i wanted a spa treatment and day one i couldn't find anyone to help me, i went to the spa several times, there

buggy, spa massage and breakfast were really good.

personal at reception and spa were very friendly, some of the rest should learn

of with few exceptions, at least the looks at the higher level are well taken care of, also the spa although

spa (from the treatment to the kindness of the employees) and the restaurant food (which was always

rooms, great views, well equipped kitchen, good beds, helpful and friendly hosts, quiet

the house is marvelous and very comfortable (also for families with small kids

view, a lot of space, 2 bedrooms, well equiped, very clean, washing mashine, parking place, good breakfast, the

liked the peace and quiet, the privacy, the stunning views, all the birds, the well equipped, kitchen, outside

the house is marvelous and very comfortable (also for families with small kids

there was some party in the near spa with loud music till midnight

location is across from a public pool/spa and there was a lot of traffic on weekend.

stayed in the chalet - which included a small kitchen - which was nice

full kitchen was great, but missing some basic ingredients for real cooking (oil, spices and such)

good relaible wifi

no body soap in the bathroom. the french toast is not an option for the free breakfast.

in) was not very helpful ot welcoming; except security guard who helped us at night with luggage; breakfast was

delicious food for the included breakfast

has trails for birdwatching that does not disappoint with a waterfall on the property great breakfast perfect

our unit, brought our supper to the room when my wife fell ill and served us a healthy and tasty breakfast

excellent food restaurant and breakfast

breakfast was great

the included breakfast was amazing

and late at night, but they were able to accommodate me, show me the parking, and made good breakfast + coffee

breakfast was amazing

parking inside the parking lot was a bit stresssful and noisy for those who had windows to this

clean, comfortable, with most of the basic amenities, and traditional cr breakfast

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

the pool/jacuzzi was a nice place to relax

breakfast was bountiful.... located near la paz park, great for kids

there is a convenience store around the corner for groceries and walmart is 7 min away also, the pool is nice

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

there is a big supermarket and many restaurants, bars and breakfast places near the place

the staff were very welcoming, they spoke english and served a delicious breakfast

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

fantastically friendly staff; slick interior design; best free breakfast anywhere!

we were given two breakfast choices and plates were prepared in the kitchen and served

breakfast, included in the stay, was excellent, with plenty of locally grown coffee

we found that the wifi did not work well in our room.

so far the best breakfast we got

the breakfast has been also excellent (including eggs, fruit, local cheese, cake,

the local breakfast option was perfect, especially the drip coffee

fridge :-), ok shower, nice lobby/restaurant area, nice court with a sitting area, space for car parking ps

the staff is very friendly and helpful, the breakfast is good and the location is glorious.

parking situation

the hotel has a bar next to the entrance, where you can sit and get some beers for a small price

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

typical breakfast with coffee : totally delicious ! nice and warm staff

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

they gave us a suite for the price of a standard room but the spa was not working.

the room was great - very spacious with a spa bath and well lit with an interesting configuration

of lights so its very very dark, the railway right next to the property so expect to have your kids up at 6am,

i was grateful to have laundry service

breakfast and shower were good.

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

is close to nearby eateries, bars, and walking distance to downtown

great bar and breakfast

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

i like that the bar is downstairs

and the staff is great they also have nice spa packages

there are always activities in the restaurant area and also a spa and massage place

wifi was good, felt very safe

great design, convenient amenities, comfortable bed, great local location, laundry available

home to at the end of the day in the city: friendly faces, lovely food, comfy seats, good wifi, english

however, would not recommend any of the spa services to your room, not good quality, not worth the price

breakfast

room service available 24 hours

we used the room service to order some food which

private parking and good room service

needed to have wifi for work and it was very spotty , often useless.

there seems to be a lack of consistency out of the kitchen and breakfast was a bit late

kitchen closes too early. they should serve at least pizza until closing time.

the parking is in the street in front of the hotel

included breakfast was good

showers did not drain well, no safety box in the room, room service took forever

everything but the gym was top shelf.... including the location!

(stray pen mark says they weren't changed) the towels smelled like they were used for someones pet

breakfast is delicious and valet parking is awesome

wifi was terrible and the breakfast could ve been better

the facilities listed a spa but there wasn't one.

was very comfortable, although the bathroom tile and spa were old and marked

room with a huge spa bath and shower

spa bath, location, food and terrace.

room rather like an hospital room. room service impossible to get hold of.

and laundry available

wifi connection in room not the best

of the rooms have windows that connect to the kitchen which made it impossibly noisy and the smells from the

our room was above the kitchen, resulting in a lot of smell

wifi was great during our stay

the pool, lobby and restaurant were really nice

location and facilities (pool, gym and restaurant)

to make matters worse, when i attempted to contact room service, no one even answered the phone

on top of that, loud construction work was taking place near the pool, making it difficult to enjoy any of the

good central location. very comfortable beds. nice bar area

we enjoyed the spa every night and my kid loved the pool

have stopped having a spa since covid but it's still marked they have a spa

spa second floor lobby

the other major issue were 3 your kids that destroyed the peaceful environment

the wifi was not sensational but for us it was satisfactory

wifi is not great in the room.

it's behind the large hotel/casino, which is a bit confusing when coming in late

great staff and awesome breakfast served every morning with fresh fruit, coffee american or tico to chhose

place was clean, bathroom inside the dorms with towels and soap, nice breakfast included, room has lockers,

the breakfast is simple, but enough

no restaurants within walking distance and limited kitchen facilities.

very cozy relaxed place & host is spectacular! breakfast was awesome & a bonus !

clean and nice balconies, the kitchen was great to use for cooking simple things, staff was cool and helpful,

lady owner was very nice and happy to accommodate me with an early breakfast everyday

kids loved the hammock seats

across the street is casino, so can be a little bit noisy.

the bartenders at the bar was so welcoming, as was the staff at the reception worth a

the bar was a very cool space, i'd definitely recommend checking it out

if you don’t mind staying close to casino, this is excellent place

loved the breakfast

the spa and gym equipment was not good the thread mill was not working

spa and gym needs work and needs to work

lots of storage space, breakfast was okay, and having a spa and gym was nice.

booked it for the spa

sloth would have reacted faster - the pillows filled with imagination rather than substance - no room service

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

the masseuse is alright, but the spa they advertise extensively is a really tiny little room

wifi signal,acceptable restaurant,helpful front desk staff

they no longer have a breakfast bar post-covic bad

excellent breakfast. excellent location. downtown close to everything. polite friendly staff.

good breakfast

hardly manageable hot water in the shower. poor breakfast.

good location and breakfast, friendly staff. fast wifi.

good location and breakfast, friendly staff. fast wifi.

breakfast wasn t much better

spa bath was unfortunately quite dirty with soap scum

) with spa pool

the pool and spa was quiet and clean

the jacuzzi spa was quite cold

nice hotel, staff is very friendly, they have free self-parking

bad quality of kitchen equipment (especially tableware)

a delicious/all inclusive/unique/home cooked breakfast every day (you will not get that anywhere else

wifi signal only worked in kitchen area.

there was no wifi in the rooms, just near the main building.

beautiful place, easy to get to, well set up and run, the owner louis was very nice and friendly, breakfast was

a spa is missing for a hotel like this

the free parking was great for being in the city

parking space is a bit small

also, let people know you replace the complementary water every time you ask for room service so we don t

should offer fried plantain everyday for breakfast

due to covid the gym and spa were out of service.

no pool. but the hot tub was wonderful.

the kids loved the hot tubs

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

swimming pool would have been nice, but perhaps a bit too much to ask in a relatively small urban setting

bar and restaurant in the house

friendly staff good breakfast the style of charm of the hotel including the furnishings, artwork, and fixtures

very pleasant. good location. friendly, helpful staff. great breakfast.

very good breakfast

breakfast included in the room

breakfast costed extra money

everything else on the breakfast bar was off limits

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

i liked it that they had toast for breakfast.

should have an american breakfast on the menu because a lot of canadians and america's visit there

nice large room and clean bathroom. pool was fine, gym was good and the bar area ok

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

good location about 3km walk to centre. check in parking all easy. room spacious. big bed

pool was so cold jaja

bar was ok but very expensive / over

pool! although it's too cold

pool and gym, location is quite nice as well

the gym was good

the hotel and pool were beautiful

we couldn t do a late check out, but could use the shower in the gym before go to the

great breakfast the casino nice staff gym welcome drink great wifi

very comfortable beds, nice bathroom, bar fridge, safe for your valuables, cable tv, air con and the wifi was

breakfast buffet was fantastic

casino behind the hotel which we did not frequent

the bar and restaurants in the same building were extremely convenient

super nice pool to take a nip and super delicious and comprehensive breakfast

laundry service is way too expensive compared to other hotels (but you can use the washing machines

we stayed in a suite with a full kitchen, two bedrooms with the most comfortable pillow-topped mattresses we

very spacious and excellent location to walk to la sabana with kids

napkins in the kitchen or with the breakfast

spa was wonderful

lovely relaxing bar, bar food and breakfast excellent

the breakfast was terrific, too

the breakfast was adequate but more than made up for by the astonishingly lovely gardens

breakfast was exceptional, the garden is amazing