indoor and outdoor jacuzzi/spa

the indoor pool and spa were relaxing

can t enter thru the pool area if parked on that side

happy hour and free drink tix for the bar across the street

really liked the omelet station at breakfast and i liked the happy hour complimentary drinks

fact that the website says that they have a coffee shop and a spa and they do not i feel like i was misinformed

said there was a spa there isnt the jacuzzi is filled with rocks

a fitness athlete i enjoyed the stay very much, the ymca gym facilities has everything you need as a pro athlete

breakfast sucks and parking was always full and far.

in the room, laundry room the bed is uncomfortable, no vending, the ice maker on our floor didn't work and the

the pool has barely any deck space and the spa jets didn't work

that room service is down but to not give out at least some cleaning products to keep the room cleaned

clean and friendly . pet friendly!

room service is not available by phone if you need to request something

i saw several employees standing around the kitchen while there were no clean tables to sit at

small pool, flat pillows,

dirty sheets upon arrival, broken elevators, hours of facilities being open, phone not working, laundry not

when traveling with kids, this is a must have

no laundry at house

every hotel know that you don't book a room next to an elevador while staying with a pet die to the noise level

the pool was dirty and the hot spa didn t get hot

spa and 1 elevator out of action. parking not included. facilities are showing signs of ageing.

spa did not work found cockroaches in my room , never coming back i was to exhausted to find

the pool and location were awesome

they also served free breakfast, which was the icing on the cake

no hot breakfast

breakfast was good

ideal location and lovely pool, perfect for kids.

options were great especially for my picky kids

i must also emphasize the special attention provided by the person in charge of the pool who provided the ease

everything especially spa tub

the spa tub

till later than 5:00pm and make it known to people that you have to make an appointment for the spa amenities

i love the property i've stayed numerous times my kids love the pool and spa tub

room was glorious with a spa bath and balcony

were very nice big and clean i loved the spa tub i got upgraded from a studio to a 2 bedroom for free i love

the amenities and the spa tub.

shuttles didn't run consistently so it took me 30 minutes to get from my room to the front

the jacuzzi tub in the bathroom, and the balcony overlooking the pool.

wifi - internet connection was horrible and my tmobile connection was not good as well

and warmer spa and pools are nice

your life guards are wonderful and one in particular seems to even keep counting kids as hes watching each and

no microwave no kitchen

water park

wifi didn t work either night and that was the main thing needed.

have a pool with a spa and the bed was very comfortable, and the room has a big tv and it's location was great

place was comfortable and clean, nice workers. pool, spa and gym.

pool spa is good

no pool or spa access. (main reason for choosing this hotel was for those two amenities)

choices were great but the kitchen was slow to refill the buffet so there were always people standing around

the pool slide shut down too early - kids missed using it

no free breakfast-no airport shuttle

pools looked great, and the gym looked amazing

close to attractions, ev chargers, great pool and slide,

to provide hotel shuttle to the airport and international drive

our kids had their own bathroom

resort activities were great for the kids

great location, loved that we had two bedrooms, two bathrooms, a sitting room & kitchen- with laundry machines

friendly accommodating staff, kids friendly facility and pool open till 11

food was very good but there is no actual restaurant is just a deli that serves the bar and the room service

only thing that stunk was that spa and other amenities were closed due to covid

i did early check in around 2:30pm

nice pool area with a steel drum band performer

wish they had a bigger laundry room but it's not a major issue at all & i wish there was either free parking or

displeasure was my room service i ordered was 2 cheeseburgers 2 soft drinks n a salad and my bill ok but the 2

i loved the spa bath and the bed was comfy and over all it was clean.

the spa tub...

did not like that they did not provide soap for a shower and bubble bath for the spa tub

excellent the suit room either the spa bath

the bathroom was very spacious and the spa bath was plus

this one was clean,neat and spacious, especially for a standard room

lazy river and spa ud83dude0a

the spa was awesome and the pool and poolside service was exemplary

there was an older gal working in spa when i had a question who was short & rather rude to me.

centrally located around do many activities and the pool and lazy river

s just unfortunate that they didn t have a spa on the property, i have to go to their partner resort

water taxi to parks and pool area

extremely pet friendly

i counted six lifeguards always aware of kids near to the pool

in, luggage service attendants, room service, ticket agents and housekeeping were all top notch

i wished the gym had more equipment. a laundry room would make this hotel almost perfect.

laundry always busy, they only have one washer and two dryers on 3rd floor and fifth floor

my kids like the pool a lot

what i also liked was the free parking at the hotel and the scheduled shuttle to the parks

when we went it was full of kids jumping and screaming when we were there, maybe a school trip

were not advised ahead of time about the pool and clubhouse (maybe i missed it)

the complex was neat and clean . pool area was well maintained. staff very helpfull

to have a water view, but had a parking lot view instead but turned out okay because the main pool was completely

pool was closed the entire week. management was not able to explain why and when it will open.

condo had small ants around, especially in the kitchen

the spa a little bet far.

great bed, pool, spa and the best of is that it is inside of universal and the fast pass.

rooms lovely with great room service

rooms and room service very expensive. food at pool had limited options and no healthy ones.

atmosphere, staff, localization, and amazing pool! we loved it! my kids loved as well!

the spa was completely booka and couldn't accommodate me or my daughters request!

swimming pool was full of leaves and spa was very small

room is always big enough for 2 adults and 2 kids

the pool area was great, the kids area and slides were perfect if you wanted the hotel shuttle would take you

was very nice, rooms were spacious, hotel in great location to convention center, gym was good with plenty of

the spa experience was lovely and my husband loved the

dated rooms spa nothing worked

tv did not work and not walking distance to pool and spa

place to stay and staff members were so welcoming and helpful golf facilities first class and rooms very clean

the golf course top, the pool area lovely, excellent restaurant with good food and great service

how the pool and spa were opened until late

breakfast, swimming pool gym

i wish there was some more shaded areas by the kids section of the pool

the pool was nice and the poolside bar was delicious

appreciated the front desk girl accommodating my early check in request