spa bathtub was a normal tub with jets which were broken and seemed outdated did not match

the rooms where next to each other, the rooftop pool and the experience was very good

the good thing was that there are two level 2 ev chargers in the parking area reserved for guests

very good tv in room. beds are comfortable, wifi speed is good with hilton honors.

lots of kids on our floor running around,slamming doors & yelling

shuttle took us to metro and it was a breeze to get into city

gym was very nice

was convenient with access to the shuttle, clean, quiet rooms, sizable rooms

at around 9pm i ordered room service from the hotel restaurant (after the front desk attendant had made a very

concierge was extremely accommodating and helpful - he made sure we got dinner even thought the kitchen closed

wifi was fast

in was easy, and room service staff were great

didn t eat in hotel but did go to bar in lobby which was very busy and understaffed judging by the time it

no pool or jacuzzi.

the gym was too small.

staff were really friendly and kids loved the waffles at breakfast.

at or above expectations for a marriott property (personnel; breakfast variety & quality; bed, furniture, bathroom

gym smelled like mold and mildew

lastly, the breakfast set-up was probably the best i ve ever seen offered at a hotel

everything else. especially breakfast and laundry room

to reach the front desk or valet would have been very helpful, as well as information on the spa and restaurant

and we wish the spa was available

the gym was excellent & being located on the 5th floor meant that there s a great view

surrounded by shops and restaurants, near metro, nice gym, spa

room was over all well designed and the hotel is in good location. they are pets friendly

i would suggest a kids price and an adult price for the breakfast

the staff was not nice to our kids that stayed

i booked and received confirmation for me and my kids

i asked him to fix the room keycard as to my kids with my wife was standing for going into room

for wifi , poor selection at breakfast

loved the staff, spa and lobby areas. our bed and accommodations were wonderful

spa

the spa treatment in this hotel is amazing! plenty of dinning options as well

in every way: from the club level to the spa to the housekeeping

facilities, spa and restaurant.

staff and no wifi

room was a bit dated and no firewood provided for fireplace.

we have a full kitchen access to laundry facilities, gym and breakfast every morning

great huge room with big fridge and full kitchen

we have a full kitchen access to laundry facilities, gym and breakfast every morning

unfortunately the spa services were not available on my night of stay.

with a garage for parking, next to a gas station, comfortable rooms, and a restaurant/bar/spa on premises

there is a spa attached to this hotel, the staff is wonderful, they remember me, it s a mom and pop shop and

bring kids crib only after second

we appreciated the free water and treats in the lobby - kids loved it

hotel experiences i've had dipped more into the luxury side of things, with enhanced decor and spa features

no clear direction to gym/pool area

great location, good price, free wifi. comfortable room. good service on arrival.

lobby was great, things to do with kids. restaurant availabile

no gym so i had to go to a gym and at for it

and complimentary wifi was great

not one usb port in the room. this property is only six years old!! the bar was inoperable.

also, no bar service, no bellboys, no room service (unless by special request)

no breakfast wifi was weak

perfect location clean parking pool cable tv

the pool and spa area are very nice

amenities are exceptional - the room and bathroom are spacious, the restaurant and bar are great, and the staff

the children very much enjoyed the pool

kids were given cute bags of things to do and milk and cookies on the first night

the kids' corner is an absolute win

the whirlpool spa wasn't working

the adjusting bed firmness was a nice touch. the kids enjoyed the pool.

pool was not heated, my kids were freezing

the cooked to order breakfast was very good but the menus provided never mentioned a kids selections although

the hotel also boasts a swimming inside pool, perfect for some fun-filled water activities with the kids

somewhat difficult with wifi in the adjacent restaurant. breakfast quite expensive

are not friendly and not thorough, the hallways to the rooms were dirty most of the time and the wifi gets cut

there is only one trademill and bycycle in the gym, very small.

- use of gym and additional gym facilities across the road was beneficial

i travel a lot for work and need wifi

poor service (no room service for three consecutive days)

the breakfast was good (cereals, croissant, mini bagels, grapes, yoghurt) and there is tea (black and

small snacks and fruits at our disposal all the time which was especially pleasant for our kids

comfortable, has everything you need, including complementary mini bar, wi-fi and continental breakfast

wifi was good and the location of the hotel was perfect

the gym was not very well equipped, but it sufficed

it was written they have laundry service but it is not true.

restaurant and bar in the hotel

i thought the room service items were way too expensive, otherwise i may have utilized this feature

room service skipped days, restaurant closed, front door had to slam to close

roof top bar and piano bar. rooms were very nice as well.

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

the hotel needs to be updated desperately and the pool is the size of a large bathtub

pool is just an oversized bathtub

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

eakfast, dinner) was very good, staff were extremely friendly and helpful

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great

limited choices for room service

paid a package that includes breakfast

the spa was great

seasons breakfast. that was very disappointing

the swimming pool is way too small

breakfast is excellent

pool, location, staff, room. this is one of the nicest properties i have stayed at.

the spa suite was amazing the tube provides complete relaxation

spa king room was perfect

neighborhood. spa suite. local dining. everything.

comfortable room, the spa bathtub was big enough for two people

the breakfast was excellent and the chef and wait staff were excellent also

had a spa appointment nearby so that was convenient

spa and pool area is not reflective of a 5-star hotel

only downside is the spa is not up to scratch for the fairmont brand

this location doesn't own the pool/gym so you have to call & make a reservation to go to the pool - first time

swimming pool facilities is very poor and very untidy but the rooms director manager ian explained to us

no hot tub, small pool

in my party (three generations) was satisfied with the breakfast

also, why isn t there pancakes every day anymore, that was a bummer, my kids love the pancakes and they only

not enough seating during breakfast.

there a mini living room and a small kitchen