they needed to take the shuttle to the airport very early and were

it was very clean. the shuttles to the airport were very good.

prompt service coffee and cream shuttle

great location, shuttle, easy accessible, comfortable beds, and quiet

location shuttle

a frequent shuttle to airport with lovely driver - i think he was from ukraine and he was very helpful and

24/7 shuttle to airport and free breakfast

close proximity to main shopping areas, airport shuttle, helpful staff.

it was clean. and had free airport to hotel (and vice versa) shuttle service.

like the convenience especially the available shuttle bus ride from and to the airport, also from and to the

wonderful shuttle driver.

the staff were friendly and we also liked the shuttle service to and from airport.

location. having a shuttle rides to the mall.

the shuttle to and from airport or mall of america was really convenient

the employee john, who was one of the shuttle drivers, was phenomenal

the staff, beds, breakfast, shuttle,location , price, everything was excellent

shuttle worked very well

airport shuttle. clean comfortable rooms with a couch

shuttle took me to the train station

big spacious room, the shuttle is a great bonus, you can even ask them to take you places outside of the schedule

how close everything was and the shuttle from the airport was wonderful.

shuttle to malls of america and the convenience of being so close to different stores

shuttle to airport and mall of america

convenience to activities, and airport shuttle

they shuttled you in 5 mile radius so we used that perk to go to mall of america

airport shuttle was very convenient, close to some restaurants.

shuttle to airport

good value shuttle to airport

shuttle to and from the airport and mall of america, making shopping very convenient

on shuttle took 2 hr after landing to get picked up

nearby airport. hotel provides free shuttle bus, very convenient.

friendly and helpful staff with great shuttle service to moa

room size and functionality, proximity to mall and airport, shuttle service

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally

shuttle service was wonderful. breakfast good. front desk staff great

the shuttle couldn t get to us within 1/2 hour though so they sent a lyft driver who was there in 3

it has a swimming pool, and it has a shuttle to the mall of america.

it was in a great spot with free shuttle to the mall, the staff were incredible, and everything was so clean

clean and tidy business travel friendly reliable airport shuttle service that was a major draw

shuttle service was amazing

24 hour shuttle, mall a short distance away

guest/shuttle rider got upset with the shuttle driver on our way back to the hotel one evening

the mall of america which made it great if you wanted to walk to it or you could use there free shuttle to and

shuttle service to and from airport

free shuttle service

how convenient it is to moa & provides a shuttle so i don't have to drive to the mall

shuttle drivers were very nice, shout out to jill, hotel staff very nice and

the staff was wonderful. having a shuttle to take us to and from the mall was a huge plus!!

grand children loved the pool. shuttle service was convenient for getting to the airport at 4am.

airport shuttle excellent

found it frustrating that the shuttle service stops operating at 10:00 pm from the airport and 10:00 am to the

the shuttle is free snd 24/7

everything beside no shuttle to the airport

shuttle to the airport as promised, first room for our daughter & family had no working heat, had

the room was never cleaned, the wall plugs didn t work, and we were denied the advertised airport shuttle,

no parking fee, close to moa and shuttle

it was clean. very nice. recently remodeled . the shuttle to the mall was a nice feature.

the free shuttle only left the hotel every hour, so if you had to go somewhere, then you had to wait

meghan at check in was pleasant and helpful. the shuttle driver was sweet !

all around great experience the free shuttle between the airport and hotel great location pleasant

close to the airport too and they have a shuttle

the location and free shuttle service to and from hotel.

attachment to mall, shuttle service, cleanliness of room

attached to mall of america and had an airport shuttle

and blu does not have to provide a shuttle to get to moa, so that is a revenue savings, but if you make $2000

the shuttle to and from the airport was punctual and the driver was friendly

loved the fact that even though there was a shuttle, we could just walk across the skywalk right to the mall

even our friday afternoon shuttle driver and our sunday morning (11:30am) shuttle driver

great shuttle service and even had a great cold breakfast for us early travelers

value, complimentary breakfast,the two restaurants attached and the airport shuttle

front staff and shuttle drivers were exceptional

very clean. staff were very nice. good shuttle service when needed.

shuttle service was excellent

located across the street from the mall of america, with hourly shuttles, we were able to make a great weekend

appreciated the shuttle service to and from the airport. saved me a lot of stress.

, close to the mall of america , free shuttle to & from the airport & mall & the staff was

you can walk there (it s about a 15 minutes walk) or arrange the hotel shuttle to take you there

staff, clean and quiet, nice breakfast selection, convenient shuttle service to/ from the airport, walking

shuttle made getting around very convenient.

and very kind employees , especially your shuttle driver, even though he was very cold because the lobby for

the manager and the shuttle drivers do friendly and polite

liked that we got the option to take the complimentary shuttle to pick up my daughter at the airport

would have liked breakfast (departed on 6am shuttle)

the shuttle was extremely helpful

shuttle to airport was ontime and quick; pool was nice!

location was perfect with both free parking and airport shuttle service

staff were amazingly friendly and the shuttle to the mall of america was another perk

the shuttle to the mall was a great perk and help us out a lot

maggie, manager and bashir, shuttle driver went beyond expectations and met our every need regardless of the

the shuttle was incredibly helpful and dependable. staff at the front desk was exceptional!

perks: very clean, smells good, free billiards in the lobby, exceptional staff, shuttle to mall of america,

that we had to call to the reception desk when we arrived at the airport to arrange for the shuttle to pick us

the staff was very helpful. the shuttle is a nice touch as well.

great location, clean and comfortable, shuttle to mall of america

also so happy with the shuttle service to the mall courteous and friendly breakfast was perfectly delicious

shuttle communication a little spotty

location price and staffing, shuttle and pool

missed the return shuttle from the moa and had to take a cab

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

location, the complimentary shuttle service, the restaurant and the customer service from everyone we dealt with

things were great, and our shuttled rides to and from the airport were veriy nice

the bar and the shuttle

the shuttle driver was prompt and friendly

large reception area, great bartender (henry), very good breakfast, free shuttle to the

clean. quiet even though near airport. shuttle service great and quick pickups.

earlier shuttle

shuttle driver & front desk people all polite and helpful

their shuttle service is definitely a plus and they will take you to the moa, as well as, the airport

shuttle service was friendly and prompt

outstanding care from hotel personnel, shuttle

the staff and shuttle drivers super information on things to do and places to see

room was good and shuttle was good.

close to airport and courteous shuttle service

room was spacious and nicely appointed. breakfast was great. shuttle was timely and pleasant.

quiet. good shuttle service. good breakfast. very friendly staff.

the shuttle service was great

the shuttle drives were very

we shuttled out to the airport our driver was also terrific

above and beyond actions when the shuttle wasn't available

free breakfast, pool, shuttle driver

great location to all amenities. shuttle service was great. morning breakfast buffet was good.

mother was in a wheelchair and the shuttle driver did not have a vehicle to accommodate her

for shuttle from airport to hotel

very comfortable beds, good free breakfast, good shuttle to and from airport

shuttle service to restaurant was great

free shuttle service from/to the airport, and similarly to/from the mall of america

the airport shuttle and ability to leave my car there was a big plus

the shuttle from to the airport and mall of america made it very easy to enjoy your stay in minneapolis

shuttle services were awesome and on time.

they also have a shuttle

clean,quiet,shuttle

shuttle i had scheduled in the morning was canceled at the last minute, but the offered to

the price was excellent. clean and convenient. did a park and fly. very nice shuttle service.

location, very clean & elegant, free shuttle, 12pm check-out and great price on bookings

airport shuttle driver left without us

wish it had airport shuttle service all night.

early in the morning was slower than we needed and missed our standby flight and wish they had shuttles more

the social hour location room size shuttle to the mall of america

breakfast started after our shuttle depart time in the past i thought they offered a togo option

return shuttle from mall of america wasn't reliable

shuttle service runs every 20 minutes and easy to and from msp airport

excellent proximity to moa and airport, with free shuttle to both

we used the 4am shuttle to the airport and the driver was very pleasant and helpful

location is awesome and shuttle provided to airport and mall of america

24 hour shuttle, in house restaurant, comfort

impossible to contact the shuttle service.

location and airport shuttle

waiting for the shuttle to the airport (which was almost 15 minutes late), tried to get a drink of lemon infused

very convenient to airport and mall of america. terrific shuttle service.

shuttles run once an hour at least when we were there

cleanliness and shuttle bus

shuttle driver was awesome

comfort room,good shuttle

loved the pool area the deliveries from american pie the maid service was excellent and the shuttle service to

airport shuttle and clean

location-airport shuttle-staff

shuttle late at night

restaurant was closed and no shuttle to and from the airport due to covid?

airport shuttle, tv, clean, friendly. secure, wi-fi, printing

location amenities of choice convenient shuttle with staff that are very pleasant with excellent customer service

the fact that the shuttle ride was available 24/7

when returning to the airport terminal, you must go by shuttle which is provided by the hotel, and runs every

airport accessibility, noise control, cleanliness, dining options, shuttle service

early morning shuttle to airport was great and why we stayed on property

convenient location, with a shuttle to the terminal (used because the bridge to the terminal was closed)

up to date, clean, convenient, great staff, shuttle

clean. efficient shuttle service. friendly staff.

no, hot pool, swimmingpool to small.

pool is small and has a capacity of 8

very friendly staff, rooms were very clean, and they had exceptional breakfast.

s no shuttle to the airport because of covid

no shuttle service to or from the airport even though it stated there was one.

really appreciated the airport shuttle service

the shuttle bus could offer more places to pickup and drop out.

location , rooms are clean, the shuttle driver is the best nice and very helpful.

and they have free shuttle

cleaned every 3 days breakfast offers no protein not all of the front desk staff seem to know the shuttle schedule

the shuttle pick up from the airport has been my favorite

location and shuttle service to moa

beds, the shuttle service to the mall

has a shuttle available as well

was comfortable the hotel was quiet we got in at 2am - the shuttle driver and desk staff were very, very helpful

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

in this case, the service was great -- from the shuttle driver's to the

additionally, the gal who drove the airport shuttle was timely and friendly as well

shuttle bus from airport

it s close proximity to the airport and free shuttle.

remodeled, very nice and clean, great breakfast, nice lobby space to sit and work, shuttle was

breakfast, nice accommodating staff, loved free shuttle to airport, comfy bed, prompt pick up of garbage left

front desk so friendly and helpful. driver of airport shuttle was also excellent

great location and close to most things. great shuttle service!

staff, breakfast, early check-in, shuttle, welcome bag, comfortable bed with good pillows.

the airport shuttle, which was the main reason for staying there

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

location, i liked having my own kitchen, not a ton of people around (i stayed over the weekend), i want the desk

very friendly and helpful! i loved the shuttle to the airport.

shuttle bus to/from mall was definitely a plus

i was unfamiliar with how to get to the shuttle pickup area at msp and the staff worked together to ensure i

the shuttle is free, but parking isn't if you fly out, even if you are told you may leave your car

quiet and close to msp airport with shuttle service on call from the airport and scheduled on the 1/2 hour from

it was clean, they gave us coupons for restaurants nearby, shuttle service filled our needs

the staff including the shuttle driver were amazing.

we took the airport shuttle which was an incredibly convenient service for hilton to provide

friendly staff aimed to please. shuttle service outstanding!

was hard to get through to the front desk to book a reservation on the shuttle

airport shuttle did not start until 4:30 am

parking & airport shuttle

at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick

the shuttle bus driver was super nice.

our arrival back in msp the shuttle back to pick up our car was not operating even though it was in within the

lack of broader shuttle service major problem due to out of the way location

nicely updated hotel, comfortable beds, clean rooms, easy parking.

room service is only open until 11pm

fabulous pool, spa, and exercise room

the bar and food area was nice, and the evening meal we had was excellent

staff were very mean and the shuttle was not running every 30 mins as stated.

flooring around the pool is extremely slippery when it is wet

not crowded followed safety lots of sanitizer everywhere parking easy

run up and down the hallways screaming their heads off, paid for breakfast just to be told the kitchen was closed

was closed and we could buy a box of cereal, wasn't able to use the pool or the hot tub or the gym because of

ipad was broken in my carry-on when in the shuttle

shuttle to the airport

love the shuttle to the airport and being able to keep my car here

location was ideal and 24 hour shuttle service. staff was outstanding.

i liked free shuttle to airport. breakfast in the morning.