breakfast i didnt have as it was mostly bread and i am gluten intolerant

breakfast ok but not resupplied from kitchen often enough

the gym & jacuzzi might as well be non-existent (but we expected that based on other reviews)

gym was closed apparently due to covid, but everywhere else gyms are now open !

am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant

there is a beautiful pool, we had it to ourselves most of the week

a sumptuous breakfast to start the day

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for

the hotel s gardens are beautiful and the pool area is a dream

the salt water pool is fantastic and stays cool even in august

head was broken, wifi didn't work in either of the bedrooms, 1st & 2nd floor

car parking was excellent

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

parking was no problem either

air-conditioning, heaters, hot water, wifi, mini fridge, shampoo, bath gel etc - everything is available for

such a cool place, so clean, so fancy looking. having a spa bath was amazing.

spa bath & bathrobes were welcomed

spacious rooms, enormous comfortable bed, lounge area, good wifi, relaxing spa bath, tv, balcony,

pool up on roof super-relaxing parking on site excellent food & service interesting furnishings and

location private parking available staff were very helpful and friendly loved the roof top pool

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering

free parking just outside the building

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

the day and at night was very help full we are english and they understood evry word we said the parking was

very nice pool

place to relax and unwind and with a lovely pool

swimming pool was lovely after a long day on the motorbike

in the pine forest -beautiful swimming pool-lovely home cooked meal- gorgeous building well-restored- lovely

so much a dislike as a suggestion - as the hotel does not have pool service it would be nice to have a mini

central, great value, clean and a bar restaurant below.

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

there was no info about the wifi whatsoever.

reserved the spa and to our horror hadn't been cleaned since the prior use

spacious room

the gardens and seating area within the gardens. the lovely pool area.

the pool was not clean and even though we asked for it to be cleaned it didn t happen, but not many

were friendly, the bar manager was great

the spa was great, we enjoyed for 45 minutes for free with our daughter, courtesy that the hotel

there was no cava in the room as stated on our booking. the spa area was a huge disappointment.

were doing maintenance work on the indoor pool and i didn t have a chance to use the spa

spa facilities are really bad

the spa pool could be warmer, in line with what one would expect from it.

the spa is an excellent experience

spa pool expensive to use at 25 euros per day per person.

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

the spa was the highlight!

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

the hotel's gourmet dining and luxurious spa ensured a truly relaxing and memorable experience, making my stay

lovely pool and sunbathing area and spacious garden with deck chairs

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the

more english channels on the tv and instructions for the spa bath,

huge comfy bed. spa bath was good even though it leaked on the floor abit

spa had a lot of things that didn't work

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

you have to pay for tennis and spa access. outside cocktail bar wasn t open.

kind staffs, a big room, nice view, good food and a spa pool was perfect temperature x

i used the spa facilities and we had a lovely dinner at the hotels restaurant which was very good food

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

especially the spa facility

we couldn't get a massage or use the spa

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

very comfortable. loved breakfast.

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

good swimming pool and very friendly staff

swimming pool, the breakfast is 10/10, the gym and the rooms are nice, the rooftop has a nice

no spa facility at the property no bathroom slippers

also the wifi in our room was dropping regularly, but it was working fine in communal areas

very poor wifi

one of very few hotels in playa de san juan where you can bring your pet (a labrador dog in our case)

very good, evening meal very good but bit on the small size, bar prices average for spain considering location

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

was abit disappointed that the pool and mini golf wasn't open

the pool bar was very reasonable for money and the portion sizes were large, enough beds by the pool

wifi was average

big bathroom with thermal spa bathtub

stayed in the spa bath room, was lovely

very small lift. instructions for the spa bath not very clear.

just a drink and slice of baguette and even though the spa bath was lovely, it took quite a while to actually

we got a very comfortable bedroom with a spa bath

spa was available to be booked for an hour of private use for free

there was no gym or spa which was listed on facilities. no information given to me about this.

bar only open 2 days a week. spa area is only one sauna.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

other positives: room service, gym, sauna and the reception area seating is fab

bed comfy and loved the spa bath

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa

the room was lovely and spacious with fridge and tea/coffee facilities and aircon

spa bath not quite what i was expecting

was shown room with jacuzzi bath and spa shower for an extra 15 euro s per night

nice bar on the roof

took more than 10 minutes for the wifi in my room to work every time i went to my room

very hard with kids

is amazing hotel, beautiful junior suite (our room), good breakfast, lovely rooftop bar

beautiful hotel with a nice rooftop bar in a top location.

thought the hotel had a spa but this service was out-sourced

had wifi problems on this latest stay and we were a little disappointed in the breakfasts - options on

location close to restaurants & beach; helpful staff, the sauna, the gym, nice bed, nice room, comfortable

there is parking at the casino about 5 minutes walk away which was fine for us but may not suit everyone

have been nice to have a rooftop bar

the spa with the views of old town is amazing and the stuff really friendly and helpful.

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

fabulous spa area and rooftop bar from which you get a perfect view of the castle

staff was super helpful and friendly. spa was very nice!

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

bed was comfy and wifi worked perfectly

the bar on the 26th floor is superb but a little pricey.

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

the bar on 26 floor was too small

the beds are comfortable. my kids enjoyed the bunk bed. the breakfast have various food.

room with needed necessaries, well working wifi

easy check in, the nice and super clean room, wifi sufficient for professional video calls

wifi didn't work, and i needed it for work

the wifi did not work on my phone.

wifi signal was very poor

lots of wasted space (probably used in summer months)

spa could do with updating

spa options are rather limited and pricey for what is offered

fabulous spa treatments, great location

and always helping also marian (i don t know if i m spelling her name right) she was the spa receptionist

would be amazing if there was a pool / spa onsite

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

nothing but if is nice weather breakfast outside with parasol

pet friendly.

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

beds were comfy, room was spacious and loved having a balcony

loved the spa experience

staff at spa were quiet rude but these were not staff of hotel....

excellent hotel with spa great view over the marina

spa tub and body products were present

- wifi connection is really slow - spa area is very small

the spa was closed.

spa and hamman were closed not much to do in alicante

we had room service one evening, which was delicious and good value

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

breakfast was great, so was the spa area

food in the restaurant was really bad. spa was cold.

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

hotel has a weird smell - in the halls, in the pool area, spa area, etc

spa was closed