name on booking.com does not match name of hotel. profile says there is a spa - there is not.

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

the breakfast was also very good

breakfast was tipico costa rica and continental, but both were very delicious

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

the staff were great, the room and common areas clean, the music perfect, the breakfast super rico

great spot for staying a few days and working in the common area with exceptional wifi

perfect location with free parking + great breakfast

difficult to enter and exit parking area. car bottomed out.

neighborhood, good value, extremely helpful staff, wifi worked best in lobby

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

there is a big supermarket and many restaurants, bars and breakfast places near the place

the staff were helpful and kind. the included breakfast was a great way to start my day.

breakfast was good and the staff were friendly

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

i like that the bar is downstairs

great bar and breakfast

is close to nearby eateries, bars, and walking distance to downtown

the staff is very nice, the breakfast is good, and the room we stayed in was comfortable and has nice big

it also has a safe parking

the included breakfast was amazing

communal areas are good and wifi is fast

breakfast was amazing

breakfast was way to late should serve earlier

bar tenders always smiling and ready to help also, security guy, bell room , reception everyone

the food was very good, stocked bar, friendly staff, and had a pool table

the daily room service was great

the breakfast was great, and the location it's more amazing than i thought it would be!!!!

there are always activities in the restaurant area and also a spa and massage place

and the staff is great they also have nice spa packages

home to at the end of the day in the city: friendly faces, lovely food, comfy seats, good wifi, english

- location - staff - wifi - close to center

wifi was good, felt very safe

the pool and spa was quiet and clean

spa bath was unfortunately quite dirty with soap scum

the jacuzzi spa was quite cold

) with spa pool

they had a nice bar also where you could get a nice bar meal or snack and a drink from

the area is a little dodgy, with prostitutes lining up in the street (close to the casino)

great staff, very friendly and helpful, clean room and good breakfast

good breakfast, good location, helpful staff

the wifi was good, but a little slow

well equipped rooms, wifi in the room, hairdryer in the bathroom and a comfortable bed.

the masseuse is alright, but the spa they advertise extensively is a really tiny little room

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

clean modern, great staff, casino on property and restaurant and bar. good value.

the environment originated by the casino costumers in the evening.

some of the staff in the casino and such could be a little nicer

have stopped having a spa since covid but it's still marked they have a spa

we enjoyed the spa every night and my kid loved the pool

spa second floor lobby

loved how great the pool area was, the fresh cooked breakfast, the friendly staff and owner that greeted every

decent breakfast and good location

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for

the breakfast was good, the staff courteous and friendly

breakfast was great, great bed and pillows, free, covered parking included and good cable tv

breakfast was great, great bed and pillows, free, covered parking included and good cable tv

nice hotel, parking and bar

however, would not recommend any of the spa services to your room, not good quality, not worth the price

hotel advertised gym. non-existent gym..

also, i like the laundry facilities

close to the casino

nice place v central. bar and restaurant open 24 hrs big room coffee maker. helpful staff

the room was great - very spacious with a spa bath and well lit with an interesting configuration

they gave us a suite for the price of a standard room but the spa was not working.

nice outside bar area to the front too

good breakfast

the only missing thing was that they have only one breakfast

i had decent wifi in my room as well

location is great, breakfast was real good and the staff very friendly, including the two kids of the owners or

great location, our kids loved it!

strong wifi

location is good. very good breakfast.

spa bath, location, food and terrace.

the facilities listed a spa but there wasn't one.

room with a huge spa bath and shower

was very comfortable, although the bathroom tile and spa were old and marked

, the hotel room, complete with a large, varied breakfast and free wifi, is a bargain

the wifi works well

breakfast staff were pretty rude.

rooms are small, but have a safe,, great wifi, good firm beds, and reading lights over the bed

the breakfast was exquisite

wifi connection in room not the best

the spa and gym equipment was not good the thread mill was not working

booked it for the spa

lots of storage space, breakfast was okay, and having a spa and gym was nice.

spa and gym needs work and needs to work

music playing ( from the casino?) till 4am.

great staff and awesome breakfast served every morning with fresh fruit, coffee american or tico to chhose

breakfast and room cleaning by the amazing senora rosa

wifi didn't work properly in room

the breakfast is simple, but enough

price and next to convenience store and close to a casino

price and the staff is very friendly! the breakfast was excellent!

very good breakfast

it also has a nice, cozy little bar and is only 5 blocks away from a very large park to walk in

breakfast had a fair range of choices, from tico traditional to common us choices

bar and restaurant in the house

a spa is missing for a hotel like this

the view is excellent and the breakfast and bar are convenient and tasty

rooms are clean, pool and bar are nice.

we ordered a little room service at one point too -

perfect hotel for the last night on my trip. very good rooms, breakfast and pool. perfect gym!

due to covid the gym and spa were out of service.

there is also cuban bar next few blocks

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

the restuarant and bar are beautiful and the food was excellent

swimming pool would have been nice, but perhaps a bit too much to ask in a relatively small urban setting

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

our kids enjoyed the pool

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

spa was wonderful

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

we tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour

the pool and gym are great spots and there is something for the whole family on the menus

the breakfast not very interest.

pool was so cold jaja

the breakfast was great

the pool was perfect

s got kind of a jail vibe lol- bar food wasn t very good especially for the price

the wifi was fast and our room has been recently renovated

delicious room service menu and really friendly and helpful staff

larger casino winnings

room service and food was wonderful

gym appeared basic but i didn't use it

wifi signal was poor in the room.

the wifi is great

gym wasn t on premises just rooms were very dated the bathrooms were quite old smelled like old

the laundry room equipment could be updated with more efficient equipment, but this is just me being

clean and roomy. bed was super comfortable. breakfast was excellent!

clean, great wifi and nice people.

breakfast costed extra money

everything else on the breakfast bar was off limits

i liked it that they had toast for breakfast.

should have an american breakfast on the menu because a lot of canadians and america's visit there

very poor breakfast. good service for only club members.

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no such thing as a wellness spa on the site

there was a full kitchen, it was not well equipped

the front desk staff was really friendly and helpful, breakfast was good

included breakfast is very well prepared

also the spa on site was really nice

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

here before but have not used the spa services including the nail salon which i highly recomend

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

everyone was very helpful! btw the spa downstairs had a great masseuse!

enough space for parking

wi-fi was quick and room service was great

breakfast is great. updated rooms are very nice. free parking is a nice feature.

the pool was heated and the gym was small but has everything for a great workout

especially very helpful and helped us get to our concert in time by hailing an uber for us :) the breakfast was

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

the spa and pool area was freezing... we could not use it because it was too cold

no spa options and a variety of menu

a day later we received an email bill for room service that we didn't have

wifi didn't work

the first stay was an upper floor room overseeing the pool with good wifi

nice sized pool and hot tub, excellent breakfast, and loved the partnership with gold s gym to utilize during

casino

pool was not open until 8 a

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

bonus points for the nice pool/hot tub and the bed was so comfortable

friendly and helpful staff, good breakfast, fast wifi

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

the weather during my stay was quite windy so i didn't really have an opportunity to enjoy the pool area on the

wifi was unstable but a very helpfull technician provided support

gym and pool were also nice

t like that, the place looks old and tiny, first day was cramped, breakfast area is really small, pool was closed

wonderful view from the room and from the gym

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

tow a spa that they talk about is a jacuzzi size of a tiny bathtub

the staff were excellent. the breakfast superb.

breakfast was excellent as were dinner selections

beautiful environments and good breakfast.

very nice , helpful personnel, clean, quiet, tasty breakfast, good location.

the continental breakfast was wonderful with fresh bread

many lights in room did not work, safe and tv were inoperative, wifi was bad

very nice staff, rooms are clean and a healthy continental breakfast.

wifi was good

comfortable beds, good internet, exceptional breakfast

great location, price, and breakfast

i had an early airport shuttle and they had prepared a small breakfast for me to take on my travels, lovely

the breakfast was wonderful

the gym was very good and had everything i needed

it was very nice. good service and great bar prices.

it is a private little resort in a big city, they have a pool, bar, different lounging areas, you can make your

the bar and restaurant are on site and once you ve been here a couple of times everyone knows you by

the housekeeping was well managed with room service every day

bar and restaurant are great

the elevator to the pool and spa was broke

we appreciate and like the 24-hour gym; plenty of options for breakfast.

the breakfast is good, they are pet freindly which is a must for me, the bed is great

shower, amenities, wifi.

late arrivals someone has to physically open the gate to the parking lot

amazing views, very safe & great to have a pool!

- only one of the heating elements of the kitchen stove worked

the view and the pool.

the large grassy areas are nicely maintained, and the pool is refreshingly cool

the shared living room and kitchen areas are especially large, making it very comfortable to spend time together

clean, wifi was perfect, and has kitchen and hot water.

i took breakfast in the room, although they provided with free room service for this, and the breakfast was

good parking and nice to relax time

parking on spot, good breakfast, nice rooms

tiny bathroom. wifi only works outside the room.

are very clean & the maid severe is exceptional / the workout facility pool & spa are outstanding

2 pools, laundry facilities and large workout facility

room, kitchen, pool, easy parking, wonderful staff, great location, good covid precautions, health-wise felt

second bedroom was up a circular staircase in a loft which we didn't want the kids to use as the stairs were

spacious well equipped kitchen

modern, nice breakfast and good facilities.

i booked it instead of another one, besides the location because of the gym

clean, spacious and excellent wifi. the perfect place to stay after a long flight

a breakfast little more adjusted to european standards, but i guess they don't have many guests from

nice room, clean and comfortable. breakfast was excellent, good service.

the spa was closed due to covid as was the hot tub

reception staff / pool was closed / window locks missing or broken / safe deposit box not

the provided only a bar of soap in the bathroom

the amazing view, good service, the room was good. the breakfast very good. i loved it

hotel needs to improve the pool and jacuzzi