with a pool and workout room, restraunt as well this is perfect for longer family trips

at 2 am and with kids in tow, that was pretty disappointing

parking lot could have been plowed better

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in

kids ran around during the night

very friendly and helpful staff. free parking. pool.

pool area clean and nice and warm

pool water was cold

the only day that we received it was that we went to the front desk after going to the gym to make sure that

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

like the bed and room, they allowed me early check in

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

great pool area with sauna and hot tub

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa tub was nice

spa hose didn't work

the spa room

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

parking was awesome, bed was super comfortable, and room was nice sized

gym was excellent!

welcoming staff, very clean environment and superb services. free vast car parking.

kids next door running up and down the hallway

the kids love this hotel

clean and spacious room

wrong room info on spa tub in queen room.

the location. the whirlpool in the room and it had both spa and pool indoor ms

the rooms are clean, the pool is perfect, and the service is been outstanding

i didn t get the chance to try the pool but i m sure it was good as well

i had to walk quite a bit from parking spot but happy parking was free.

the pool was a really fun feature

beds were comfortable. pool area was nice and clean

cleanliness and the room size loved the pool

pool was cloudy

laundry room and gym are good

response to the fight that broke out in the pool area

the location was perfect near rivers casino

i really liked how they schedule your pool time to accommodate social distancing

hey kids who don

we had to call hotel for shuttle ride from cumberland station twice

the kids loved it

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o

pool was not freezing. nice temperature

the hotel shuttle us from the airport to the hotel and back again. very convenient.

pool, gym, hot tub area was good. rooms are decent

very clean and staff was amazing as well as the shuttle service

nothing was explained just processed my payment and gave me my kids nothing else

room service available

spa / pool closed for renovations. wasn't notified prior to booking.

spa close shower s terrible, bad smells

the only reason i chose this hotel over others was the indoor spa / hot tub

though i didnot use, swim pool and spa look great

the spa was out of service, but it happens and it didn't take away from our very positive experience

wifi was the best i have experienced in a hotel

that the bar did not accept cash.

was ill so the room service

was not given a late check out for this issue, and felt rushed out of this hotel after we woke up late with no

the room service were a little slow at times and some of the face towels had stains

so were the hallways and the gym(s)

they didn t have the room size i booked so some of my kids had to sleep on the floor

pool was closed and no breakfast. the bar may have been a bit pricey.

also, shuttle driver didn't show at all for the first appt

beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept

the spa was closed

no free breakfast and spa services is close

the pool was warm and hot tub was big.

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

no free wifi

ice buckets, non-responsive, housekeeping, restaurant, not open during the day, and with no room service it

i love the pool they had! i also love the overall cleanliness and friendly atmosphere

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

parking is also ample, and if you don't want to eat at the hotel, there are restaurant choices

only microwave available is at their snack bar area, near the pool

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

there was nothing in the room to let me know how to access the spa or where it was

was a little early for check in so we had a lovely meal in the sports bar

it was the perfect solution, and the fact that there was a kids' menu at all was not clearly indicated on their