the website says the shuttle runs every 20 minutes starting at the top of the hour but they never showed

we enjoyed eating at the restaurant. the shuttle service to and from the airport was suburb.

i wish the shuttle driver could drop off on the outside.

the fact that the shuttle ride was available 24/7

early morning shuttle to airport was great and why we stayed on property

has a shuttle available as well

easy shuttle service to airport nice and quiet at night and the rooms are dark at

the shuttle service to the mall of america was so convenient!

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

was comfortable the hotel was quiet we got in at 2am - the shuttle driver and desk staff were very, very helpful

it s close proximity to the airport and free shuttle.

helpful and nice staff, shuttle to airport, good location,

location was perfect with the shuttle to the airport for my early morning flight

shuttle bus from airport

front desk so friendly and helpful. driver of airport shuttle was also excellent

location and airport shuttle

impossible to contact the shuttle service.

shuttles run once an hour at least when we were there

waiting for the shuttle to the airport (which was almost 15 minutes late), tried to get a drink of lemon infused

airport shuttle made it easy to get there on time

convenient shuttle with free rides from airport and mall

wish it had airport shuttle service all night.

this hotel is very nice the shuttle was quick and in time all staff answered our questions

loved the location and the shuttle to the mall of america.

early in the morning was slower than we needed and missed our standby flight and wish they had shuttles more

great location to all amenities. shuttle service was great. morning breakfast buffet was good.

mother was in a wheelchair and the shuttle driver did not have a vehicle to accommodate her

ted, the shuttle driver was the absolute best!!!!

for shuttle from airport to hotel

the staff was very welcoming and the shuttle service was excelent

excellent proximity to moa and airport, with free shuttle to both

location is awesome and shuttle provided to airport and mall of america

shuttle service runs every 20 minutes and easy to and from msp airport

shuttle is very

we used the 4am shuttle to the airport and the driver was very pleasant and helpful

were not able to shuttle either way to the airport and their breakfast couldn't be served because of the virus

cleaned ,close to moa,shuttle service

shuttle driver & front desk people all polite and helpful

hotel shuttle to the airport and mall of america.

their shuttle service is definitely a plus and they will take you to the moa, as well as, the airport

the airport shuttle and ability to leave my car there was a big plus

free shuttle service from/to the airport, and similarly to/from the mall of america

the shuttle from to the airport and mall of america made it very easy to enjoy your stay in minneapolis

also a convenient free shuttle to and from the airport, even after midnight

they also have a shuttle

room was spacious and nicely appointed. breakfast was great. shuttle was timely and pleasant.

breakfast, shuttle and staff was great.

quiet. good shuttle service. good breakfast. very friendly staff.

the staff and shuttle drivers super information on things to do and places to see

check in, friendly staff, clean room, great shuttle and breakfast

new, large rooms, comfortable beds, shuttle service

they were accommodating, the shuttle to the airport was phenomenal and timely

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

large reception area, great bartender (henry), very good breakfast, free shuttle to the

large room, walk-in shower, airport shuttle

staff were excellent, shuttle service was excellent. nice functional gym. coffee

at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick

shuttle service to/from airport should run beyond 11:00 pm.

the shuttle bus driver was super nice.

our arrival back in msp the shuttle back to pick up our car was not operating even though it was in within the

liked that we got the option to take the complimentary shuttle to pick up my daughter at the airport

would have liked breakfast (departed on 6am shuttle)

room was generally clean and comfortable, easy location to msp. shuttle driver was fantastic!

shuttle to airport was ontime and quick; pool was nice!

the manager and the shuttle drivers do friendly and polite

no parking fee, close to moa and shuttle

also close to the airport with an airport shuttle

was such a pleasant surprise, the staff was friendly and efficient, the shuttle was available and reliable

all around great experience the free shuttle between the airport and hotel great location pleasant

it was clean. very nice. recently remodeled . the shuttle to the mall was a nice feature.

nos as close to the mall of america as other places, but with a very convenient shuttle

they also offered shuttle service

that we had to call to the reception desk when we arrived at the airport to arrange for the shuttle to pick us

location cost shuttle breakfast friendly staff

to the airport and shuttle to airport and mall of america, breakfast and plenty of snack food

maggie, manager and bashir, shuttle driver went beyond expectations and met our every need regardless of the

location close toairport and moa with shuttle for both

staff were amazingly friendly and the shuttle to the mall of america was another perk

clean, loved the kitchen in the rooms. nice breakfast. appreciate the shuttle

the shuttle to the mall was a great perk and help us out a lot

the free shuttle ran late... but hey it is free

shuttle service was excellent

very clean. staff were very nice. good shuttle service when needed.

appreciated the shuttle service to and from the airport. saved me a lot of stress.

family member stayed at a different hotel and was offered a shuttle to the mall i think that would be something

channels were hard to navigate and the remotes didn't work well, shuttle service seemed non-existent or was

clean room and prompt hotel shuttle

value, complimentary breakfast,the two restaurants attached and the airport shuttle

they also offered free shuttle rides to the mall of america, and the two shuttle drivers we had were also very

even our friday afternoon shuttle driver and our sunday morning (11:30am) shuttle driver

close to the airport too and they have a shuttle

attachment to mall, shuttle service, cleanliness of room

attached to mall of america and had an airport shuttle

the location and free shuttle service to and from hotel.

an extra charge we could leave our car parked in their lot along with airport shuttle service to and from the

great bed, , quiet, friendly, shuttle to airport and mall

the manager reimbursed us for a cab from the airport because the free shuttle was running late

shuttle service was amazing

clean and tidy business travel friendly reliable airport shuttle service that was a major draw

only thing i had an issue was the shuttle was supposed to run at the bottom of the hour but sometimes it wouldn

great shuttle service to mall and airport

very convenient to be able to stay and park there and ride the shuttle to the airport.

the mall of america which made it great if you wanted to walk to it or you could use there free shuttle to and

free shuttle service

very helpful, cheerful staff. free shuttle to the fair and free parking.

good value shuttle to airport

airport shuttle was very convenient, close to some restaurants.

shuttle to airport

shuttle to and from the airport and mall of america, making shopping very convenient

on shuttle took 2 hr after landing to get picked up

room size and functionality, proximity to mall and airport, shuttle service

helpful staff. free shuttle to/from airport was seamless.

we really loved the free shuttle to and from the mall, that was

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally

free breakfast, free shuttle to mall of america and airport. kitchen in rooms.

shuttle to

ipad was broken in my carry-on when in the shuttle

location was ideal and 24 hour shuttle service. staff was outstanding.

love the shuttle to the airport and being able to keep my car here

hotel location and shuttle service were convenient

free breakfast,shuttle service

having a shuttle service was very helpful

the staff, beds, breakfast, shuttle,location , price, everything was excellent

shuttle took me to the train station

great service at the front desk! great breakfast. super shuttle service

you can walk there (it s about a 15 minutes walk) or arrange the hotel shuttle to take you there

great price! no daily incidentals. shuttle service was amazing.

shuttle made getting around very convenient.

staff, clean and quiet, nice breakfast selection, convenient shuttle service to/ from the airport, walking

and very kind employees , especially your shuttle driver, even though he was very cold because the lobby for

airport shuttle excellent

shuttle drivers were very nice, shout out to jill, hotel staff very nice and

how convenient it is to moa & provides a shuttle so i don't have to drive to the mall

it provides free shuttle to the mall and the airport.

only thing i didn't like was walter the shuttle driver he wasn't pleasant at all

location. having a shuttle rides to the mall.

the staff were friendly and we also liked the shuttle service to and from airport.

shuttle runs from 4am-11pm

there shuttle service to and from the airport was so great!

comfy room, good breakfast, shuttle to/from airport and moa, accommodating staff.

the shuttle, valet service, breakfast, the room

use another van shuttle service when there is events going on at the xcel, shuttle customers going to and back

the man shuttle driver was not friendly

they operate a free shuttle service but this stops at 10

the shuttle was extremely convenient

great location and close to most things. great shuttle service!

the airport shuttle, which was the main reason for staying there

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

staff, breakfast, early check-in, shuttle, welcome bag, comfortable bed with good pillows.

also no hot breakfast fir same reason

i was unfamiliar with how to get to the shuttle pickup area at msp and the staff worked together to ensure i

location and airport shuttle

shuttle service is great. timely and easy 15inute ride to the airport.

having a shuttle that would take us and pick us up for the lightrail was wonderful

the airport shuttle and the room was comfortable and clean. the was very helpful.

offered shuttle for 3 miles. the room was quite to outside noise.

no breakfast but i liked the shuttle.

cleanliness, the comfortable bed, the free shuttle, and the helpful staff the parking was very

the staff was awesome the room was very clean and the shuttle service was awesome.

offered the shuttle to fitzgerald theater and ride was perfect and prompt

it was clean. and had free airport to hotel (and vice versa) shuttle service.

close proximity to main shopping areas, airport shuttle, helpful staff.

shuttle service was great

clean, convenient to the airport, and even offers shuttle service.

like the convenience especially the available shuttle bus ride from and to the airport, also from and to the

prompt service coffee and cream shuttle

location shuttle

they needed to take the shuttle to the airport very early and were

very close to the airport-shuttle was great. close to the gas station & culvers.

could not get through to shuttle service when we returned but they did readjust the price for the taxi we had

the shuttle bus service could use a bit of help

the room was bigger than anticipated and we loved the shuttle!

staff was so helpful & friendly they have a shuttle to take you to the xcel restaurant food & service was

shuttle and driver was amazing

very clean. easy access to excel center by shuttle

location was so convenient with a free shuttle to and from the university for a graduation event

the staff are kind and helpful. the shuttle to the university of minnesota is a surprise.

the staff went above and beyond to accommodate us and their shuttle service was awesome!

did not know there was a shuttle to um hospital

only thing that would have made this hotel perfect was if their shuttle went to the airport

good location close to campus had a shuttle

maybe too far from main attractions but they offer a shuttle service which is amazing

the shuttle van took us to a campus volleyball game which was a great service

the shuttle service to mn game rooms were very comfortable

wifi went down for the last two days we were there and i needed it for my work trip

no shuttle service to or from the airport even though it stated there was one.

airport shuttle we were told would be available the morning of checkout was not available because staff

really appreciated the airport shuttle service

the shuttle bus could offer more places to pickup and drop out.

location , rooms are clean, the shuttle driver is the best nice and very helpful.

clean. efficient shuttle service. friendly staff.

up to date, clean, convenient, great staff, shuttle

small pool, no hot tub

pool was shut down and my fridge was not working properly.

bike in gym was clunky, not a spin bike

was perfect, the shuttle was definitely a plus as well as breakfast, staff was friendly and professional, room

could have shuttled other than the airport. breakfast was out of everything.

shuttle was not available for transport to the xcel energy center as advertised on the website when

their shuttle

breakfast and staff were excellent

it was a plus to have the shuttle to bring us to mall of america

shuttle to malls of america and the convenience of being so close to different stores

convenience to activities, and airport shuttle

they shuttled you in 5 mile radius so we used that perk to go to mall of america

how close everything was and the shuttle from the airport was wonderful.

shuttle to the conference was very convenient

disappointed no shuttle bus to new football stadium hope that u guys will be able to run shuttle service once

the staff is very accommodating to needs. there is a shuttle service, which is fantastic.

shuttle service was great

i used their shuttle service, they got me there and back with no problem and no waiting