spa was wonderful

on arrival, everything about the hotel, its garden and pool, exceeded our requirements

super clean, excellent staff, great breakfast.

breakfast had good choice. location in quieter area of town which suited us well.

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

hot tub was freezing as well as the pool grounds were beautifully kept and clean staff pleasant walls very thin

free parking inside the gated complex and a good sense of security

the pool is fresh and inviting, and the grounds are simply spectacular, with a seemingly infinite

the garden is nice, worth to walk around and sit by the pool.

convenient location, secure parking

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no such thing as a wellness spa on the site

the staff, location, and breakfast were very good.

breakfast cooked to order off menu

breakfast staff were mostly standing around the kitchen chatting and obviously couldnt wait for their shift to

golds gym free access breakfast nice rooms pool

denny s next door for breakfast

nice place, great gym

access to the golds gym across the way was huge benefit for me

you can chose city view or poolside but city view at 2st floor is the parking place

location with free and easy parking water pressure is good room lighting feels very comfortable has a 24/7

swimming pool, large hot tub

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

the swimming pool

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

everyone was very helpful! btw the spa downstairs had a great masseuse!

excellent service, wonderful hearty varied breakfasts, clean spacious rooms, shower, hair dryer, coffee maker

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

also the spa on site was really nice

they gave us a courtesy early check in since we arrived at 830am

good wifi

laundry service is way too expensive compared to other hotels (but you can use the washing machines

as gym at the facility had to go next door

wifi not great in bedrooms

) with spa pool

spa bath was unfortunately quite dirty with soap scum

the pool and spa was quiet and clean

the jacuzzi spa was quite cold

very good, room was quiet, we also saw lots of birds on the trees by the parking lot

has casino below and breakfast was very good with a great selection

the gym is good for the hotel also

the rooms, staff, breakfast

staff, excellent breakfast and lunch buffet

safe for your valuables, cable tv, air con and the wifi was very fast and stable - the buffet breakfast is

room service and most of the staff were lovely!

great location, good food nice pool

bar was ok but very expensive / over

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

friendliness and able to not choose breakfast

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

no spa options and a variety of menu

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

the spa and pool area was freezing... we could not use it because it was too cold

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

wifi didn't work during my two day stay. restaurant is pricey.

beds could use an extra pillow but i made one call to the room service and they brought me some more

hotel do not offer room service all day (starts at 5pm) one day i wanted to have lunch and went to the bar to

good room service in a nice room. outside pool area is a good place to relax

prices are too expensive! room service food and beverage menu was not available in the room!

the masseuse is alright, but the spa they advertise extensively is a really tiny little room

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

the hotel replaced the breakfast buffet with a plate of fruit

comfortable rooms, clean, good value, very good restaurant on property and a casino on premises

very good wifi coverage

be a little noisy in the evening (but the bar closes at 10 pm so no real problem)

there is a casino behind the building and it was too noisy at nights

it was a hot breakfast to order and not buffet. very good excellent service and staff

friendly staff. good wifi.

quiet - comfortable bed - staff was very helpful for finding food or getting around in the area - breakfast was

great breakfast, chilled out bar and homely

price and the staff is very friendly! the breakfast was excellent!

excellent good value laundry service with same day delivery

very pleasant. good location. friendly, helpful staff. great breakfast.

the breakfast was good and the service exceptional

in house restaurant, excellent breakfast

breakfast is good with homemade breads and jams

very nice , helpful personnel, clean, quiet, tasty breakfast, good location.

it s got a kitchen

breakfast was adequate with homemade biscuits

we enjoyed the spa every night and my kid loved the pool

spa second floor lobby

have stopped having a spa since covid but it's still marked they have a spa

there's a pool and even secure parking for those mad enough to want to drive around here

hot tub waterslide to the pool was awesome

the location the balcony in fitness room

the food was very good, stocked bar, friendly staff, and had a pool table

the kitchen staff prepared fish i caught at jaco

location bar staff excellent (karla is such a doll) rooms have great beds/ ac/ hot water w pressure and all

front desk girls are fabulous and the bar ladies

due to covid the gym and spa were out of service.

gym wasn t the best

free parking included, there was even people waiting for us with umbrellas as it was raining when we

really appreciate having parking on site

secure parking

music around the pool and bar was a bit on the loud side for my taste

super friendly and welcoming, room very comfortable & clean with fast wifi, free coffee on tap with

internet/wifi didn't work most of the time and no where on the booking site did it say 'don't plan on

offers coffee and water all day in an outside kitchen

the bar and restaurant are on site and once you ve been here a couple of times everyone knows you by

is well located, walking distance to the main pedestrian street and restaurants, it also has parking facilities

the bartender at the bar was very nice and provided great service

additionally, during my stay, there were maintenance works at the pool level, causing disturbances for guests

location and facilities (pool, gym and restaurant)

us poorly, waiting almost 45 minutes for checking in and not getting any complementary service, parking in a

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

great bar and breakfast

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

i like that the bar is downstairs

and the staff is great they also have nice spa packages

there are always activities in the restaurant area and also a spa and massage place

note from the kids: wifi is poor in the apartment

everything you need is available right there: laundry, transport, massage, yoga etc

the room was really small, restaurant/bar was a bit pricy, no laundry service available

spa and gym needs work and needs to work

lots of storage space, breakfast was okay, and having a spa and gym was nice.

booked it for the spa

the spa and gym equipment was not good the thread mill was not working

it s two floors, so downstairs looks like a studio with a bathroom, kitchen, sofa, and tv, and then upstairs

a spa is missing for a hotel like this

the gym open 24hs

the restaurant and mini bar are expensive

pool could do with a few additional chairs/loungers and our drains were stinky after showers but

perfect hotel for the last night on my trip. very good rooms, breakfast and pool. perfect gym!

very clean, excellent staff, nice gym, delicious breakfast, quiet room, safe parking, good price

airport and asked if we could have a snack instead of the free breakfast, i expected a granola bar but they

the location is a little far from things but if you have a car (parking on site) or are just passing through

the gym was great, breakfast was delicious. staff were so friendly

the room was very elegant and clean, the wifi signal was great, and the breakfast was delicious

should have an american breakfast on the menu because a lot of canadians and america's visit there

breakfast costed extra money

everything else on the breakfast bar was off limits

everything else on the breakfast bar was off limits

very poor breakfast. good service for only club members.

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

wifi was sometimes on & off

the breakfast is simple, but enough

enjoy the breakfast and the coffee is strong and tasty

place was clean, bathroom inside the dorms with towels and soap, nice breakfast included, room has lockers,

the wifi was reliable

room service and towels not available as needed and they just leave 2 long towels and just one

wifi and everything worked as expected

wifi was great during our stay

the breakfast & pastries at the cafe were excellent as well

the facilities listed a spa but there wasn't one.

spa bath, location, food and terrace.

was very comfortable, although the bathroom tile and spa were old and marked

room with a huge spa bath and shower

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

the hotel is nice and comfortable, but it's hard to do things at night and it feels old (the gym, for

wifi was pretty bad

the breakfast was great

the hotel has a decent gym for working out

when it grows up it wants to be a gymnasium

however, would not recommend any of the spa services to your room, not good quality, not worth the price

has good restaurant attached to casino

there is also a 24 hour casino and bar

hotel advertised gym. non-existent gym..

private parking and good room service

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

tow a spa that they talk about is a jacuzzi size of a tiny bathtub

staff was quite friendly, breakfast was nice, the room was quite tidy and clean, the bed was very comfortable,

the hottub/plunge pool looked quite sorry for itself and the gym consisted of one treadmill

what was described as a gym had no proper facilities

also a bar to hold onto

rooms are along a patio and there is a heated swimming pool next to the restaurant, which our kids loved :)

it was in a good location and the parking lot was secure so we felt very safe

included breakfast was great, they had a typical costa rican and american option

there is a nice sports bar down the street you can walk too

to the shuttle bus from the airport to accommodating an early check in, adventure inn was great

good breakfast, big spacious room, and nice pool lovely and helpful staff

we didn t stay long enough to check out the pool

booked as it said it has a gym, but there is hardly any equipment and it is very small

welcome, large rooms, lovely pool area, fast wifi and very tasty breakfast included

the room was great - very spacious with a spa bath and well lit with an interesting configuration

they gave us a suite for the price of a standard room but the spa was not working.

of lights so its very very dark, the railway right next to the property so expect to have your kids up at 6am,

nice outside bar area to the front too

the lovely antique building & pleasant breakfast are also worth mentioning

pool was great, stunning grounds and trees

choose to think they were thinking of the convenient closeness to the restaurant and pool for the kids, or maybe

wifi is pretty slow for an airport hotel.

parking was nice, and the place was simple to find

the fast check-in, the parking, and close to restaurants.

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

breakfast in luz de luna top, nice and friendly atmosphere

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

the location is nice if you want to be in escalante neighborhood. wifi worked well.

+ friendly staff + good wifi + hot water + good location + decent breakfast

the neighborhood has lots of restaurants to choose from that are excellent and there's a bar and restaurant at

noise of train, bad wifi

you really need ear plugs for the noise from people, the bar next door and the super loud train that passes by

the elevator to the pool and spa was broke

chose this property because the location was convenient and they are pet friendly

room service only until 10pm and from 8 am.

wifi was not always good for streaming movies, probably because we were on the 3rd floor, but we

much but it turned out great - restaurant employees were so lovely, food excellent, loved the gym facilities

breakfast was good and the staff were friendly

breakfast was basic

there is a big supermarket and many restaurants, bars and breakfast places near the place

the staff were helpful and kind. the included breakfast was a great way to start my day.

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

quiet hotel with a good outdoor pool, small spa and gym

i loved the pool area and the fact they had a casino, gym, and a spa on-site

we had meals and use spa services

the staff were friendly and the spa treatments were relaxing

nice bar poolside

the breakfast was delicious

i had to book last minute and late at night, but they were able to accommodate me, show me the parking, and

the breakfast was filling, and there was some limited secured off-street parking

was okay, parking behind the gate

good breakfast, and off-street parking available

was freezing, too cold to use, even the spa bit was so cold, was a shame as we wanted a pool to use

the pool area was very nice but the spa was not on

spacious room and nice pool for the kids to have fun with.

wifi in my room could have been stronger, as i was on a work trip i had to have a few video calls

and private room with a lovely view overlooking the golf course and the mountains

in the middle of no where you need a car spa water was cold only one ice machine for 248

main pool and spa area was not operational during our stay, something that we were not made aware of prior to

spa was not on and pool was to cold

no step in and shower is in corner spa tub

near restaurant was woke up by kitchen workers / hotel workers at 7 am after yelling down the hallway at each

very relaxing terrace over the golf

we were provided a delicious breakfast in the dining area overlooking the golf course and walking trails

secure parking is provided and the san jose international airport is conveniently close

hotel on golf course with lush green surrounding - atria, patios

bed was uncomfortable and furniture was damaged. there was no pool or jacuzzi.