they were attentive and helpful whether i needed directions, help getting a car, or bringing me breakfast in

providing restaurant and sightseeing suggestions, and even treated me to a beer and offered breakfast one

we loved getting breakfast to our room every morning

a text every morning asked preferences for a modest continental breakfast which was brought to the room

service was also great - you can have coffee/breakfast brought to your room in the morning and the concierge

for example i had booked with the concierge a massage in the spa for me and my wife at the same time, and when

a hidden gem in mexico city, the staff is highly prepared for guests and the spa service was on point

fantastic breakfast with good choices and the spa with massage is a must

location in roma staff were kind and went out of their way to help spa is a few buildings down the street and

the breakfast is delicious and the decor is lovely

lovely rooms and delicious breakfast

breakfast was delicious and fueled us for the day ahead

our room included a continental breakfast, which was better than the average breakfast i've ever ordered while

size of the gym/workout room was a bit disappointing

nice restaurant attached with continental breakfast and rooftop bar

night the room is very loud, there is a bar on the ground floor which goes on until late and the windows don't

i ate and drank at all the places downstairs and breakfast was great as well

yes, there is a bar downstairs, but you can barely hear the music

room was spacious and comfortable lovely breakfast setting

breakfast was lovely and security was accommodating when we needed to leave at 4am for an excursion

the manager was very accommodating with the early check in

me in english via whatsapp throughout my stay to ask if i needed anything such as a cleaning or laundry while

great balcony with amazing view laundry service was great, fast and inexpensive

the wifi was super spotty when it worked at all.

wifi not as accessible

great wifi and plenty of english television options

there is a hip coffee breakfast joint in the lobby with great staff too

breakfast was amazing - roof top fantastic hotel location neighborhood was fabulous, and as

great location and the breakfast was a bonus

delicious breakfast and good value. very good location very helpful staff

the hotel staff were kind and helpful; i scheduled a massage for the hela spa one day and the service was great

beautiful, modern hotel with a great spa and lively restaurant/bar

breakfast was not great and expensive

coffee in the breakfast restaurant

discreet, elegant, fancy and well located with a good bar and restaurant, excellent staff and nice rooms

) - maybe a bar or breakfast

if you end up using the kitchenette then note that sumesa colima is a far better supermarket than the one across

apartment, very clean, nice tv, nice quipped kitchen, great location in roma, wonderful terrace and very attentive

wifi was very bad throughout our stay

wifi isn t great

didn't know that they offered spa services until our last full day when i noticed the small sign

breakfast (and being able to order from the menu) was incredible, and they were able to arrange spa services in

we are still dreaming about rosetta s breakfast

we are lucky enough to have a taste of some of their fresh goods every morning at the delicious breakfast offered

breakfast with bakery from rosetta and yogurt with granola is very delicious

breakfast was the same every day only one choice, staff was very friendly and helpfull,speciallly

amazing location! room service cleaning every day.

was there free breakfast? i didn't know, i wasn't informed.

my 3rd floor room facing the main street was cooler but noisy and could not access wifi

continental breakfast is not at all vegan friendly, but after asking on the first day if we could be

staff was amazing, especially at breakfast and in the dining room

mindblowing rooftop bar very helpful staff and english speaking very nice room decent wifi

other reviewers have stated, it can be rather noisy due to the bar upstairs

incredible breakfast buffet

wifi in the room didn't

if you're looking for a full-service hotel with room service and every amenity in the world, you might

wasn t a problem for me after a busy day exploring but the noise in the bar below may bother some people

a bit noisy at night in our street side room due to the bustling bar below

comfortable bed, hot shower with good pressure, view of the street, wonderful cafe and bar downstairs and very

the hotel is above a really lovely breakfast spot - and a very cool bar - and somehow we literally never heard

great location, excellent breakfast and service. loved it.

weak wifi in the room.

we loved thr use of the kitchen the personalised breakfast and fantastic roof terrace to have a night cap

the women who worked the kitchen and the night staff were wonderful

great location! great breakfast! lovely staff!

the gym is had just the equipment we needed and the staff were helpful and kept the building clean and

they provided everything you would need, including umbrellas and laundry facilities

also liked rooftop patio & available laundry

gym is good , will need some organization and some more

the modern kitchen is set up for light cooking and reheating food

good friendly staff, very good invoicing system, nice laundry service and wonderful location

lots of food and bar options

have limited parking slots and i ended up leaving my car on the street

didn{t use the kitchen for much, but it seemed good enough

very clean, near to the bar area but far enough to avoid all the noise.

they found out it was my birthday and sent me to the rooftop bar for a drink

room service is very slow and they brought the order in parts

been a few days and i haven't been credited back my holding deposit even though we never ordered room service

room on first floor was loud from outside noise and also next to some kind of very loud machine/ laundry maybe

i would have appreciated some indoor options for dining. it was a pretty chilly breakfast!

is no spa & the pool is very small and shallow

location, trendy design, accessible spa with expert massage and nail treatments

also check out the spa - had the best massage of my life there

the spa pasana massage was perfect

i asked the staff and the fitness centre/spa for some water

wonderful location, beautiful building, tastefully renovated rooms, incredible [complimentary] breakfast

staff was very friendly and breakfast was great

breakfast was delicious

really enjoyed the breakfast at their restaurant downstairs

best included breakfast we’ve had on our trip, lovely environment, really comfy bed and super friendly and

the spa was closed throughout my stay so i could not use any of the facilities - not good value for

spa on site: maite is an excellent, professional massage therapist

the spa staff was very unwelcoming

spa not complete but it looks like it will be really nice

gym, and noise coming in from the street. also it was very cold on the restaurant.

the rooftop terrace and pool are small but well kept and nice to relax in a busy city like cdmx

convenient location with a great roof top area including a small but adequate pool

wifi was not stable

gym was great when quiet

equipped with a small gym that is enough, a swimming pool with an amazing view of the city, staff are extremely

would be nice to have access to a spa

very nice and huge room, nice gym, nice staff.

room service stops at 7:00pm

there is also a bar on the top floor (not part of hotel) with fantastic views of the city and is a must visit

breakfast buffet and amazing staff

breakfast was kind of non existent, no milk for coffee and almost zero food

only fault i can find is the breakfast, which is basic for the price

maybe add hard boiled eggs to the breakfast

they have some breakfast items and a bar during the afternoon, but the options are pretty lean

we had to point out one thing, i’d suggest improving the breakfast

early check in against a fee possible without problem

slow wifi in the room. the pressure in the shower is not great. not soundproof in the room.

the room service staff even took the time to fold our clothes without asking

wifi was really spotty in the room. you could hear a lot of noises in the stairwell.

got room service breakfast on our last day

only negative point was nothing spa even if it's showing this facility in hotel internet site.

comfortable one bedroom apartment, with kitchen (pots, pans, dishes, cutlery), dining area, living room

the breakfast was also lovely

suite with kitchen, dining area, living room, and balcony

annoyances; the wifi didn't work at first so i had to hunt someone down to fix it, they charged for a bottle of

booked a spa suite because we wanted to use the spa

spa room was amazing with hot tub, wonderful shower, huge king bed, so comfy

the spa tub was really great. there was some dirt, but it s outside so to be expected.

wifi connection was a bit spotty

nice room, balcony, hot tub. super fast wifi! quiet, easy location, comfortable bed!

our room, there was no internet wifi connection, nevertheless smart tv with netflix worked well

wifi is basically non-existent

wifi was almost nonexistent in our room 426

valet parking drivers were sometimes hard to locate and you sometimes you had to look for them to park

wifi was poor

we enjoyed the sauna and plunge so much and appreciated the courtsay late check out

it would be nice if there was a spa or sauna on the property

nice and clean hotel with good amenities like pool, gym and business center

btw, their room service menu is a good 10 out 10

pool could of been at least 5ft deep

rooftop pool and snacks

spa wasn't available for short notice, and i didn't stay for too long

would have been nice if the staff explained some of the amenities, we had no idea there was a spa and gym

i didn't notice until the night before we were checking out that the hotel had a spa (with spa services) and

the spa was limited

spa service is not well advertised

no laundry

wifi was patchy and could get a bit frustrating

small gym and a nice terrace on top floor

big clean rooms, great staff, good room service

all rooms are suits with a separate living room, kitchenette and a bedroom

wifi service can be improved a little bit, i didn t get enough signal in different zones of the

was extremely good value for money from the free drink every evening to the gratis breakfast on the rooftop in

wifi was unreliable, and front desk did not inform us that a tour we booked was not possible till

unlimited access to the minibar, the quality of the breakfast foods, the reliability and friendliness of the

it doesn't hurt that the room comes with complimentary mini bar (note you will have to pay for the red wine or

you must have a fancy huge hot breakfast, this will not be the place, but we loved the breakfast for our needs

and the continental breakfast was a great start to the day as well

property was very nice with a beautiful courtyard for breakfast and comfortable room with several windows and

breakfast was good and they accommodated requests.

nice continental breakfast

they offered spa services and no one responded when we reached out (we went elsewhere for this)

the spa as well was the best massage i have had in years and i get them regularly

they have a parking as well that we didn't try

wifi wasn t really good which was annoying at times

wifi intermittent and or slow.

spa area is very dated and tiny ( just one shower cabin)

the heated pool and the jacuzzi were great and the spa area was very clean

tired and old hotel, the spa was very small and not really a spar

the building is very nice & we enjoyed the gym, spa & roof pool

had just gone into lockdown the day we arrived so all the restaurants, bar, pool area, gym and spa were shut

the spa is also very nicely decorated and ooze relaxation

it s not too big and has a spa with wonderful staff

we loved the luxuriousness of the place - we had a massage at the spa and also made use of the rooftop bar with

the room is quiet and has a lovely bath tub spa

cool design, incredible staff. home cooked breakfast.