excellent spa facilities and all included in the price

the spa wasnt open :(

the spa staff were helpful and friendly

good pool/spa and facilities

particularly like the gym, spa and treatment facilities

spa not working as it is being refurbished

sauna was out of order on the sunday and monday and the spa pool was out of order on the monday

that this affected us in any way but we didn't find out until arrival at the hotel, that the spa was closed

the spa ppl wasn t working and the pool and changing rooms are dated.

sofa bed was uncomfortable. rooms were small. spa and swimming pool needs updating.

manor was warm, very christmassy, all the staff were very friendly and helpful, we went in the spa for a couple

lovely relaxing break with use of spa and pool

spa easy check in. comfy bed

the spa facilities are amazing

great spa

health spa facilities were good and covid measures were well managed

the spa experience was just what we needed and the evening meal was lovely

had a very good stay, everything was very clean, i had everything i needed, the pool and spa were amazing

friendly staff, particularly in the spa area, we had two young babies, they were extremely helpfull

nice friendly hotel free use of spa fantastic breakfast

spa is stunning and the pool is fab

spa was really nice

atmosphere, food, spa facilities and accommodation

the hotel is so clean and smells like a spa everywhere

spa facilities were great and restaurants were also excellent

spa and pool were a bonus, particularly when our second day was very cold outside

modern , clean ,fantastic facilities with the restaurant & spa and perfect location for visiting the vibrant

the swimming pool & spa was fantastic

each and every one of them, the reception, breakfast, bar, breakfast, and evening meal staff and spa, you made

the spa and location

the noise might be a problem if you have kids who go to bed a bit earlier

room was above the kitchen i think as it smelled like frying and cooking all the time, was also very hot as no

bar area for chilling

wifi wasn t strong enough to reach the top floor room 15

apartment we stayed in was very homely and plenty of room for 4 adults also the kitchen was fully equipped making

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking

we were upgraded to the spa room which was a lovely surprise at check in

we got upgraded to the spa which was beautiful

were upgraded to the spa room when we arrived which is absolutely gorgeous

told no access to the pool and the spa was not available as should have been booked a long time back

spa facilities and treatment was wonderful

spacious room, extra large bed, robes and slippers, complimentary tea and coffee with fresh milk,

10/10 for everything including spa treatments.

i used the spa which was very relaxed and exactly what i needed, the spa receptionist showed me around and i

the spa facilities

the room spacious and bed really comfy

lovely room, great spa & pool area, fantastic brekkie!! ud83dudc4d

spa was very nice

we looked at the spa which looked lovely although we didn't get chance to use it

spa facilities weren t very nice

no spa facilities on site.

the bar was closed when we arrived back at 10pm for a night cap

breakfast not included

no room service at 9pm sunday evening

and spa were excellent

staff were very accommodating, room was beautiful, spa access and food.

location was perfect for town and train station . spa facilities were also really good.

are a group of 5 ladies who came to chester for a day at the christmas markets, a spa afternoon and then a meal

used spa facilities & had a full body massage

spa was very good for the price of 20 per person (if you have a room there), i had access to the

friendly staff cookie of arrival the spa the food everything was very good thank you

extra 20 charge per person for 2 hour use of spa and pool

impressive suite with complimentary mini bar, luxurious spa and fresh tasty breakfasts in a fabulous location

the food was lovely , our room was clean and tidy and the spa was relaxing

having the spa facility is fantastic

was amazing couldnt fault anything room amazing staff amazing breakfast top notch spa

were excellent food was brilliant and the spa treatments were great and i also enjoyed using the

fabulous stay and the spa was fantastic way to relax

check in, beautiful breakfast and lovely spa facilities

are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so

spacious rooms, with a lovely restaurant serving delicious english breakfast and supported by very

the gym and spa facilities were an added bonus

spa was fantastic, i had 2 treatments which were very good, and the gym was modern with plenty of

spa facilities are great and ideal for a girl s weekend

into the garden was lovely, the beds were very comfortable the room was clean and there was a spa bath which

the room was lovely with large tv, tea/coffee making facilities and spa bath with rainforest shower

fantastic room with great wifi connection and much needed spa bath

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

nice spa bath

i wouldn't go to any other hotel, the staff are amazing the staff i the spa are amazing

the food was amazing and spa was perfect for us

beautiful gardens - a lovely spa - charming staff - pleasant bar and restaurant

excellent service, spa and massage , food and room - faultless

second visit here lovely stay and spa facilities are a bonus

hotel and food where amazing. spa the next day lovely.

spa excellent with unique experiences

we didn't have breakfast or use the spa so cannot comment

spa facilities were fabulous

spa facilities, near to other attractions and liverpool, we have been before some years ago,

fantastic staff comfortable bed great breakfast the location is stunning and the spa was lovely

the spa wasn t really a spa

breakfast was excellent lots of choice once again nice lady serving at breakfast

the swimming pool was lovely and was an added bonus

sauna very small and pool too cold but thats just my opinion.

lovely room. bed a little hard. food delicious. spa was amazing.

beautiful, great location, not too far from chester , spa facilities were great

lovely hotel & spa - comfortable rooms & welcoming reception

spa is out of this world, we went for the twilight spa and it was incredible

spa facilities were great with several different options for treatments

and the access to the gym and spa was brilliant

spacious room equipped well

the spa and gym was absolutely brilliant and the bedroom was amazing

lovely hotel with excellent spa facilities and good size bedroom

spa was amazing and quite after 8pm we will be back.

the manager then claimed that the spa had just been refilled, which it obviously was not

dirty sock left over when i put the spa bath on black stuff flew everywhere from the jets a tiny shop with hardly

kitchen has everything you need apart from teaspoons

i couldn't find any frying pan in the kitchen

great lodge! and great could take pet along many don t offer this service.

spa room

enjoy being able to access the pool and spa next door for free

access to the spa next door (outdoor pool and jacuzzi

spa but my son could come with me (aged 13) which spoilt our trip

spa facilities are away from the property, need to carry the towels

spa was fab despite the pool undergoing essential maintenance we still got to use the other

spacious room, clean bright and, huge bed and good to have a tv you can screen share you apps such

we used the spa and had a thermal experience

beautiful room and spa facilities. accommodating friendly staff. a special experience

the spa facilities in particular were stunning, and the location is ideal

the gym and spa was great

i like the pool and gym bit very well and the room are gorgeous too

enjoyed our stay with kids

good faciltys pool bar and restaurant and the staff

it was great that the pool was open so late that the kids had something to do before bed