lovely hotel with excellent spa facilities and good size bedroom

standard of room, excellent pool and spa facility with good changing rooms, lots of food and drink options

the spa and gym was absolutely brilliant and the bedroom was amazing

clean and room spacious

spa was amazing and quite after 8pm we will be back.

spa facilities were fabulous

we didn't have breakfast or use the spa so cannot comment

the pool area in the hotel was amazing and the thermal spa experience was fab

it makes out your getting the spa included

spa excellent with unique experiences

spa was fab despite the pool undergoing essential maintenance we still got to use the other

the spa facilities in particular were stunning, and the location is ideal

beautiful room and spa facilities. accommodating friendly staff. a special experience

spacious room, clean bright and, huge bed and good to have a tv you can screen share you apps such

we used the spa and had a thermal experience

hotel was very clean and beautiful room (deluxe double with spa jacuzzi)

the spa bath was broken so room wasnt worth money

spa bath was very nice

in the room, you will find a helpful folder explaining how to operate air conditioning/tv/spa bath/shower, etc

of the suite was fantastic and the jacuzzi spa bath was out of this world

the gym and spa was great

enjoyed our stay with kids

tried to order food through room service

great breakfast and the pool was a big plus for my child

bar was lovely

was very spacious and clean, staff all friendly with very easy check in

polite staff comfortable spacious rooms amazing spa bath

the room was spacious, clean and the spa bath was the cherry on top

stay the spa bath amazing ud83dudc4f also huge big enough for 2 people the place amazing room huge fantastic

where very friendly and helpful,the quarter deck bar with the terrace was fantastic,the room with spa bath was

wifi signal excellent

kirsty during the day in bar was very friendly and helpful

front door coming and going have to walk in to the bar but not to bad

friendly staff and locals in the bar below

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was

spa bath was excellent food in the crompton restaurant was to die for presentation was excellent

spa baths

hotel features a nice swim and spa area which is so unique compare with the hotels around, as well as its the

they dont got a indoor swimming pool and spa facilities

loved the bar areas, staff, and the busy holiday vibe in general

spa bath in the bedroom was great but water went everywhere when had it on & was worried about the

spacious rooms, great location to matthew street, spa bath, great staff at hotel and bar area

quilted material on the walls, dark paint and our room had two (2) showers and a big spa bath

perfect location. big room. spa bath was great.

location and the spa bath

towels, hair dryer, wifi, etc

wifi is not stable

great location, very clean, good facilities, good free wifi.

poor wifi. single glazed windows.

excellent wifi

great food great fantastic hotel vary romantic hotel realy enjoyed spa bath proposed to my partner in restaurant

into the garden was lovely, the beds were very comfortable the room was clean and there was a spa bath which

spa bath was an absolute treat and the staff were all so lovely

also spa bath in all doubles , fantastic

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

that the hotel and spa were really well appointed and staff were friendly and helpful at all times

we also used the spa and gym which made our stay really good

was wonderful, staff were polite and helpful, rooms excellent, spa area was great lovely facilities, we used

i know there showers in spa area but he does need assistance and he felt uncomfortable using them

a nice relaxing night away with the use of spa

very friendly and moved us to a room with a spa bath for our son could not fault them

i d recommend upgrading to a room with a spa bath as this was very relaxing after a long days worth of walking

how aesthetically pleasing it was and the spa bath

site parking felt very secure and lots of spaces even when arriving in the evening

everything rooms were great spa bath amazing

at the hilton are excellent the staff are very friendly and accommodating, the spa is a must whilst staying at

the room was very spacious and had all of the extra, such as hairdryer, iron, ironing board and plenty of

complaints about the hotel but there is an addition charge to use the spa facilities so depending on the room

spa was my highlight the woman were on hand to help and the facilities blew my mind room cosy gym

beds, well decorated, great spa and amazing staff, the bartender was great, good conversation and helpful service

the room & spa bath was great!

we loved the spa bath and space in room

location breakfast was amazing room was massive and great spa bath attentive and helpful staff - thank you to

spa bath was gorgeous

the room was gorgeous and the spa bath was amazing

1 barman on in castaways on a very busy night

lovely reception staff. enjoyed the bar and the restaurant.

castaway bar is adjacent to the restaurant and is very comfortable to have a drink and a game of pool

wifi good, laundry

a selection off cocktails drinks and light meals was tucked away for a bit of fun be it a game of pool watching

spa was slightly over booked and had a lot of people in it which slightly ruined the experience

loved the spa and the room was so spacious and clean

although i didn t use it i looked about the spa and it looks fantastic

we also used the spa which was nice

amazing location, staff fantastic, room and spa perfection

i wish there was a spa as i do love hotels which include this.

spa facilities or a massage would have been nice

room service was wonderful too

resident bar closed at 12

comfortable beds and pillows gorgeous shower gels well stocked mini bar lovely christmas atmosphere x later

access to the spa next door (outdoor pool and jacuzzi

no spa bath available

enjoy being able to access the pool and spa next door for free

spa facilities are away from the property, need to carry the towels

spa room

excellent breakfast, beautiful spa facilities, spacious coumfy bedrooms.

related but spa treatment not as advertised for my partner and had to complain

the spa and pool facilities are outstanding

from the concierge, reception staff, bar staff, restaurant staff and spa staff

the spa topped off a wonderful stay in liverpool