no body soap in the bathroom. the french toast is not an option for the free breakfast.

in) was not very helpful ot welcoming; except security guard who helped us at night with luggage; breakfast was

there was some party in the near spa with loud music till midnight

location is across from a public pool/spa and there was a lot of traffic on weekend.

good wifi connection

safe parking was also a big plus

to find and parking in front

spa bath with views into jungle

the spa jacuzzi in our room was healing and warmed me after a few kilometers of walking up hill

as a allergic person to a loooot of food ingredients they were also open and flexible with the breakfast

you rely exclusively on the hotel wifi

nice breakfast, well prepared, beautiful view. very confortable, spectacular views.

buggy, spa massage and breakfast were really good.

personal at reception and spa were very friendly, some of the rest should learn

of with few exceptions, at least the looks at the higher level are well taken care of, also the spa although

hot spring pool and spa are lovely

i wanted a spa treatment and day one i couldn't find anyone to help me, i went to the spa several times, there

rooms, great views, well equipped kitchen, good beds, helpful and friendly hosts, quiet

the house is marvelous and very comfortable (also for families with small kids

it's comfortable sitting inside or out and the kitchen is one you can actually cook in if you wish, with good

the kids enjoyed the green spaces, the horses and especially the cat and dogs which said hi from time

mattresses are excellent the kitchen is well equipped

the room itself was well-equipped, featuring a kitchen complete with coffee and a coffeemaker that allowed us

be nice that the bar would have been open till later (for us was out off the season so we were the only guests

one of the most amazing things was the breakfast where you could watch many many different birds on the feeding

very tasty breakfast and dinner, very helpful personel

i loved watching toucans during breakfast

breakfast was plentiful, delicious and coffee was great

breakfast was great

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

our unit, brought our supper to the room when my wife fell ill and served us a healthy and tasty breakfast

the breakfast was amazing and the fruits were perfectly ripe.

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

nice pool.

was beautiful, security was nice, neighborhood was quiet, room service was well provided

our kids enjoyed the pool

property is beautiful, the pool is huge, the people are so kind

very nice pool and full size gym

spacious clean room with comfortable beds, breakfast was fine. nice swimming pool.

bad wifi

was kitchens in the rooms but there wasn t even glasses, cups, cutlery to make this kitchen usable

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

parking can be tricky!i

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

breakfast was basic

fantastically friendly staff; slick interior design; best free breakfast anywhere!

the spa was closed due to covid as was the hot tub

parking. couldnt close the balcony door. didnt feel very secure.

breakfast was included with our stay but they only offer 2 choices: americano or typical cr

construction by the pool, in the hood, dogs barking, smelled awful, photos are a lie

very complete breakfast, fruits, american or costarican breakfast.

the location is nice if you want to be in escalante neighborhood. wifi worked well.

the wifi didn't work well in the toilet

you really need ear plugs for the noise from people, the bar next door and the super loud train that passes by

the wifi in the room was pretty slow, though in the restaurant it was very fast

noise of train, bad wifi

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

in this hotel we had the best breakfast of all our stays in costa rica

no good onsite parking, it's a super narrow alley and you have to leave your keys with the front desk in case

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

excellent location, great breakfast, friendly staff

easy parking too

the free breakfast and the coffee was amazing

lovely hotel fantastic staff! everyone was so cheerful and helpful. great breakfast!

very clean, well organised, and great breakfast. can highly recommend

breakfast pancakes were amazing and welcome cocktail as well

they gave us a suite for the price of a standard room but the spa was not working.

the room was great - very spacious with a spa bath and well lit with an interesting configuration

room size, staff, wifi and the restaurant/bar

food in the bar very good

the breakfast wasn t so good

however, would not recommend any of the spa services to your room, not good quality, not worth the price

clean, spacious room in downtown san jose and excellent breakfast. gated parking lot.

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

room service available 24 hours

we were a bit disappointed in the sports bar as it was quite small but the casino and restaurant were larger

the room was superbly clean and the highlight is the infinity pool hanging above the tropical forest

the kitchen is well-equipped

beautiful view from terrace and amazing pool. the bed and kitchen were cosy and comfortable.

it features a fully equipped kitchen, a king-size bed, and an epic view

the views and the pool were awesome.

the kids loved the hotel, mainly the candy shop on sight

wifi connection could be better.

great breakfast and coffee bar

good and stable wifi

everything but the gym was top shelf.... including the location!

spa bath, location, food and terrace.

the facilities listed a spa but there wasn't one.

was very comfortable, although the bathroom tile and spa were old and marked

room with a huge spa bath and shower

parking a little challenging but they accommodated me well.

our room was above the kitchen, resulting in a lot of smell

rooms are small, but have a safe,, great wifi, good firm beds, and reading lights over the bed

room service and towels not available as needed and they just leave 2 long towels and just one

30am each morning, and the smells from the kitchen were strong from this time also

the breakfast was really good

good price- included breakfast, drinkable water. right in the city center.

kids were crying

breakfast s women are so amazing and have care of us and breakfast is very good

even in front there is a casino where you can exchange dollars to colones and on the side a supermarket for

they give you a towel and a bar of soap

negatives to mention i just wanted to go in the pool but it was always full of kids so i felt they needed it

also dont be turned off by the parking situation, there is a hotel parking very close by, but we parked on the

great breakfast on beautiful terrace, really nice doorman, receptionists, everything perfect.

they actually have a small parking lot a block away from the hotel

parking was difficult until late at night. lots of traffic noise at night

booked it for the spa

lots of storage space, breakfast was okay, and having a spa and gym was nice.

the spa and gym equipment was not good the thread mill was not working

spa and gym needs work and needs to work

foot , the suites was nice and bed was comfortable and i love they had a steam room and sauna and gym

and the staff is great they also have nice spa packages

there are always activities in the restaurant area and also a spa and massage place

offers services like transport to the airport, and, i think, laundry (both for a price)

also had my laundry done through their service and on the card mentioned it was all delicate and should be air

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

no clothes iron available. wifi is good, not great.

is close to nearby eateries, bars, and walking distance to downtown

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

breakfast buffet was almost empty due to the january 1st holiday but the hotel manager was more

breakfast was great, great bed and pillows, free, covered parking included and good cable tv

i sat in bar for over an hour waiting for the queue to disappear

you had better towels in the gym

on top of that, loud construction work was taking place near the pool, making it difficult to enjoy any of the

they provide parking accommodations and the staff can organize any activities you'd like to enjoy

the beautiful ladies working the bar area are a special breed of feminine

free breakfast. pretty ladies . happy hour

my room had only 4 english language channels, fox news, golf, nfl and an adult channel

a little boring at the property no pool not much to do at the hotel

they have wifi for you to connect your phone programs to the tv

sufficient parking places for our rental car

the parking lots where close to the rooms very convenient

we loved the swimming pool and deck - a perfect place to eat breakfast and watch the sun set

breakfast was great every morning

have stopped having a spa since covid but it's still marked they have a spa

spa second floor lobby

we enjoyed the spa every night and my kid loved the pool

beautiful old house with a large room, pool, breakfast everything was great

he comes to breakfast every morning to meet the people staying at his hotel and provided us with excellent tips

wifi a bit patchy when raining shower head was unpredictable and goes in every direction and gets

staff was friendly and helpful, nice bar attached, good breakfast menu in addition to included breakfast, good

quiet - comfortable bed - staff was very helpful for finding food or getting around in the area - breakfast was

good breakfast, good location, helpful staff

there is a casino behind the building and it was too noisy at nights

parking area is limited

the pool and bar were beautiful and fun

our apartment felt more like a little casa than a hotel room with a well equipped kitchen and nicely decorating

they have a lovely breakfast in the morning also

views, ambience is on point, wildlife, pool area, small walking path to explore, excellent pizza and papagayo

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

the masseuse is alright, but the spa they advertise extensively is a really tiny little room

phone service in the room keeps being busy trying to contact front desk or room service.

the hotel has a nice casino and near it a bar to socialize

cleaning staff, room service, and restaurants staff were fantastic

a spa is missing for a hotel like this

wifi was very good

perfect hotel for the last night on my trip. very good rooms, breakfast and pool. perfect gym!

all was good, the wifi was terrible

we were placed on a floor where there were many kids running and yelling in the hallway

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

- only one of the heating elements of the kitchen stove worked

- the pool is much smaller than it appears in the photos

amazing views, very safe & great to have a pool!

the large grassy areas are nicely maintained, and the pool is refreshingly cool

the spa had very limited availability

we had to mention two small downsides: the lack of a jacuzzi in the pool area, and the fact that for the price

the included breakfast was another plus point; there was a variety of delicious options that satisfied all

pool area have no space for hang out

adults only, so we had a very quiet time by the pool and it s surrounded by so much nature

the concierge, the room was pretty and very clean, the spa options

besides the rooms being spacious, clean, and very comfortable, the spa therapists gave us the best deep tissue

staff, the spa , and the food were amazing , second time coming here , never disappointed

an awesome place to relax, hit the spa and just have some quality time

the restaurant is superb and the spa delightful

the hotel then offered me a free laundry as a way to compensate for me

some garden plants around the pool had such a great scent just like an additional parfume but all natural

only minus were the parking spaces, which are on the side of a very busy road between 2 turns, which made it

the room was so clean and the pool was amazing

delicious breakfast, superfriendly staff

due to covid the gym and spa were out of service.

the kids loved the hot tubs

wifi connection is shockingly bad, which spoiled it for me also, but less importantly, the

we loved everything about this hotel from the ease of parking, to the staff, to the amenities

good gym for my needs