there was no info about the wifi whatsoever.

central, great value, clean and a bar restaurant below.

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

reserved the spa and to our horror hadn't been cleaned since the prior use

spacious room

great sauna & gym

wifi was not too reliable

the bar did not open until 8 pm

place to relax and unwind and with a lovely pool

beautiful and charming place with a big garden and own swimming pool

nice swimming pool and area for kids

rural hotel in a nice setting with established gardens and salt water pool

very nice pool

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

free parking just outside the building

the day and at night was very help full we are english and they understood evry word we said the parking was

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering

the little kitchen for guest to use is a fantastic idea for when the restaurant is closed

saying that there's a kitchen but actually you can't cook anything cause there's no hob (cooker) just a toaster

very charming place with nice reception and kitchen...

kitchen available, as no restaurant open

parking was no problem either

good restaurant, but the choices at breakfast was a bit limited

) the pool is a lovely addition

the pool had many dead wasps and leaf debris floating in it and although there were loungers around the

a sumptuous breakfast to start the day

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for

such a cool place, so clean, so fancy looking. having a spa bath was amazing.

spa bath & bathrobes were welcomed

spacious rooms, enormous comfortable bed, lounge area, good wifi, relaxing spa bath, tv, balcony,

the staff were friendly and pleasant and the room service was wonderful.

room service was not operating. was not keen on menu.

good breakfast

gym was closed apparently due to covid, but everywhere else gyms are now open !

would have been nice to have a kettle in the room. bar only open from 7pm

can smile a little more ud83dude0a. gym can be functional

apart from not having continental breakfast every other thing was perfect.

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

we couldn't get a massage or use the spa

especially the spa facility

a spacious room overlooking the outdoor pool

big bathroom with thermal spa bathtub

great spa bath, clean and centrally placed

we got a very comfortable bedroom with a spa bath

spa bath in our room was amazing and great value for money

we stayed in the room with spa bath and roof terrace. it was lovely.

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

jacuzzi & spa being closed but no indication of that when booking

spa was closed

hotel has a weird smell - in the halls, in the pool area, spa area, etc

food in the restaurant was really bad. spa was cold.

bar only open 2 days a week. spa area is only one sauna.

there was no gym or spa which was listed on facilities. no information given to me about this.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

spa was available to be booked for an hour of private use for free

day, breakfast was lovely with huge variety super fresh and catered for all needs even with fussy kids

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

have stayed longer -other guests were treating it like a resort, sunbathing and swimming in the pool

wifi was very slow.

liked the location, easy access to beach, busses and tram, also had pool with pool bar and sun lounge area

- wifi connection is really slow - spa area is very small

the spa was closed.

spa and hamman were closed not much to do in alicante

spa tub and body products were present

good breakfast, in room you have everything is you need .

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

wifi doesn't work

wifi signal was very poor

you can also request an early check in or late checkout, we changed our checkout from 11:00 to 12:00

the wifi did not work on my phone.

was a short wifi outage but that was being sorted by an external company

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa

bed comfy and loved the spa bath

spa bath not quite what i was expecting

superior room had a well equipped bathroom with spa shower and spa bath

were given free upgrade, and the spa bath didn t work

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

would be amazing if there was a pool / spa onsite

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

really listened to their recent reviews as there were no issues with staff, breakfast or the room

fantastic location and friendly efficient staff plus a very nice breakfast.

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

fabulous spa area and rooftop bar from which you get a perfect view of the castle

friendly staff, great location, relaxing, spa perfect

staff was super helpful and friendly. spa was very nice!

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

she helped us check in early when my kids weren t feeling well, and was incredibly sweet and helpful from

great quality breakfast, spacious rooms, a gym - everything you can ask of a city hotel

the gym was very well equipped too

the bar tender victor was amazing, really helpful and gave us some local alicante knowledge that really

room (208) was closer to the plaça and bars than our kids (210) and we were kept awake until early hours on

breakfast had everything you could wish for and not overcrowded

i loved the breakfast and the staff were all so friendly and helpful

location. views . staff. breakfast. room space

when we entered staff gave kids dental kit and also left goodies for kids on the bed

the bar on the top floor provided panoramic views the seating and drink selection was

thought the hotel had a spa but this service was out-sourced

comfortable rooms, good breakfast, good personal

staff was very helpful and kind,the hotel is very clean,excellent breakfast,and the location was the best

the gym (it can't be considered a gym at all).

gym was very limited but we made use of it

fabulous spa treatments, great location

i enjoyed the spa area

spa could do with updating

standard room excellent, liked the spa bath & bathroom, fabulous view over the marina

2nd pool over looking the marina and spa area aren t available to guests without an extra fee

spa treatment was amazing

beds were comfy, room was spacious and loved having a balcony

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

excellent hotel with spa great view over the marina

loved the spa experience

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

i used the spa facilities and we had a lovely dinner at the hotels restaurant which was very good food

indoor pool and spa were closed and outdoor pool had not been cleaned, so neither could be used.

the spa was very relaxing

spa had a lot of things that didn't work

stayed in the king suite with spa bath which was extremely spacious, light & airy

huge comfy bed. spa bath was good even though it leaked on the floor abit

the hotel's gourmet dining and luxurious spa ensured a truly relaxing and memorable experience, making my stay

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the

lovely pool and sunbathing area and spacious garden with deck chairs

no spa facility at the property no bathroom slippers

reception staff were wonderful and arranged late check out at no extra cost

hotel tv had an option to log to various streaming platforms, which was great as thr kids could watch cartoons

one of very few hotels in playa de san juan where you can bring your pet (a labrador dog in our case)

room has everything you need, including a small fridge with water, a nice bathroom and good wifi connection

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

easy to use free wifi showers available after check out ten-minute walk to the beach

stayed for 1 night with both kids