my wife was more than happy to spend time in the spa while i golfed

spa and gym a little far from the main area

the spa was unbelievable

for the three days that we were there the spa was only open on saturday with no services offered on sunday or

no steam or sauna in the spa

the pool was down

the room was clean, staff were friendly and the breakfast was good.

it was nice; however, i would have enjoyed a waffle maker and chocolate milk for the kids.

the breakfast kitchen staff were rude and nasty to us

my brief stay, had had occasion to deal with staff from house keeping, a maintenance man, the kitchen staff and

breakfast was cold

need to clean around of pool

at reception, cleaning, and kitchen were amiable and very nice, especially ellie at the kitchen/breakfast

there were roaches and the wifi is not compatible with a roku.

the service the bed the pool

i didn t get to use any of the amenities and didn t see the pool but the lobby bar was nice

rooms, great food and views of the golf course or the pool and eastport square

i didn t get to use any of the amenities and didn t see the pool but the lobby bar was nice

rooms, great food and views of the golf course or the pool and eastport square

the spa was to die for and the pool was so relaxing

from the pool to the spa and then wolfgang puck restaurant and everything in the lounge too

staff spa food on premises room size cleanliness location

have been to brownwood hotel and spa with our son before and he requested for his bday to spend his bday at

the pool was heated, we really enjoyed that

very clean, no pets

pet hair all over and no hot tub

no room service

gym is basic

a wonderful room overlooking the pool, lake, and golf course

have spa open at 7am. phone did not work in room. no wifi.

the breakfast is fantastic and the attendants are great

location. size of room. full kitchen w supplies

very spacious rooms nice pool good locat

i love the surroundings calm atmosphere, pool very accessible to food options

dated rooms spa nothing worked

tv did not work and not walking distance to pool and spa

the spa experience was lovely and my husband loved the

the golf course was impeccably well kept with beautiful views on every hole

comfortable, good location, free parking.

hotel is a little loud and there's no spa on

spa was in the hotel across the street, but is was a quick walk and had great views

was small they say it has spa - but i wouldn t call it a spa more like two tiny pools with bubbles food was

of the phones we had with us wouldn t work on the premises unless we signed on to the hard rock wifi and even

we had an amazing time no hassles and with kids that s priceless

s just unfortunate that they didn t have a spa on the property, i have to go to their partner resort

wifi signal was not strong or consistent

i loved the boat taxi, the fact that there was a laundry room and the gym was awesome, with everything you

we did using the self-serve laundry, which was all in working order and easy to use

the wifi and that my room was next to the staffs closets so from time to time you could hear a lot of

the spa a little bet far.

great bed, pool, spa and the best of is that it is inside of universal and the fast pass.

the hotel dirty, not enough seats in the lobby for guests, no wifi in the lobby for guests, this is our 3rd stay

the pool was great for kids and the food was good

hotel was well located, great room, good gym and awesome pool staff

i did not use the spa so i can not say

we found the room to be extremely comfortable, spacious, clean and near all of the ammenities

it is clean with comfy beds, a good breakfast, a nice gym, great pool and heated spa bath with background music

breakfast is good, beds are comfy, pool is great, housekeeping keeps you stocked on towels and it's

clean and well kept staff was great. pool and hot tub. gym was nice. close to restaurants.

i wish you all had a spa on the property

full kitchen plenty of space

my kids loved the resort alot and swam everyday

and my family really enjoyed the water park, just make sure you get their early so you can have a seat to put

having to pay for wifi!!!

have a pool with a spa and the bed was very comfortable, and the room has a big tv and it's location was great

pool spa is good

place was comfortable and clean, nice workers. pool, spa and gym.

no pool or spa access. (main reason for choosing this hotel was for those two amenities)

breakfast was good, the room was good, everything went well!