the pool area in the hotel was amazing and the thermal spa experience was fab

it makes out your getting the spa included

spa facilities, near to other attractions and liverpool, we have been before some years ago,

hotel and food where amazing. spa the next day lovely.

we didn't have breakfast or use the spa so cannot comment

the spa and gym was absolutely brilliant and the bedroom was amazing

clean and room spacious

and the access to the gym and spa was brilliant

spacious room equipped well

break ud83eudd17 excellent stay at a reduced offer on a sunday deal from use of spa / gym facilities to checking

nice spa bath

fantastic room with great wifi connection and much needed spa bath

great food great fantastic hotel vary romantic hotel realy enjoyed spa bath proposed to my partner in restaurant

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

also spa bath in all doubles , fantastic

the rooms were nice and comfortable, restaurant was chic and the spa facilities seemed great though we did not

comment was in spa treatment room maybe accessible bed for example control given to higher lower bed and side

lovely room, great spa & pool area, fantastic brekkie!! ud83dudc4d

the room spacious and bed really comfy

the beautiful surroundings the staff are wonderful really enjoyed the spa day would recommend

location and spa bath

polite staff comfortable spacious rooms amazing spa bath

the rooms were clean, had a lovely layout, comfy beds and a spa bath that was perfect after a walk in the rain

fabulous with the children, one issue with the room and given a different room instantly, spa bath was a massive

space in the room was fantastic

the gym and spa was great

one centre and albert dock it was so near everything with minimal noise i couldn’t fault it my kids loved it

everything, great location,comfort,great breakfast,facilities gym pool whats not to like,

it was great that the pool was open so late that the kids had something to do before bed

perfect hotel for a family stay with the kids. pool was an added bonus.

the use of the spa facilities makes a relaxing stay and the breakfast in the restaurant is delicious

everything wouldn t stay anywhere else. spa was great

a nice relaxing night away with the use of spa

that the hotel and spa were really well appointed and staff were friendly and helpful at all times

i know there showers in spa area but he does need assistance and he felt uncomfortable using them

i wish there was a spa as i do love hotels which include this.

spa facilities or a massage would have been nice

fast wifi

decor cocktails room service location staff

comfortable beds and pillows gorgeous shower gels well stocked mini bar lovely christmas atmosphere x later

beautiful room and spa facilities. accommodating friendly staff. a special experience

spacious room, clean bright and, huge bed and good to have a tv you can screen share you apps such

gorgeous hotel and staff were so friendly. spa was stunning!

spa was fab despite the pool undergoing essential maintenance we still got to use the other

we used the spa and had a thermal experience

spacious rooms, great location to matthew street, spa bath, great staff at hotel and bar area

spa bath in the bedroom was great but water went everywhere when had it on & was worried about the

location and the spa bath

room, clean, loved bath in room so could have a spa bath whilst watching a film ud83cudfa5

quilted material on the walls, dark paint and our room had two (2) showers and a big spa bath

perfect location nice room, i booked a double and a family room. good wifi friendly staff

cooking or laundry facilities

poor wifi. single glazed windows.

towels, hair dryer, wifi, etc

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key

was lovely, spa bath very relaxing

in the room, you will find a helpful folder explaining how to operate air conditioning/tv/spa bath/shower, etc

spa bath was very nice

the big bed and spa bath

the room itself was spacious and bright, the spa bath was lush and easy to operate

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

friendly staff and locals in the bar below

it was perfect and had everything i need - close to train and bus station, clean toilet, strong wifi and can

loved it staff are great clean rooms bar has great staff as well deffo 5 **

joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident

spa baths

spa bath was excellent food in the crompton restaurant was to die for presentation was excellent

they dont got a indoor swimming pool and spa facilities

hotel features a nice swim and spa area which is so unique compare with the hotels around, as well as its the

liked the fact that it was clean and that they allowed a dog to stay as they are pet friendly

the bedroom was excellent, far better than expected. the spa facilities were also fantastic.

the spa made the whole thing amazing

in particular the spa manager who was on the desk when we paid was so lovely

beds, well decorated, great spa and amazing staff, the bartender was great, good conversation and helpful service

spa was lovely, room was very clean, location was excellent, breakfast was delicious and the

spa bath is a really nice added extra

room decor was great, lovely spa bath and the bluetooth speaker was just perfect for me

very friendly and moved us to a room with a spa bath for our son could not fault them

everything rooms were great spa bath amazing

site parking felt very secure and lots of spaces even when arriving in the evening

location spot on, rooms clean and beautiful bath amazing kids loved the big spa bath

spacious, comfatable room with spa bath. plenty of extra towels etc

the room & spa bath was great!

spa bath was gorgeous

location breakfast was amazing room was massive and great spa bath attentive and helpful staff - thank you to

we also used the spa which was nice

spa was slightly over booked and had a lot of people in it which slightly ruined the experience

although i didn t use it i looked about the spa and it looks fantastic

-spa price is a little too high for only a couple of hours -very high service charge in the bar

only thing i was disappointed in is that the pool was apart of the spa facilities and you had to pay 50 each

location, rooms spacious, the kids loved the idea of the tv s being smart ones

slight humming noise from fans outside (heating, kitchen or air con?

wifi good, laundry

easy to take the staff elevator and end up in the kitchen

breakfast was excellent - the way to the center some minutes only the internet - wifi

fantastic staff comfortable bed great breakfast the location is stunning and the spa was lovely

the spa wasn t really a spa

robes to wear when crossing to and from swimming pool would have been appreciated.

had bar snack second night

the staff are all lovely and the breakfast is cooked to perfection

and the spa - well certainly was needed

spa was absolutely incredible, the rooms and bar were excellent the staff couldn t do enough for

related but spa treatment not as advertised for my partner and had to complain

excellent breakfast, beautiful spa facilities, spacious coumfy bedrooms.

the spa and pool facilities are outstanding