the different facilities two swimming pools spa service ( not included ) biking , farm , giraffe , camels and

the place doesn't have a spa it's just one room with an option to book treatments

view and the fireplace was an amazing detail, the food was great and it was really clean, the staff was friendly

to have the park nearby is great for kids

plenty of atractions with kids in the hotel area + great variety of grilled meat on the garden + pool, massages

if you have a car, there is plenty of space for parking

is a typical car motel, so at least you can expect enough parking space and easy drive-in/out

is actually pretty good choice - comfortable, clean, with a decent on-site restaurant and private parking

road very noisy (forget about solid sleep), restaurant serves good meals for low prices including room service

spacious room, discrete staff, free parking.

for instance the pool has a natural filter through a conected mini pool with certain alga

clean, big room with comfortable big bed, tv and wifi working very well, big and clean bathroom.

wifi didn't work in the room.

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

great spa tub in the room & even though it took the hot water awhile to fill up, it was eventually worth

it is quiet,the wifi is reasonably good and the staff are nice

wifi didn t work in room 3. don t stay there.

for me, there was hot water, everything in the room was working fine including the wifi

there is room service and they are always available; if need anything

the breakfast was a little disappointing and so was the gym

breakfast and clean and attentive to needs

room service were quite pushy in trying to clean my room even though i had do not

was spot on - spacious, large bed, clean, good wifi

has a good parking place and enough

spa services were extraordinary

spa hotel

pool and spa was relaxing

beautiful scenery, great spa treatments

my room was spacious, with excellent bathroom and spectacular views

very bare bones for price. pool has no circulation system.

spa services are

spa was excellent good location staff services good

the spa and massages are great

pool was too cold

nice bed but too many insects and really poor wifi

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

pool is very mini, quite the size of my dorm room as a

the wifi wasn t that good, maybe it is not the best option for remote home office

amazing views, relaxing pool area, great on-site restaurant, and very attentive staff!

just be more pendant about the pool

very nice n clean property with wifi on site cafe/bar and smart tv with

no room service available because the cook called off

wifi barely working in the room, my room hasn t been cleaned for 3 days, poor location

the wifi is awful! and room smelled from the exhaust fumes of sewer!

i used the laundry service which was ridiculously expensive

no wifi, smelled funny, ride staff, terrible overall experience

sucio no wifi working everywhere in the hotel

charged us 200 mxn (about 11 usd) for parking in a rather shady fashion

property and design that mimic nature, the pool was gorgeous

the staff, premises, pool, food, very good place

we loved the sauna experience and pool time

was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

spa is great with a wide selection of treatments

the spa is all what you want it to be, the pools super relaxing

retreat and spa is beautiful and secluded

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

spa could be better.. with jacuzzi etc

couldn t even be in the pool because if was being cleaned

on paper it's a nice looking hotel, pet friendly and with a balcony

oh and important thing to note too: the hotel is supposedly pet friendly but they charge you extra (which is

went to the restaurant and ordered some guacamole for the pool, requested some juice as well

was there before and they had a swimming pool and spa with massages

we wouldn't usually pay so much for a room but thought worth it for location and pool/spa facilities after long

another good perk would've been to have a gym and an ongoing coffee table for travellers coming in or out

fast wifi

shame the bar was shut when we arrived in the evening, but there are other bars in the airport.

it need hooks in the bathroom to hang the towels. the water in the pool is cold

pool was cold, even though it says here it is climatized

facilities are nice but need a little care. pool was heated only the second day we were there.

room and swimming pool very nice quiet place ud83dudc4c

nice rooms well organized in small bungalows around the pool surrounded by a beautiful colorful and fresh nature

the food was great and you eat watching the sceneries they also offer spa services

so get quite warm

large

it was clean. breakfast was ok.

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

is written there was a spa but it was a regular bathtub placed very weird and very dangerous when there was

the deluxe suite with spa bath and two pull out beds does not actually exist

the shuttle took us to the airport in 5min

the airport shuttle was so helpful

good room service

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

spa services were super

el masaje del spa recomendado

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

then the second thing is that the wifi is horrible, im not even going to talk about watching netflix when even

and lovely around the pool

very charming and well kept garden and pool area.

lovely swimming pool are

the wifi service only works in certain areas of the hotel not the rooms

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was

the parking area is small and its entrance is extremely narrow

location, great breakfast and friendly staff. safe location.

parking space too small, had to be moving cars around to enter or leave property.

room service was impeccable

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

expecting a much nicer view and being able to make use of the swimming pool (it was filthy so we didn't step in

the beds were uncomfortable, the pool was small and dirty, we couldn t enter

infrastructure and the cold pool.

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

i would highly recommend getting a spa treatment while staying in the area

quiet location, and spa service

more vegan/vegetarian options (especially for breakfast)

grounds, friendly staff, huge comfortable bed, nice breakfast

the pool in the garden wasn't clean

only cash payment, tight parking

tight parking, balcony door didn't work, no elevator

parking is a bit tight, and our car is not the biggest, just a vw t-cross

reduced parking spaces, you have to be very careful while parking.

the parking was tricky but other than that everything worked perfectly.

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

we had a massage in the spa and my husband commented, it was one of the best he d had

drinking water has to be bought in the bar which closes at 6 pm

no bar service so you can't even get a beer at the pool

amazing pool and facilities

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the

wifi didn't work in the room

the wifi also didn't work in the room

wifi worked great

wifi

the pool is cold and the rooms get very cold too and it's hard to find extra blankets.

lovely hacienda style with nice garden and small pool. good location and comfortable bed.

the pool area is small, but nice with a well-kept garden area

the parking on-site was also nice

nice pool area and gardens

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

i received good attention. pool is clean.

the pool was very dirty

tv service in poor, pool is shallow great for childrena

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

the pool was cold

the grounds are superbly cared for, with beautiful gardens and a wonderful pool

wifi didn't meet my expectations but at the end you go there to relax so it was not a deal breaker

pool is small and under a lot of trees so, at least during winter, it doesn t receive almost any

the wifi wasn t super reliable but i usually had it worked out after a few minutes.

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

they took our breakfast to our room and it was delicious

breakfast menu is slightly overpriced for the quality

the parking is small and if the hotel is full you need to leave your car's keys to the host

very clean, nice landscaping and pool/jacuzzi

spa is wonderful, food is great, staff is amazing!

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

the pool was just right for this canadian after my hike up the mountain and back my family

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

pool was a bit too dirty