the different facilities two swimming pools spa service ( not included ) biking , farm , giraffe , camels and

the place doesn't have a spa it's just one room with an option to book treatments

view and the fireplace was an amazing detail, the food was great and it was really clean, the staff was friendly

to have the park nearby is great for kids

plenty of atractions with kids in the hotel area + great variety of grilled meat on the garden + pool, massages

if you have a car, there is plenty of space for parking

is a typical car motel, so at least you can expect enough parking space and easy drive-in/out

is actually pretty good choice - comfortable, clean, with a decent on-site restaurant and private parking

road very noisy (forget about solid sleep), restaurant serves good meals for low prices including room service

spacious room, discrete staff, free parking.

for instance the pool has a natural filter through a conected mini pool with certain alga

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

clean, big room with comfortable big bed, tv and wifi working very well, big and clean bathroom.

wifi didn't work in the room.

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

and attention by the staff members, great temazcal experience and last but not least a good spa with ample

spa a bit expensive for what it was

spa services were extraordinary

spa hotel

beautiful scenery, great spa treatments

very bare bones for price. pool has no circulation system.

spa services are

the spa and massages are great

spa was excellent good location staff services good

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

pool was too cold

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

the suite that i had was nice with its own small pool

nor, a room service menu

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

beautiful location, great staff, pet friendly, super clean, lovely gardens.

the garden and the pool are great to have a relaxed time

the water of the pool was too cold

jacuzzi with really hot water and nice pool

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

right from my wife's purse while we were at the pool

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

the pool and the temazcal

was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the

great pool area. the food at the resort was great and the massages were amazing too

couldn t even be in the pool because if was being cleaned

on paper it's a nice looking hotel, pet friendly and with a balcony

oh and important thing to note too: the hotel is supposedly pet friendly but they charge you extra (which is

went to the restaurant and ordered some guacamole for the pool, requested some juice as well

spa is great with a wide selection of treatments

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

retreat and spa is beautiful and secluded

property, great spa and nice rooms mirador especially has an incredible view of the

the spa is all what you want it to be, the pools super relaxing

it need hooks in the bathroom to hang the towels. the water in the pool is cold

room and swimming pool very nice quiet place ud83dudc4c

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

facilities are nice but need a little care. pool was heated only the second day we were there.

all the time and all the staffud83dudc96 they offered me a coffee and delicious bread by the pool before i had

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

the food was great and you eat watching the sceneries they also offer spa services

ndows don't have screens so preferred keeping them closed due to bugs), breakfast takes ages to

loved the old architecture and the pool

great breakfast included in the price

large (common) gardens, pet-friendly, affordable pricing, friendly staff, tasty

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

spa services were super

the staff were super helpful and genteel and the spa services are worth the money

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

we also enjoyed the couples spa treatment including the temozcal (sweat lodge) and did a private tantric yoga

all but not the worst thing is that they treat you like in a government office if you bring your pet, and they

parking is also a pain

very charming and well kept garden and pool area.

the pool looked amazing (although we did not enter), and the massage was also excellent

lovely swimming pool are

room service was impeccable

the breakfast was quite delicious and the entire surrounding space of the building is lovely

location, great breakfast and friendly staff. safe location.

clean, very friendly staff, excellent location downtown, good wifi connection

has a parking space and good service.

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

premises, gardens, pool and people... amazing! thanks to homero for his help!

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

golf is ok just to have fun with your friends, do not expect any holes to drive or long range

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during mornings are

quit, huge rooms, great service, golf, swimming pool

infrastructure and the cold pool.

expecting a much nicer view and being able to make use of the swimming pool (it was filthy so we didn't step in

the beds were uncomfortable, the pool was small and dirty, we couldn t enter

quiet location, and spa service

i would highly recommend getting a spa treatment while staying in the area

grounds, friendly staff, huge comfortable bed, nice breakfast

pool and pool area should be cleaner

wifi was virtually non-existent in room

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

sorry we did not have breakfast. we left earlier

pool not heated

property is beautiful; gardens, pool, temazcal, rooms, terraces.

nice garden and pool, friendly and helpful staff

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

only cash payment, tight parking

reduced parking spaces, you have to be very careful while parking.

not clean, old blood stains on the walls from mosquitos, thin walls, so very noisy, very narrow parking

there's a parking lot next door which starts playing music fairly loud very early in the morning

parking is a bit tight, and our car is not the biggest, just a vw t-cross

the wifi also didn't work in the room

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the

wifi didn't work in the room

wifi worked great

wifi

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

we had a massage in the spa and my husband commented, it was one of the best he d had

pool was cold

wifi wasn t working in my room, staff was rude!

parking on premise

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

breakfast (and all food in general) was extraordinary

i loved the breakfast, pool & sauna. also, the wonderful service!

breakfast beginning at 8 instead of 9

parking is a little bit tight but they had enough space to accommodate all guests' cars

breakfast was delicious

i received good attention. pool is clean.

the pool was very dirty

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

tv service in poor, pool is shallow great for childrena

spa is wonderful, food is great, staff is amazing!

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

the pool was just right for this canadian after my hike up the mountain and back my family

pool was a bit too dirty

pool too cold to get in, tiny bathroom, no terrace

the parking on-site was also nice

nice pool area and gardens

the pool, the room, & the staff were nice.

the pool area is small, but nice with a well-kept garden area

they took our breakfast to our room and it was delicious

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

breakfast menu is slightly overpriced for the quality

the parking is small and if the hotel is full you need to leave your car's keys to the host

cold pool

no wifi

water in outdoor pool is too hot

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

great spa tub in the room & even though it took the hot water awhile to fill up, it was eventually worth

the description on booking says they offer room service

good wifi, clean big rooms

room service for dinner took over two hours to be delivered, despite calling and reminding them,

each room has its own parking garage

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

is a wonderful view of the mountain from the pool

there was a little swimming pool, but the water was very unclean and we could not take a dip

extremely nice and accommodating, they made us feel welcome from the moment we pulled into the parking lot

price. they didn't charge for room service.

good location. parking available

the booking make reservation with free breakfast and when we ck in they tell us was no free

was spot on - spacious, large bed, clean, good wifi

breakfast was delicious

parking facilities are perfect in a place like tepoztlan

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

spacious room and bathroom

the restaurant and coffee show are delicious and the spa experience it s great

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

is no parking at the hotel

beautiful place to stay in a quiet area close to the main square - beautiful property decent breakfast

we spent one long afternoon lounging in the sun and enjoying the pool as the friendly the staff brought us

continental breakfast is a bit small but tasty

breakfast, though healthy, is very limited