the spa tub was really nice and the hotel was close to lots of restaurants.

i made reservations for at room with spa and when we got there the rooms were all sold out.

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

the spa tub was nice

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the kitchen with stove, fridge, and a few dishes was a nice touch as well

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were

love how friendly the staff were, the cleanliness of the room (the whole hotel) and parking

staff was amazing. gym was great, breakfast was delicious. the room was very clean and updated.

we appreciated the extra touches from the housekeeping staff in the suite s spotless kitchen

parking. checkin.atrium

very loud. kids running around being disrespectful of property.

kids ran around during the night

pool could be cleaner and monitored

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

there is plenty of free parking

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

nice pool, really good hotel

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

the only day that we received it was that we went to the front desk after going to the gym to make sure that

wifi sucked

children enjoyed the pool, location was great not to busy getting in and out

nice to have the complimentary wifi, breakfast, and airport shuttle.

convenience provided in the room , such as coffee, ability to use mini kitchen and the spacious room

one small bar of soap in the room is a poor cost cutting decision

brenda in the garden bar and grill, but to be honest the garden bar and grill staff were friendly and efficient

cleanliness and pool area hotel employee was awesome

able to walk to casino and some very good restaurants

comcienece and loved having shuttle for airport

wish they had laundry in the building

did room service and not only was the food delicious, but the staff was incredibly sweet and

hotel bar closed too early

starbucks and restaurant & bar onsite

my kids really enjoy being there i will go back and visit love the place

my kids loved swimming

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

is not answering the all whenever i dialed them for room service or front desk or house keeping

great pool area with sauna and hot tub

the pool and room were nice,also the bed was a dream

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

the gym was really small and there was not rooftop access.

24 hour free airport shuttle, friendly and helpful staff, great location, clean rooms

was not given a late check out for this issue, and felt rushed out of this hotel after we woke up late with no

that the bar did not accept cash.

we didn't touch it, but i know others with kids had trouble

pool was closed and no breakfast. the bar may have been a bit pricey.

shuttle bus service is very nice to take guests to outlets for shopping

beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept

clean facility & quick room service

it was clean, good amenities with the bar and starbucks

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

there was nothing in the room to let me know how to access the spa or where it was

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

friendly staff, prompt room service, clean room

parking fee (tho valet staff were wonderful); paid $35 for an average tasting room service pizza

the spa tub unfortunately was dirty

spa close shower s terrible, bad smells

though i didnot use, swim pool and spa look great

the only reason i chose this hotel over others was the indoor spa / hot tub

spa / pool closed for renovations. wasn't notified prior to booking.

the spa wasn't all that hot.

oppostunity for a late check out and the shuttle service. nice bar and pool area!

was very comfortable and on site restaurant and bar very welcoming and offered great options

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

checks the mark for location, cleanliness, friendly staff and a great retro style restaurant / bar

wrong room info on spa tub in queen room.

the location. the whirlpool in the room and it had both spa and pool indoor ms

clean and spacious room

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

the pool

kitchen and fireplace = we were upgraded

the apartment was very spacious. the kitchen had all the equipment and tableware that we needed.

it had everything we could possibly need for our 4 day stay with a well equipped kitchen, lots of white fluffy

also, we called the front desk for assistance with the fireplace and asked four times if a staff person could

mine included two bedrooms and a full kitchen

much better value than downtown and with free parking and windows that open we are able to get two rooms here

i had to walk quite a bit from parking spot but happy parking was free.

the building itself is very nice the pool and exercise room

parking too was an issue

the pool was a really fun feature