sorted by an external company

easy check in, the nice and super clean room, wifi sufficient for professional video calls

wifi signal was very poor

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

would be amazing if there was a pool / spa onsite

breakfast is amazing

clean and comfortable. excellent breakfast and staff.

- wifi connection is really slow - spa area is very small

spa tub and body products were present

spa and hamman were closed not much to do in alicante

the spa was closed.

great location, clean room, quiet area , supermarket next to the hotel, gym

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

we loved the staff in the bar and the access to spa room and loveky room with bath

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

hotel has a weird smell - in the halls, in the pool area, spa area, etc

jacuzzi & spa being closed but no indication of that when booking

spa was closed

breakfast was great, so was the spa area

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

spa was an unexpectedly pleasant treat after the long day of driving

just enjoyed the hole experience of the hotel the spa friendly staff location was ideal for the

i enjoyed the spa and we got the best service

the spa pool was absolutely

the spa and pool were not open during our stay

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

staff is fantastic, breakfast is delicious, room is super clean

very modern, realistic alcohol prices at the bar and great buffet evening food.

breakfast was excellent

kitchen was rather poorly stocked and the room fridge froze everything, probably needs replacing, a

very spanish in character, nice building, plenty of parking, comfortable beds

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

saying that there's a kitchen but actually you can't cook anything cause there's no hob (cooker) just a toaster

head was broken, wifi didn't work in either of the bedrooms, 1st & 2nd floor

super uncomfortable bed, fridge not working along with the outside spa ( one of the reasons we booked here)

we had a beautiful big room with a patio right in front of the pool

breakfast served to us at our table was a real treat

the sea water pool was a refreshing change from chlorinated pools

the pool is huge and the breakfast was outstanding including serrano, salmon and freshly squeezed orange juice

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

free parking just outside the building

the day and at night was very help full we are english and they understood evry word we said the parking was

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering

clean, spacious, small pool, very friendly staff, food ok for a short stay.

facilities were great, rooms are clean, swimming pool is clean, not too busy and suitable for kids

the food and the bar and restaurant staff

it had a lovely pool

directly across the road , where the pool is warmer but mostly full of kids

clean from the room up to the swimming pool area

the hot tubs were not on and pool was not in use as did say on description pool open all year round and was

room service is very poor,per one week nobody do not clean our floor,after couple days on our stay

weak air conditioning, small pool, limited sun lounger area.

the buffet restaurant is good for kids. the half board is reasonable price.

the area is not very spacious and easy to trip up things left on landing also with the big wardrobe outside

no pool table

we got an early check in which really helped

the pool with giant tv and music

the beds and keep updating the interior like kitchenettes

we had buffet breakfast and as the restaurant doesn't open in the week, the staff were only too pleased to make

the pool had many dead wasps and leaf debris floating in it and although there were loungers around the

the salt water pool is fantastic and stays cool even in august

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for

there is a beautiful pool, we had it to ourselves most of the week

i like spa all is new and very fancy

pillows, window on the balcony didn t close properly, spa very small and old, and very thin

the spa facilities are not great - just 4 jacuzzis in one room and a sauna. not spa circuit

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

time table on inside pool only 1 hr on wellness spa at the time and hard to get times

pool at spa + the staff were very attentive and it was so relaxing - a big thanks to pili , the lady who

stunning grounds, so tranquil, and relaxing. the thai spa is excellent, great massage.

fantastic spa , with one of the best thai massages i ve had outside of thailand

just a little disappointed that the spa didn't have more facilities.

the spa facilities are great, we enjoyed our treatments

have breakfast but loved the villa, its decor, the size and the pool

that we had our own mini pool, kitchenette, comfortable beds and free transfer to the main hotel for breakfast

was great - the apartment/villa, the pool, the tranquility, the comfortable beds, the free access to tierra

with kids it s great to be so close to terra mitica theme park.

also not far if you just want to walk, great breakfast, amazing facilities including mini-golf, gym, spa, and

no laundry service.

wifi -weak air-con -room/bathroom a bit dated -soundproofing not great -no dressing gowns (slippers

perfect location, great property. comfy beds, nice pool, very safe, beauiful design

walking distance to town -easy to find and park (although some shaded parking would have been appreciated in

hotel very artistic and stylish lovely pool and gardens with an array of beautiful palm

beautiful spaceous rooms

we had a massage at the spa which was also top class

didn t realize the spa was extra.

spa treatments

i love the relaxed atmosphere and took full advantage for the spa services with a lovely massage