really helpful lady on reception when we arrived easy parking on site dog friendly

easy parking

parking area is not

very nice hotel. friendly staff and great attitude to our pet.

there was a large parking area, and the rooms had excellent air conditioning

missed the hotel bar for a drink

comfortable, nice staff, good breakfast and a small gym

no restaurant or bar facilities at the weekend

bad room service

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

good breakfast and good privacy

was very expensive vs the very poor customer service . breakfast was not as expected.

the breakfast is very rich and the beds are comfortable

this can include food (the breakfast was the worst ever), but can include whatever you like (room magazine to

the hotel has clean and comfortable rooms the best you have pool

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

restaurant is inside the hotel, but it is not part of the hotel, so i had to pay extra for room service

we had a great stay there the bar in the

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were

good speed of wifi

nothing to say in terms of facilities except wifi

plus laundry facilities

wifi was great, staff were great and bed very comfortable

wifi wasnt working in the room but it was ok in the reception area

the bar food and coffee were excellent

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

there is a gym and a small spa which allowed to relax

easy free parking english speaking and helpful staff clean room sauna and turkish bath in the gym unbelievable

the wifi was finicky

elena was her name) was super friendly and the fact that you don't have to pay for the parking gym or sauna

hotel has got it own parking lot

wifi doesn't work

room service, has some improvements needed

also the bar has a small snack menu with pizzas etc

the room at the laundry door

staff is very supportive, and the rooms were super clean and every day we had room service

the breakfast was good and it had a good selection

breakfast, bedcom

wifi, heating broke down, but staff got me a portable heater

wifi

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

was no bar open in the day due to renovation which is ok but they should inform as we arrived but couldn

everything was very clean and well maintained, the staff was joyful and the free parking was a huge plus

quiet and peaceful location is very nice especially if you travel by car (it's great to have free parking)

good wifi, good breakfast buffet

much in the immediate area although the food served in the bar was good and reasonably priced

wifi is very poor

great budget hotel with wifi and underground parking included.

room service was absolutely unacceptable

no room service, just a fridge with small amount of items

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

no restaurant no room service

spa bath was amazing

-stable wifi

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

the offer of choices in bar and restaurant for breakfast was excellent

nice prices in the hotel bar, bar opened till 23,00

beds were quite uncomfortable, the illumination of the room was awful, and the worst part was the breakfast, if

there is a restaurant on site where we had breakfast most mornings and was of good value

also, the breakfast does not contain the required variety in the basic breakfast like other hotels

breakfast is strange

it did not meet my desires and there was no food variety for breakfast

us in within 1 minute with no information and when i asked questions about where the room was and breakfast,

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

it even had a small kitchen which of course we didn't need but lovely to have that option

wifi needs improvement and staff were a bit nonchalant. it is also very far from madrid.

only croasan or tost but tost you must to pay because is not include in breakfast

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

close to shopping center, good wifi. friendly stuff

the bar area was very comfortable

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

i was grateful you had a gym but a few weights would be great

fabulous breakfast, with a massive choice of good quality food and drinks

good breakfast. location is good for those that have a car. the rooms are large and clean.

bed, a very good buffet breakfast, parking near the room, and a pleasant hotel territory with nice common spaces

nights stay without wifi,i informed them but management was couldn't fix the wifi for my room,very disappointed

the staff allow us to stay in the pool after check out time

staff was v friendly, kitchen well equipped and spa was lush.

de cafe , gel de ducha y champu , toallas de ducha y toallas para la piscina incluye una hora de spa gratis a

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

small, but nice spa on the roof

didn t like that there was no spa availability, and the timing was not right

air conditioner (which is a must in july in madrid) and wifi worked great

wifi was patchy

wifi one time in the room

no wifi at all. the staff hours are miserable no one you can communicate with.

wifi key worked fine for

the cava baja street where the hotel is located is filled with one pub/tapas bar after another and is great

were perfect, the room was clean, modern, in a good state of repair with clean towels, strong wifi and

sometimes it's not as easy to find hotels with rooms for 4 (easier for 2 adults, 2 kids, but not so much for

+ good air-conditioning + good wifi + welcome drink + friendly staff + tapas bar downstairs + convenient location

close to everything- staff were very helpful - bar prices very reasonable

clean rooms and friendly staff, good quality hotel good wifi

no room service

room service never answered the phone when i called to order dinner.

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

the spa pool is perfect for one person; unusable for swimming otherwise

spa closed

the spa could have been better

there was an issue the with spa jacuzzi at the time of visit.

the pool and the spa are incredible

paid extra expecting some form of spa access because we were extremely tired, and it didn t even need to be

roof top terrace and spa amazing! beautiful views

spa jacuzzi was a lovely touch and the location of the hotel was very good for the metro and for

centrally located. friendly staff. the hot spa bath was a real treat.

website shows a picture of the terrace/ spa that is not applicable when you book a double room with spa bath