excellent spa facilities and all included in the price

the spa wasnt open :(

the spa staff were helpful and friendly

good pool/spa and facilities

particularly like the gym, spa and treatment facilities

are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so

spa was fantastic, i had 2 treatments which were very good, and the gym was modern with plenty of

spacious rooms, with a lovely restaurant serving delicious english breakfast and supported by very

the gym and spa facilities were an added bonus

amazing hotel, spa and restaurant! unbelievable price. very attentive staff. highly recommend

dirty sock left over when i put the spa bath on black stuff flew everywhere from the jets a tiny shop with hardly

the manager then claimed that the spa had just been refilled, which it obviously was not

easy close parking next to lodge

heating was good and didn t feel cold in there, hot tub was excellent and clean, good parking availability

nothing really apart from no plug in the kitchen sink

the added bonus was the spa facilities and the length of time they were available from

spa was very nice

lovely room, great spa & pool area, fantastic brekkie!! ud83dudc4d

comment was in spa treatment room maybe accessible bed for example control given to higher lower bed and side

we looked at the spa which looked lovely although we didn't get chance to use it

spa easy check in. comfy bed

the spa was excellent

manor was warm, very christmassy, all the staff were very friendly and helpful, we went in the spa for a couple

spa had no hot water when we visited, but they were waiting for it to be fixed

great spa

health spa facilities were good and covid measures were well managed

spa facilities very good.

enjoyed the chester town and sunday carnival also day at chester zoo my wife enjoyed the spa facilities and

friendly staff, particularly in the spa area, we had two young babies, they were extremely helpfull

the spa experience was just what we needed and the evening meal was lovely

have been nice to walk around the pretty japanese garden but this was reserved for the use of spa customers

spa gardens are a delightful place to chill out with a glass of wine ( great options) watch the koi

spa facilities were great and restaurants were also excellent

atmosphere, food, spa facilities and accommodation

location, gardens, spa and restaurants were beautiful, the staff were friendly and helpful would be an amazing

that this affected us in any way but we didn't find out until arrival at the hotel, that the spa was closed

the spa wasn't working during our stay

be nice, if spa area a bit renovated as obviously some parts weared out

spa not working as it is being refurbished

sofa bed was uncomfortable. rooms were small. spa and swimming pool needs updating.

were lovely and friendly, hotel was beautiful, food was great and the spa was brilliant, would deffo come here

spa excellent with unique experiences

the pool area in the hotel was amazing and the thermal spa experience was fab

spa facilities were fabulous

spa facilities, near to other attractions and liverpool, we have been before some years ago,

spa and pool were a bonus, particularly when our second day was very cold outside

modern , clean ,fantastic facilities with the restaurant & spa and perfect location for visiting the vibrant

spa was gorgeous

the swimming pool & spa was fantastic

the spa and location

poor wifi connection in the an ex where we were

& comfortable accommodation, pet friendly so meant our 2 small dogs got a little night away aswell

staff impeccable, from checkin/out to the bar staff

the noise might be a problem if you have kids who go to bed a bit earlier

location, apartment fab, staff lovely and secret garden bar and restaurant wonderful

room was well decorated, comfortable and with a huge wall mounted tv. enjoyed the spa bath.

nice spa bath

the room was lovely with large tv, tea/coffee making facilities and spa bath with rainforest shower

also spa bath in all doubles , fantastic

great food great fantastic hotel vary romantic hotel realy enjoyed spa bath proposed to my partner in restaurant

spacious room, extra large bed, robes and slippers, complimentary tea and coffee with fresh milk,

10/10 for everything including spa treatments.

our only mistake, we thought the spa had maybe a

spa facilities and treatment was wonderful

i used the spa which was very relaxed and exactly what i needed, the spa receptionist showed me around and i

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

we got upgraded to the spa which was beautiful

were upgraded to the spa room when we arrived which is absolutely gorgeous

we were upgraded to the spa room which was a lovely surprise at check in

no spa facilities on site.

spa facilities weren t very nice

room was small but adequate for one night. wifi was quite slow

breakfast was superb, plenty of choice

free wifi throughout

used spa facilities & had a full body massage

staff were very accommodating, room was beautiful, spa access and food.

spa was a lovely addition to stay

spacious room, spotlessly clean and comfortable, bath or really good shower, plenty of hot water,

location , spa , staff , breakfast excellent

spa was amazing

extra 20 charge per person for 2 hour use of spa and pool

friendly staff cookie of arrival the spa the food everything was very good thank you

the spa is not included in the price and comes at an extra cost which we were not aware of

impressive suite with complimentary mini bar, luxurious spa and fresh tasty breakfasts in a fabulous location

were excellent food was brilliant and the spa treatments were great and i also enjoyed using the

fabulous stay and the spa was fantastic way to relax

was amazing couldnt fault anything room amazing staff amazing breakfast top notch spa

spa was perfect everything close to the pool and temperatures spot on

having the spa facility is fantastic

the spa wasn t really a spa

fantastic staff comfortable bed great breakfast the location is stunning and the spa was lovely

the staff are all lovely and the breakfast is cooked to perfection

and welcoming, nothing was too much trouble and always happy to accommodate requests that i had (parking) would

we stayed in the hotel both nights and ordered room service we were that cosy

the food was amazing and spa was perfect for us

beautiful gardens - a lovely spa - charming staff - pleasant bar and restaurant

the spa was very nice and comfortable.

excellent service, spa and massage , food and room - faultless

the hotel facilities including the spa were lovely

spacious room equipped well

lovely hotel with excellent spa facilities and good size bedroom

and the access to the gym and spa was brilliant

i like it for the gym room and spa and pool , also a nice pub .....

clean and room spacious

was so relaxing for the kids too the spa was amazing too we all enjoyed the place even the kids love the pool

the spa and restaurants were beautiful and the cabin was really big and well maintained

chalet and spa facilities

on wall so cozy and comfortable, definitely stay more often when need a break to relax in the spa and the

loved everythink about the property and the spa the restaurant all lovely

no spa bath available

more information in the room about the spa times and for food etc

spa but my son could come with me (aged 13) which spoilt our trip

spa facilities are away from the property, need to carry the towels

access to the spa next door (outdoor pool and jacuzzi

spa was amazing

lovely room. bed a little hard. food delicious. spa was amazing.

beautiful, great location, not too far from chester , spa facilities were great

spa facilities were great with several different options for treatments

polite and friendly staff, very clean, amazing spa and facilities, halal menu for food at the redmonds

loved everything about it tbh, the staff were really helpful and frienly, the spa was lovely and clean andthe

loved the breakfast options and spa facilities

love every element of the beaches the staff on arivel the rooms house keeping staff the spa the bar staff the

spa was so nice too

we had no slippers for the spa which would have been

the rooms were clean, had a lovely layout, comfy beds and a spa bath that was perfect after a walk in the rain

was very spacious and clean, staff all friendly with very easy check in

fabulous with the children, one issue with the room and given a different room instantly, spa bath was a massive

stay the spa bath amazing ud83dudc4f also huge big enough for 2 people the place amazing room huge fantastic

the room was spacious, clean and the spa bath was the cherry on top

the gym and spa was great

early check in, central, clean

loved this property easy to find room, swimming facilities and gym were clean and so private consider it's in

i got good use of the swimming pool too

hotel was so ideal it was very central we had less than a 3 min walk to the heart of liverpool one centre and